Interior entrance

Reviews of Clayton Hotel, Manchester Airport

4 out of 5
Clayton Hotel, Manchester Airport
Outwood Lane, Manchester Airport, Manchester, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 1123 out of 2108 reviews" "
Rating 8 - Good. 586 out of 2108 reviews" "
Rating 6 - Okay. 220 out of 2108 reviews" "
Rating 4 - Poor. 116 out of 2108 reviews" "
Rating 2 - Terrible. 63 out of 2108 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

BRYAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the service to be excellent ,nothing was too much trouble. I lost my wallet at the airport the staff went to great lengths to help me find it. The shuttle bus driver made three journies back and forward. With his help the wallet/phone was returned. Great hotel will use again.
Stayed 1 night in Mar 2024

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk from the train station to the hotel was through back alley way, muddy and uneven. Difficult with suitcase.
Stayed 1 night in Mar 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Simple online check in and the shuttle bus driver was great help. Dropped at door with directions to the deparures floor at my terminal. Will definitely be staying here for any future flights from Manchester!
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciate the free shuttle service to the Terminal
Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation/shuttle service. Nice staff, great breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. Walking route from train station unclear. Some signs would be good.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara, anglesey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service throughout. Rang for shuttle came in 5 minutes and back to airport in morning!.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Rooms are excellent as are breakfast and dinner menu. Like most hotels though, prices for drinks, food and snacks high..e.g. £11 for glass of wine and £4 for a pck of Jelly babies. Great shuttle service to and from hotel, station and terminals.
Stayed 1 night in Mar 2024

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Best airport hotel we've ever stayed in
Stayed 1 night in Mar 2024

6/10 Okay

Rachel, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Could do with an upgrade.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very helpful bus drivers for transport. Great food
Stayed 1 night in Mar 2024

10/10 Excellent

Elisia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean hotel. Reception messed up the shuttle booking but the shuttle staff managed to sort it out. We also had dinner in the restaurant and the staff was friendly, food was nice as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location for the airport, and the staff are wonderful. Our second stay and it won’t be our last.
Stayed 1 night in Mar 2024

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service from check in to check out
Stayed 1 night in Mar 2024

8/10 Good

Martha

Liked: Staff & service
Outstanding Staff and service. My room needs renovation. Lock at the door is not working.
Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean very helpful staff
Stayed 1 night in Mar 2024

10/10 Excellent

steven

Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Clayton is a nice hotel and everyone is very nice. It is convenient for the airport and train other than that you will want to use uber to get around to do anything else.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Stayed 1 night in Feb 2024

6/10 Okay

Jacqueline

Liked: Property conditions & facilities
Disliked: Staff & service
Front desk staff not very friendly and very slow service in the bar restaurant. Food was expensive, small portion and not very good. Very disappointing.
Stayed 1 night in Feb 2024

10/10 Excellent

Taya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault it!!
Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Staff & service
The directions to the elevator was confusing, as the 1st one we went to wouldn't go to the 2nd floor, due to construction. The room had gum drops on the floor, and the coffee make leaked. Beds were comfortable. The room with the twin beds had no door or curtain.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very clean and the staff all excellent
Stayed 1 night in Feb 2024

4/10 Poor

Asyah

Business traveller
Disliked: Amenities, property conditions & facilities
Really disappointed with this hotel. I chose it because it’s an Expedia VIP property, and I’ve realised this actually means nothing. It’s old and scruffy.
Stayed 1 night in Feb 2024

2/10 Terrible

Annette

Stayed 1 night in Feb 2024

8/10 Good

Rachel

Close and convenient. Efficient booking to terminal for the following day. Thank you
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff. Nice room and facilities. Free airport shuttle which is very flexible.
Stayed 1 night in Feb 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sisa

Liked: Cleanliness, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of the wooden floor the beds moved at the least little touch making it unsafe. I went to sit on the bed and it moved I was nearly on the floor
Stayed 1 night in Feb 2024

10/10 Excellent

kenneth

Stayed 1 night in Feb 2024

6/10 Okay

Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were very good,clean
Stayed 1 night in Feb 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Feb 2024

10/10 Excellent

Euin

Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room I was given except the tv wouldn’t work and it took 5 calls to reception before they answered. They were super quick to come and try to fix it when I did eventually get through.
Stayed 1 night in Jan 2024

10/10 Excellent

Zahid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and nice rooms wish they had more sockets but overall lovely
Stayed 2 nights in Feb 2024

10/10 Excellent

david

Stayed 1 night in Feb 2024

8/10 Good

Sworowski

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long way from terminal 2 not enough space in mini Bus despite booking night before
Stayed 1 night in Jan 2024

8/10 Good

Ellis John

Stayed 1 night in Nov 2023

10/10 Excellent

Sardar wali

Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Sisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness of the hotel and our room was spacious and clean. Comfortable beds. Food was really good and the service was amazing. Will definately go back there soon.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I have to say that both Holly and Zoran were Extremly Helpful to me when I had problems with my Flight booking.Thank you both.
Stayed 1 night in Jan 2024

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

annette, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. Food at restaurants was above average.
Stayed 1 night in Jan 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you need to stay close to the airport. The shuttle service is excellent, and the hotel is very close to Manchester Airport.
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

steven

Stayed 1 night in Jan 2024