This location doesn't live up to the Hilton reputation. We have come here multiple times over the past 6 years, but it's apparent that deferred maintenance has taken its toll, and it no longer deserves its 3 star rating.
Our room's bathroom needed recaulking, refinishing between the shower tiles and wallpaper. The carpet needs to be replaced. The bed was comfortable. We were there 3 nights, and the room was not serviced any of those 3 days. There was a small black caterpillar in the hallway, and we also found one in our room.
The exercise room was in bad shape. The tile was broken up against one wall; the ceiling tiles were stained in several places, one of the two treadmills was out of service, there was no water cups available for use.
This facility needs some attention. The personnel weren't the problem.