Sehr geehrter Martina,Vielen Dank für Ihre sehr gute Bewertung, wir schätzen es sehr, dass Sie sich dafür Zeit genommen haben und freuen uns, dass Ihr der Aufenthalt bei uns so zufrieden war.Wir bedanken uns ganz herzlich für Ihre netten Worte über das Quintinha de São João.Es war eine Ehre, Sie als unseren Gast zu haben und hoffen Sie auch in Zukunft bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen,André BarretoGeneral Manager

Dear Rita,How lovely to read your kind comments following your recent stay at the Quintinha! We are most grateful for your feedback and are delighted that you found our staff "super friendly" and especially enjoyed the location and gardens.We look forward immensely to welcoming you back again soon.Kind regardsAndré BarretoGeneral Manager

Chère Nadega,Tout d’abord je veux vous remercier de nous avoir honorés de votre séjour à la Quintinha de SãoJoão et de partager vos commentaires concernant votre expérience avec nous.Merci aussi d'avoir souligné notre jardin, les piscines et niveau de restauration.Votre aimable remarque concernant notre personnel est très apprécié et je le partagerais avec toute l’équipe.Dans l'attente du plaisir de vous accueillir prochainement à la Quintinha de São João, je vous prie d'agréer mes sincères salutations.Cordialement,André BarretoGeneral Manager

Dear Julian RF,I was so happy to read your review following your stay at the Quintinha and to learn that you felt very comfortable and well looked after. This is just as it should be! Thank you for highlighting our helpful and knowledgeable concierge, together with the food, good parking, ambiance and setting.Rest assured, I will share your wonderful feedback with my entire team, who will be thrilled with your kind words. We very much look forward to your return to the Quintinha de São João in the future.Kind regardsYours sincerelyAndré BarretoGeneral Manager

Dear Matthew James,It has been a pleasure having you with us and thank you for choosing the Quintinha for your holiday in Madeira. Thank you for your wonderful feedback and for sharing your experience with us and the Expedia community. It means the world to us that you say that you will be returning soon and that you had a wonderful stay. We are certainly looking forward to welcoming you back!Kind regardsYours sincerelyAndré BarretoGeneral Manager

Cher M. Frederic,Nous vous remercions d'avoir pris le temps de partager votre impression au Quintinha de SãoJoão.C'est avec grand plaisir que nous lisons votre commentaire.Nous sommes enchantés que vous ayez profité pleinement de notre restaurant.Passionnés par leur métier, nos collaborateurs ont à cœur de vous accueillir avec le sourire et répondre à vos désirs afin de transformer chaque moment parmi nous, en un moment privilégié. Au plaisir de vous revoir.André BarretoGeneral Manager

Dear Katerina,Thank you for your feedback and for sharing the lovely photos! We are delighted that you have awarded your holiday with top marks and that you found the service excellent and enjoyed the garden views and breakfast.We are discreetly updating various aspects of the hotel and, whilst the atmosphere and tradition will always remain the same.We look forward to welcoming you back in the future.Kind regardsYours sincerelyAndré BarretoGeneral Manager

Dear Robert,10 out of 10 is wonderful! Thank you so much for taking the time and going to the trouble of letting us know how much you enjoyed your stay. It was a pleasure having you and we hope to welcome you back in the future.Kind regardsYours sincerelyAndré BarretoGeneral Manager

Dear Rita,Thank you for awarding our Quintinha top marks! We are delighted that you enjoyed your stay and hope to have the pleasure of welcoming you back in the future.Kind regardsYours sincerelyAndré BarretoGeneral Manager

Dear Claire,We are delighted to receive your positive feedback following your recent stay. As you will have noticed during your visit that, inconspicuously, we are indeed updating many aspects of the hotel. As for the service and staff - this will always be traditionally excellent, caring and friendly, which is totally in-keeping with a Madeiran "Quinta".We look forward to welcoming you back in the future.Kind regardsYours sincerelyAndré BarretoGeneral Manager

Dear Rita,It has been a pleasure having you staying at the Quintinha. Thank you for your preference. We are delighted to read what a success your holiday has been and so happy that you will stay here again on your next trip to Madeira. That is recommendation in itself! The fact that you felt "at home" is exactly how we hoped you would feel. Thank you too for saying that our staff is friendly and super helpful... I will enjoy sharing your opinion with the team.We look forward to welcoming you back where a Passion Fruit Mojito will be waiting for you.Kind regardsYours sincerelyAndré BarretoGeneral Manager

Sehr geehrte Katrin,ganz herzlichen Dank für die großartige Bewertung, welche Sie hier für unser Quintinha hinterlassen und sich Zeit genommen haben. Dies sehen wir nicht als selbstverständlich an. Ihre netten Worte machen uns sehr stolz und es ist sehr schön, dass alles zu Ihrer Zufriedenheit war und, dass wir Sie von uns überzeugen konnten. Wir freuen uns schon auf Ihren nächsten Aufenthalt bei uns und sagen "Bis bald" im Quintinha São João.Beste GrüßeIhrAndré BarretoGeneral Manager

Dear Claude,Thank you for your feedback. We are sorry that we have not come up to your expectations and wish that you could let us know the reason as it would be most helpful in our quest to provide our guests with a wonderful experience. We did try to upgrade your room as per your request but sadly, due to such a high occupancy, it was not possible on this occasion.Assuring you of our best attention at all times.Kind regardsYours sincerelyAndré BarretoGeneral Manager

We are being pursued and slandered by this person who sees fit to try to do his best to destroy the reputation of a trustworthy and honest business involving as much media as possible. Fortunately, most of our esteemed guests and review contributors are not of the same impression, which is a comfort and renders some of the above statements almost farcical. How disappointing to see that, whilst remaining legally within our rights and sticking up for ourselves without bending to threats and blackmail we are subject to rants and raves such as this. The contract entered into at the time of booking with this person was a non-refundable payment and, as we considered his reasons for leaving the hotel early were without cause we opted to maintain "non-refundable" in spite of threats and blackmail. We are now, of course, paying the price.Dear past and future guests, we are sorry that you have had to bear witness to this but we can assure you of our continuing never-ending desire to serve everybody with all the passion, due care and attention we have always shown.Thank youAndré BarretoGeneral Manager

Dear Nikolai, We are delighted that you thought to share your feedback on your recent holiday at the Quintinha. Your delightful words have made us very happy, particularly in the understanding that you have had a great holiday. We hope that we will have the pleasure of welcoming you back soon. Kind regards Yours sincerely André Barreto General Manager

Dear Ronald, We sincerely thank you for taking the time to share your impressions following your stay at the Quintinha de São João and for awarding us this beautiful perfect score and glowing review! Our team works continuously to meet the needs of our customers and it is a great reward to receive these compliments. We thank you for your recommendation and look forward to welcoming you back soon. Kind regards Yours sincerely André Barreto General Manager

Cher Jean Francois, Nous vous remercions sincèrement d’avoir pris le temps de nous partager votre impression suite à votre séjour au Quintinha de São João et de nous décerner cette belle note et ce commentaire élogieux ! Nos équipes œuvrent continuellement pour satisfaire les besoins de nos clients et c'est une belle récompense que de recevoir ces compliments. Nous aurons le plaisir de vous accueillir à nouveau parmi nous. A très bientôt, André Barreto General Manager

Dear Dragos, Thank you very much indeed for awarding your stay at the Quintinha a perfect score. We are delighted that you enjoyed your holiday so much and look forward immensely to welcoming you back in the near future. Kind regards Yours sincerely André Barreto General Manager

Cher Stephane, Au nom de toute l’équipe du Quintinha São João, je vous remercie chaleureusement d’avoir pris le temps de rédiger un si élogieux commentaire. Nous tenons à vous informer que nous avons différents types d'oreillers disponibles por la prochaine fois! Ce fut un plaisir de transmettre vos chaleureux compliments à l'ensemble de nos collaborateurs. Chaleureusement, André Barreto Directeur Général

Dear Lionel, Thank you very much for your feedback and perfect score! We are delighted that you enjoyed your experience - so much so, you have said it was "splendid". Thank you for sharing your enthusiasm. We hope to have the pleasure of welcoming you back soon. Kind regards André Barreto General Manager

Dear Bruno, Thank you for awarding this excellent top score! We are delighted that you enjoyed your experience at the Quintinha and hope that we will have the pleasure of welcoming you back in the future. Kind regards Yours sincerely André Barreto General Manager

Dear Emma, Thank you very much for going to the trouble of leaving your feedback regarding your recent holiday at the Quintinha. Thank you for your lovely comments regarding our customer service, cocktails, massage and breakfast. Firstly, we must apologise for the temperature of the indoor pool. We had a problem with the heating unit which required a part which had to be ordered from mainland Portugal, which, needless to say, took a while. The part arrived last week and was installed on Thursday but it did take some time to warm up to the right temperature. We have taken notice of your other comments and will endeavor to improve where possible. We hope we will have the pleasure of welcoming you back in the future. Kind regards Yours sincerely André Barreto General Manager

Kjære Knut, Hjertelig takk for en fantastisk flott omtale fra ditt opphold hos oss. Dette var hyggelig lesning! Det er en glede å se at alt fra vår service til rommene innfridde dine forventninger og at du alt i alt hadde et hyggelig opphold. På vegne av hele Team Quintninha takker jeg for besøket og ønsker dere. André Barreto General Manager

Dear Ron, Thank you for your great score and lovely comments! We are most grateful for your feedback. We sincerely hope that we will have the pleasure of welcoming you back in the future. Kind regards André Barreto General Manager

Dear Stefan, We would like to thank you for choosing the Quintinhha de São João for your recent visit to Madeira and thank you for sharing your feedback. We are delighted that you enjoyed your holiday and hope to welcome you back in the future. Kind regards Yours sincerely André Barreto General Manager

Estimado Raymond, De parte de nuestro personal de la Quintinha de São João, le damos las gracias por el tiempo dedicado a facilitarnos sus positivos comentarios. Nos complace saber que hemos cumplido con sus expectativas. Ha sido un placer para nosotros recibirlo como huésped, y estamos deseando volver a darle la bienvenida en Quintinha de São João. Saludos cordiales, André Barreto Director General

Dear Hussein, Thank you for choosing the Quintinha de São João for your recent stay in Madeira. It was a pleasure to have you with us and we hope that you will come back again. The high score you have awarded shows you had a great time and thank you for sharing this with us. Kind regards Yours sincerely André Barreto General Manager

Chère Madame Margeaux, Je vous remercie d’avoir pris le temps de nous décrire les inconvénients vécus pendant votre séjour à Quintinha de São João. Les travaux ne relèvent pas de notre responsabilité et n'affectent pas toutes les chambres d'hôtel. Comme la Quintinha de São João est un Hôtel où le confort de ses clients est vraiment important, je suis sincèrement désolé que votre expérience chez nous ne vous à pas satisfait et je regrette qu'elle n'a pas été à l’ hauteur de vos attentes, comme je l'aurais souhaité. Dans l'espoir de vous accueillir à nouveau à Quintinha de São João où vous pourrez utiliser le bon qui vous a été remis en guise de compensation, je reste à votre entière disposition. Nous vous prions d’agréer, Chère Madame, nos sincères salutations. André Barreto Directeur Général

Dear Guest, Sorry not to reply to you by name but thank you so much for going to the trouble of posting your wonderful feedback! To hear that the Quintinha is one of the best hotels you have ever stayed in is just fabulous. Nothing is ever to much trouble for our staff and thank you for highlighting this. Very true! We hope to have the pleasure of welcoming you back soon. Kind regards Yours sincerely André Barreto General Manager

Dear Guest, Thank you very much for awarding the perfect score! We are delighted that you enjoyed your holiday at the Quintinha de São João and look forward to welcoming you back soon. Kind regards André Barreto General Manager

Chère Catherine, Merci d'avoir pris le temps de partager votre expérience sur Hotels.com. Il est primordial pour nous d'avoir des retours de nos visiteurs afin de garder notre niveau de service aussi exigeant que possible. Un grand merci aussi pour votre message et pour vos gentils mots concernant notre personnel, la qualité de le restaurant et du petit-déjeuner. Nous espérons avoir le plaisir de pouvoir vous accueillir à nouveau, Bien à vous, André Barreto Directeur Général

Dear Tania, Thank you for awarding your holiday at the Quintinha de São João with a perfect score and thank your for going to the trouble of sharing your feedback. We are delighted that you found everything to your satisfaction and that you especially enjoyed the cooked breakfast! We hope that we will have the pleasure of welcoming you back in the near future. Kind regards André Barreto General Manager

Thank you for your feedback and review to which we have given our utmost attention. We are delighted that you enjoyed our great service, together with our beautiful bar and garden. We have addressed your other comments directly with you and are sorry that some aspects did not live up to your expectations. We hope that we will have the pleasure of welcoming you back and apologise for any shortcomings you felt you experienced. Kind regards Yours sincerely André Barreto General Manager

Bonjour JEANYVES, Quelle belle récompense de vous lire, toute l'équipe se joint à moi pour vous remercier pour vos mots qui nous touchent. Nous sommes ravis de savoir que votre séjour parmi nous vous a donné entière satisfaction. . Notre hôtel se fait une joie de vous revoir très vite dans la magnifique île de Madère Cordialement, André Barreto Directeur Général

Dear guest, Thank you for the excellent evaluation following your recent stay at the Quintinha. To be rated 10 out of 10 is truly motivating and we hope that we will have the opportunity of welcoming you back in the future for another "excellent stay". Kind regards Yours sincerely André Barreto General Manager

Dear John, Your wonderful comments and high praise are so very welcome! Thank you for your feedback and for the special reference to the way we are tackling the Covid situation. Our desire to offer a fantastic holiday whilst maintaining complete awareness of protection is paramount. We are so pleased that we have succeeded where you are concerned. We hope to have the pleasure of welcoming you back soon. Kind regards Yours sincerely André Barreto General Manager

Thank you very much indeed for rating your experience at the Quintinha de São João. We sincerely hope that you will return! Kindest regards André Barreto General Manager

Dear Rik, Thank you for your kind words and great score! We have taken notice of your comment regarding the slippers and are looking into this. We hope to have the pleasure of welcoming you back, and thank you for your recommendation. Kind regards Yours sincerely André Barreto General Manager

Dear Charlotte, Thank you very much indeed for sharing your impression of your holiday at the Quintinha São João. 10 out of 10 is so rewarding and indicates what a lovely time you had. Our guest satisfaction is paramount to us so we are well happy! We hope we will have the pleasure of welcoming you back soon. Kind regards André Barreto General Manager

Dear Leo, Thank you very much for your great score! This obviously tells us how much you enjoyed your holiday and your satisfaction with the Quintinha. On behalf of all of us, I would like to thank you for your feedback and look forward to welcoming you back in the future. Kind regards André Barreto General Manager

Sehr geehrter Gast, für Ihren Aufenthalt und Ihr damit verbundenes persönliches Feedback auf Expedia möchten wir Ihnen danken. Vielen Dank für Ihre herzlichen Worte bezüglich die Qualität der Speisendes und die Bedienung im Restaurant A Morgadinha sowie Ihrem Lob an unsere Mitarbeiter – eine tolle Motivation, welche wir gerne mit unserem Team teilen werden. Sehr geehrter Gast, schön, dass Sie uns bald wieder einmal besuchen möchten. Wir freuen uns bereits heute auf das Wiedersehen und wünschen Ihnen bis dahin alles Gute. Herzliche Grüße aus Madeira André Barreto Generaldirektor

Thank you for your generous score and thank you for choosing the Quintinha de São João for your holiday in Madeira. It is always a pleasure and we hope we will be able to welcome you back soon. Kind regards Yours sincerely André Barreto General Manager

Bästa Lennart, Tack för din senaste vistelse och för din tid att lämna ett så trevligt omdöme. Vi blir så glada att höra att du trivts hos oss och uppskattat din vistelse med svit, tack! Vi önskar dig varmt välkommen framöver och hoppas vi ser dig snart igen. Tack på förhand och allt gott tills dess. André Barreto General Manager

Thank you for completing the Expedia satisfaction survey and thank you for your score and feedback. We are always happy to help in any way possible and are sorry about your back. We are delighted, however, that we were able to alleviate this, somewhat. We look forward to seeing you again! Kind regards, yours sincerely, André Barreto - General Manager.

Thank you for the wonderful score and thank you for sending your fantastic comments! We are most grateful and can assure you that it is absolutely true... nothing is too much trouble for us. We would all like to take this opportunity of wishing you a very happy, healthy and prosperous new year and hope to be part of it! Kind regards André Brreto General Manager

Thank you for going to the trouble of sharing your recent experience at the Quintinha de São João with Expedia and for giving us your precious feedback. We can see that you enjoyed your stay and are grateful for your lovely comments. We hope to have the pleasure of welcoming you back again soon. Kind regards Yours sincerely André Barreto General Manager

Thank you for awarding your recent experience at the Quintinha de São João with a perfect score! We are delighted that you enjoyed yourself and look forward to the pleasure of welcoming you back! Kind regards Yours sincerely André Barreto General Manager

Thank you for awarding your experience at the Quintinha de São João a perfect score! We are delighted that you enjoyed yourselves and look forward immensely to welcoming you back. Kind regards, yours sincerely, André Barreto - General Manager

Dear guest, We are delighted with both your score and review following your recent stay at the Quintinha de São João. The fact that you are hoping to return, says it all! We look forward immensely to welcoming you back soon. Kind regards Yours sincerely André Barreto General Manager

Thank you for your score regarding your recent experience at the Quintinha de São João. We hope to have the pleasure of welcoming you back. Kind regards, Yours sincerely, André Barreto - General Manager