Dear honorable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. Therefore, we are pleased to know that our team members have taken good care of you. We look forward to welcoming you again very soon. Yours sincerely, Guest Relations.
Nice staff, Good hetel, walk distance to every tourist attraction.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก Guest Relations วันที่ 10 ธ.ค. 2018
Dear valued guest, Thank you for your gracious comments. We are pleased to hear how much you enjoyed every aspect of our hotel as well as all the details in our hotel room and appreciated the little things that make us unique and wonderful. At the same time we regret to learn that our in room facilities did not make you feel satisfied. We do appreciate our guests’ feedback, each guest review helps us improve and enhance our guests’ experience. We wish you a Merry Christimas and we look forward to welcoming you again in the near future. Yours sincerely, Guest Relations.
Nice and convenient in the middle of Macau.
But would be good if the hotel can arrange the bus to Airport. Anyway I was taken free shuttle bus from Wwny Hotel which' not far from Bervrly.
Dear honorable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. Therefore, we are pleased to know that our team members have taken good care of you. We look forward to welcoming you again very soon. Yours sincerely, Guest Relations.
Dear honorable guest, thank you for sharing your review with us! We are delighted to read of the wonderful feedback on our hotel, it gives us motivations to strive to do better and continue carrying on our hotel legacy of excellence. We hope to welcome you back for another stay in the near future! Yours sincerely, Guest Relations.
8/10 ดี
ผู้เข้าพักจริง
16 ม.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2020
การตอบกลับจาก Guest Relations วันที่ 18 ม.ค. 2020
Dear honorable guest, Thank you for your comments. We look forward to creating another experience that will ‘wow’ you on your next visit! Yours sincerely, Guest Relations.
6/10 พอใช้
ผู้เข้าพักจริง
12 ม.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Guest Relations วันที่ 12 ม.ค. 2020
Dear honorable guest, thank you for sharing your review with us! We are delighted to read of the feedback on our hotel, it gives us motivations to strive to do better and continue carrying on our hotel legacy of excellence. We hope to welcome you back for another stay in the near future! Yours sincerely, Guest Relations.
Dear honorable guest, thank you for sharing your review with us! We hope to welcome you back for another stay in the near future! Yours sincerely, Guest Relations.
Room was spacious. However, the staff (on my 1st day) did not properly tucked the bed sheets on the extra bed :-(
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Guest Relations วันที่ 5 ม.ค. 2020
Dear valued guest, Thank you for your comments. We are delighted to hear that you truly enjoyed your stay with us and we hope to have the opportunity to be at your service again soon. Yours sincerely, Guest Relations.
and pleasant stay, but faint cigarette smell in rm
Travel tip: You can take the free shuttle that goes to Grand Lisboa.
Convenient location. It is surrounded by a lot of larger hotels and casinos.
Room was a no-smoking room but there was a faint but persistent smell of cigarette throughout our stay. Other than this, no other faults for the room. It was clean and comfortable.
Katharine
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Guest Relations วันที่ 4 ม.ค. 2020
Dear Katharine, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. In the near future, we look forward to seeing you again in town! Yours sincerely, Guest Relations.
Good and convenient location. Many shops and restaurant around
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Guest Relations วันที่ 4 ม.ค. 2020
Dear valued guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us and we hope to have the opportunity to be at your service again soon. Yours sincerely, Guest Relations.
Dear honorable guest, thank you for sharing your review with us! We are delighted to read of the wonderful feedback on our hotel, it gives us motivations to strive to do better and continue carrying on our hotel legacy of excellence. We hope to welcome you back for another stay in the near future! Yours sincerely, Guest Relations.
Good Location convenient in the heart of Macau, Shopping Dinning, Walking through the center of Macau
Narinder
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก Guest Relations วันที่ 11 ธ.ค. 2019
Dear honorable guest, Thank you for sharing your review with us! We are pleased to hear how much you enjoyed every aspect of our hotel. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations
Convenient location in the heart of Macau. Walking distance, good area.
Narinder
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Guest Relations วันที่ 7 ธ.ค. 2019
Dear Narinder, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us and we hope to have the opportunity to be at your service again soon. Yours sincerely, Guest Relations.
Convinient located in the heart of Macau, with sops, casino's etc at walking distance
Singh
เข้าพัก 1 คืน, พฤศจิกายน 2019
การตอบกลับจาก Guest Relations วันที่ 30 พ.ย. 2019
Dear honorable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed our attentive service, convenient and comfortable accommodation. Our Team Members take pride in delivering excellent customer service with personality. We look forward to being of assistance again in the near future. Yours sincerely, Guest Relations.
Location in the heart of Macau, stores, casino's walking distance. Hotel has a great sauna and massage
Narinder
เข้าพัก 1 คืน, พฤศจิกายน 2019
การตอบกลับจาก Guest Relations วันที่ 29 พ.ย. 2019
Dear valued guest, Thank you for your lovely review. It is such a joy to know when guests have enjoyed every aspect of our hotel. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations.
Dear honorable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed our attentive service and comfortable accommodation. Our Team Members take pride in delivering excellent customer service with personality. We look forward to being of assistance again in the near future. Yours sincerely, Guest Relations.
8/10 ดี
ผู้เข้าพักจริง
24 ต.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ตุลาคม 2019
การตอบกลับจาก Guest Relations วันที่ 27 ต.ค. 2019
Dear valued guest, Thank you for your comments. We hope to have the opportunity to be at your service again soon. Yours sincerely.
Dear honorable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed our attentive service and comfortable accommodation. Our Team Members take pride in delivering excellent customer service with personality. We look forward to being of assistance again in the near future. Yours sincerely, Guest Relations.
Dear honorable guest, Thank you for sharing your review with us! We are pleased to hear how much you enjoyed every aspect of our hotel. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัว
11 ต.ค. 2019
ชื่นชอบ: พนักงานและบริการ
Everything is fine. Limited to her location, it cannot to be a well equipped hotel. It is only for one or two days for business trip which is suitable, but for pleasure that is not enough facilities for the guests with family.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก Guest Relations วันที่ 11 ต.ค. 2019
Dear valued guest, Thank you for your gracious comments. We are pleased to hear how much you enjoyed and appreciated the little things that make us unique and wonderful. At the same time we regret to learn that our in hotel facilities did not make you feel satisfied. We do appreciate our guests’ feedback, each guest review helps us improve and enhance our guests’ experience. We look forward to welcoming you again in the near future. Yours sincerely, Guest Relations.
2/10 แย่มาก
ผู้เข้าพักจริง
30 ก.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก Guest Relations วันที่ 1 ต.ค. 2019
Dear valued guest, Thank you for your comments. We hope to have the opportunity to be at your service again soon. Yours sincerely,
Dear KA FAI, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us and we hope to have the opportunity to be at your service again soon. Yours sincerely, Guest Relations.
Dear valued guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us and we hope to have the opportunity to be at your service again soon. Yours sincerely, Guest Relations.
The room was beautiful, the hotel is in an excellent location at a great price. Right next to the major casinos.
Allen
เข้าพัก 1 คืน, กันยายน 2019
การตอบกลับจาก Guest Relations วันที่ 25 ก.ย. 2019
Dear Allen, Thank you for your lovely review. It is such a joy to know when guests have enjoyed every aspect of our hotel. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations
8/10 ดี
ผู้เข้าพักจริง
24 ก.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก Guest Relations วันที่ 25 ก.ย. 2019
Dear valued guest, Thank you for your gracious comments. We look forward to welcoming you again in the near future. Yours sincerely, Guest Relations.
Todo bien, salvo que la página dice transporte rgratis por la zona y eso nunca estuvo
Marcelo
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก Relaciones con los huéspedes วันที่ 1 ต.ค. 2019
Querido Marcelo, En primer lugar, quería darle las gracias por tomarse la molestia de responder al cuestionario booking.com y sobre todo por hacerlo de una manera tan positiva sobre nuestro personal, ubicación, comodidad y competitividad de nuestra tarifa de habitación. Gracias por avisarnos. Siéntase libre de enviar su fabuloso comentario a todos nuestros colegas para motivarlos a seguir haciéndolo bien. Aún así, mantenemos nuestros esfuerzos de mejora y continuamos trabajando durante todo este año para que clientes como usted puedan disfrutar y repetir en el Hotel Beverly Plaza Macau. Esperamos volver a verte pronto. Atentamente
Dear valued guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us and we hope to have the opportunity to be at your service again soon. Yours sincerely, Guest Relations.
Dear WAI CHAIN, Thank you for your lovely review. It is such a joy to know when guests have enjoyed every aspect of our hotel. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations.
Amazing service, far beyond expectations! Keep it up! Staff is just great!
Glen
เข้าพัก 1 คืน, กันยายน 2019
การตอบกลับจาก Guest Relations วันที่ 3 ก.ย. 2019
Dear Glen, Thank you for your lovely review. It is such a joy to know when guests have enjoyed every aspect of our hotel. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. We sincerely appreciate your endorsement of our hotel and look forward to welcoming you again in the future. Yours sincerely, Guest Relations.
Dear honourable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. We look forward to welcoming you again very soon. Yours sincerely, Guest Relations.
Dear honourable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. Therefore, we are pleased to know that our team members have taken good care of you. We look forward to welcoming you again very soon. Yours sincerely, Guest Relations.
Dear honourable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. Therefore, we are pleased to know that our team members have taken good care of you. We look forward to welcoming you again very soon. Yours sincerely, Guest Relations.
Dear honourable guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At our hotel, we believe that “Every guest deserves exceptional and personalized customer service”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. Therefore, we are pleased to know that our team members have taken good care of you. We look forward to welcoming you again very soon. Yours sincerely, Guest Relations.