i transitioned through taipei. The front desk staff were very helpful! I was looking for a one day tour. So she helped to book a very nice and reliable taxi! I had concern since I had to leave all my luggage in the taxi while i was touring places. Taxi driver was a stranger but the hotel staff ensured me that the hotel would guarantee my safety since they have working relationship! Yup, the taxi driver was awesome! He was very accommodating! Dropped me airport after a day trip. experience!!
yuhua
เข้าพัก 1 คืน, มกราคม 2020
การตอบกลับจาก Maggie วันที่ 16 มี.ค. 2020
Thank you so much for the positive feedback you have given and such a fantastic review. We are thrilled that you enjoyed your stay with us. We look forward to seeing you again !
Best regards,
Freedom Design Hotel
The four beds in the family room was great. Very spacious!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มีนาคม 2020
การตอบกลับจาก Maggie วันที่ 10 มี.ค. 2020
Thank you so much for the positive feedback you have given and such a fantastic review. We are thrilled that you enjoyed your stay with us. Hopefully we get to see much more of you so we can deliver and exceed the service you have come to know.
Thank you so much for the positive feedback you have given and such a fantastic review. We are thrilled that you enjoyed your stay with Freedom Design Hotel. We look forward to seeing you again !
Me and my daughter was there 2 nights .
Most of the crew don’t know English,
They don’t get credit card in the coffee shop.
Merav
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Maggie วันที่ 12 ก.พ. 2020
Thank you for reviewing Freedom Design Hotel. I am very sorry and surprised to hear about your experience with our services and I will surely discuss this with the team to see where the miscommunication may have occurred. I hope you will give us another chance to impress you in the future.
Dear valued guest,
Thank you for the feedback, and hope that this visit to Freedom Design Hotel will bring you a comfortable stay experience. We also look forward to your next arrival, thank you!
6/10 พอใช้
grant
เดินทางเพื่อธุรกิจ
23 ธ.ค. 2019
ชื่นชอบ: พนักงานและบริการ
grant
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก Maggie วันที่ 24 ธ.ค. 2019
Thank you for reviewing Freedom Design Hotel. I am sorry that we did not quite meet your expectations with our service, and I hope you might consider giving us another chance to impress you in the future. We appreciate your feedback.
Best regards,
Freedom Design Hotel
Thank you for reviewing Freedom Design Hotel. I am sorry that we did not quite meet your expectations with our service, and I hope you might consider giving us another chance to impress you in the future. We appreciate your feedback.
Best regards,
Freedom Design Hotel
- The bathroom looks nice but non-funtional. Badly designed. If we took a long shower, the water would overflow to the outside, there’s a sign saying we would be charged.
- The room is spacious and very nice otherwise
- The taxi driver called by the hotel to drive us to the airport took a long way and overcharged us. The hotel should have sellected a trustable taxi company.
Long
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Maggie วันที่ 11 ธ.ค. 2019
Dear valued guest,
Thank you for the feedback.
We are looking into the issues you experienced,
I will make sure to bring up your concerns at our next staff meeting so that we can discuss ways to further improve the guest experience.And I hope you might consider giving us another chance to impress you in the future.
Best regards,
Freedom Design Hotel
Staffs are very friendly and helpful, room is nice and clean but not enough light, hallways are very dark, hard to find the room number.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก LILLIAN HSI วันที่ 4 พ.ย. 2019
Dear Guest, We appreciate your valuable review and happy to know that you liked our comfortable rooms and good service. We do appreciate your review towards us. Sincerely wish to see you again at Freedom Design Hotel Taoyuan.