Poolside bar

Reviews of The Garland

4 out of 5
The Garland
4222 Vineland Ave, North Hollywood, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1044 out of 1408 reviews" "
Rating 8 - Good. 221 out of 1408 reviews" "
Rating 6 - Okay. 86 out of 1408 reviews" "
Rating 4 - Poor. 40 out of 1408 reviews" "
Rating 2 - Terrible. 17 out of 1408 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff, amenities
Stayed 1 night in Mar 2024
Response from Colton on 26 Mar 2024
Thank you for your review. We appreciate the feedback and hope to see you again for any future stay.

8/10 Good

Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 4 nights in Mar 2024
Response from Rozi on 25 Mar 2024
Hi Jesus,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

8/10 Good

Vania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay at The Garland was wonderful. I wish there was a shop downstairs that carried more every day items. The Front Yard restaurant on site was disappointing. We paid $68 for two entrees and a starter and were thoroughly disappointed and barely ate half of it.
Stayed 3 nights in Mar 2024
Response from Colton on 24 Mar 2024
Thank you for your review. We appreciate the feedback and will share this with our team. We hope to see you again for another chance to exceed your expectations.

10/10 Excellent

Rakhee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and quiet stay with great service. Food is good but very expensive— drinks at poolside bar exceptional and food at poolside bar great also We will be back ❤️
Stayed 2 nights in Mar 2024
Response from Colton on 23 Mar 2024
Thank you for your review. We appreciate the feedback and hope to see you again for any future stay.

10/10 Excellent

Nyszha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this beautiful unique hotel
Stayed 3 nights in Mar 2024
Response from Overnight Manager on 22 Mar 2024
Thank you, Nyszha. We are glad you've enjoyed your stay and hope to see you here at The Garland again, soon.

10/10 Excellent

Daniel M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Mar 2024
Response from Overnight Manager on 22 Mar 2024
Thank you, Daniel. We are glad you've enjoyed your stay and hope to see you again in the near future.

6/10 Okay

Shari

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel was decent but there were a few things I didn't care for. First off, when we checked in the gentleman at the front desk asked if we were there for a special occasion. We explained we were there for our sons birthday and had planned to take him to Universal Studios. He said there woule be 2 free juices in our room for him which wasn't the case. Second, there is a $36 fee for parking which wasn't indicated when we booked the hotel. This was pretty crazy to us since we had already paid over $1,200 for a 3-night stay. Third, the pressure in the shower was awful and the design of the shower door was such that water would get all over the floor while showering. As for the food at the restaurant, it was just mediocre. Most of the food we tried was really bland and lacked seasoning. Lastly, they have a free trolley to Universial Studios however, the driver called in sick the morning we were going, so we ended up having to take an Uber. All in all it was just an okay experience. Not sure if I'd choose to stay here again.
Stayed 3 nights in Mar 2024
Response from Colton on 25 Mar 2024
Thank you for your review. We are sorry to hear your stay was less than exceptional. Rest assured we will look into the issues you mentioned regarding your stay to ensure the best possible service throughout the hotel. We do hope you decide to give us a second chance as we would love to take care of you and show you what The Garland is truly all about.

10/10 Excellent

Athanasios, Burlingame

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s a vintage aesthetic, early 1970s SoCal resort vibe. It’s been renovated and is well maintained. It’s a fun place to stay, with modern amenities, including two bars and a restaurant.
Stayed 2 nights in Mar 2024
Response from Overnight Manager on 22 Mar 2024
Thank you, you've summed it up perfectly! We are glad you enjoyed your stay with us and hope to see you here at The Garland again, soon!

6/10 Okay

Ruoyuan, Edison

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Colton on 21 Mar 2024
Thank you for your review. We would love to hear how we could have improved during your stay. We hope to see you again for another chance to exceed your expectations.

10/10 Excellent

London, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rozi at the front desk was amazing! From beginning to end her warm welcome was inviting and the property is absolutely gorgeous!!
Stayed 1 night in Mar 2024
Response from Colton on 21 Mar 2024
Thank you for your review. We appreciate the kind words and look forward to seeing you for any future stay.

4/10 Poor

Fredrik

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Spent a lot of money to stay in a dark basement room with low ceiling and very noisy neighbors. Staff friendly and restaurant good but would definitely not stay here again.
Stayed 3 nights in Mar 2024
Response from Rozi on 17 Mar 2024
Hi Fredrik,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate you taking the time to share your experience. We are always working on ways to improve our property and service. I have shared your comments with the appropriate teams. Thanks again and we hope to see you again soon!Best,

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staying in this boutique hotel, you are near everything, a short walk or drive but when the day is over, coming back here makes you feel like you are staying in a resort, away from the hustle and bustle. Staff is amazing, decor spectacular and breakfast was perfect.
Stayed 6 nights in Mar 2024
Response from Rozi on 17 Mar 2024
Hi Tracey,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked staying at The Garland! The rooms were very quiet; we staying in a room across from the elevator and I was a little worried about hearing it open and close, but nothing!! It was great! The staff were very friendly and helpful! Will stay again!
Stayed 3 nights in Mar 2024
Response from Michael M. on 17 Mar 2024
Thank you for choosing The Garland for your recent visit to LA. We appreciate you taking the time to share your experience. Should your travels ever bring you back to Los Angeles, we would love to welcome you back!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Colton on 16 Mar 2024
Thank you for your review. We look forward to seeing you for any future stay.

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a wonderful experience. Lovely location and great time at The Garland!! Highly recommend!!
Stayed 4 nights in Mar 2024
Response from Akil V. Overnight Manager on 13 Mar 2024
Mike, we are glad you enjoy your stay here with us at The Garland and look forward to seeing here you again in the near future!

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! We highly recommend this place. Great location for Universal Studios and they have a trolley to take you there. Restaurant in site is amazing! 10-10!!
Stayed 2 nights in Mar 2024
Response from Overnight Manager on 13 Mar 2024
Marissa, we appreciate your feedback and are glad we had the opportunity to host you. We hope to see you here at The Garland again soon!

10/10 Excellent

Marita de Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 1 night in Mar 2024
Response from Rozi on 10 Mar 2024
Hi Marita,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place with extremely comfortable beds and pillows, nice grounds, good fitness center.
Stayed 1 night in Mar 2024
Response from Rozi on 8 Mar 2024
Hi Thomas,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

Jesenia C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very welcoming. We enjoyed having the amenities they offered! However, the parking was pricey and we only received $100 back from our $200 deposit (parking for two nights and a bunch of fees added on that they don’t mention when you book).
Stayed 2 nights in Mar 2024
Response from Rozi on 6 Mar 2024
Hi Jesenia,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Rozi on 25 Mar 2024
Hi Erika,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

Anno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is magical!
Stayed 1 night in Feb 2024
Response from Rozi on 4 Mar 2024
Hi Anno,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near universal studios. The shuttle was very convenient and the kids loved the heated pool
Stayed 2 nights in Mar 2024
Response from Rozi on 4 Mar 2024
Hi Daisy,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I love everything about this hotel. Clean, friendly staff, complimentary trolley to Universal Studios and a convenient, delicious restaurant on site.
Stayed 1 night in Mar 2024
Response from Colton on 4 Mar 2024
Thank you for your review. We appreciate the feedback and hope to see you again for any future stay.

10/10 Excellent

Caren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our stay. We were able to change rooms quickly after smelling cigarette smoke in the first room we were given. The rooms were clean and comfortable. Every staff member we encountered were friendly and welcoming. We liked that there was a movie theater where we could enjoy a movie in the evening. Would definitely consider staying here again on our next trip to LA.
Stayed 2 nights in Mar 2024
Response from Colton on 4 Mar 2024
Thank you for your review. We appreciate the feedback and hope to see you again for any future stay.

6/10 Okay

Samantha

Liked: Cleanliness
Disliked: Amenities
Stayed 4 nights in Feb 2024
Response from Colton on 23 Mar 2024
Thank you for your review. We look forward to seeing you for any future stay.

2/10 Terrible

Alberto Nava

Response from Colton on 4 Mar 2024
Thank you for your review. We are sorry to hear your stay was anything short of exceptional. We would love to hear any kind of feedback so that we may improve in the future.

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. When I lived in LA for 16 years it was a favorite staycation place for me and my kids. The pool. Now that I live out of town I try to stay here every time. The owner, The son of the name sake, and his partner are wonderful people so it feels like hanging out at a. Friends really nice house.
Stayed 1 night in Feb 2024
Response from Akil V. on 2 Mar 2024
Hi Craig, thank you for continuously making The Garland your home away from home. We always look forward to your visits and hope to see you and your family here at The Garland again soon.

4/10 Poor

Hiren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only staff could have been more helpful
Stayed 2 nights in Feb 2024
Response from Rozi on 1 Mar 2024
Hi Hiren,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate you taking the time to share your experience. We are always working on ways to improve our property and service. I have shared your comments with the appropriate teams. Thanks again and we hope to see you again soon!Best,

8/10 Good

Natallia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice, but location is not very good - we had a balcony, but we can’t use it (or even open the window) because it was too noisy from the street. Another thing to keep in mind: they have parking, but it is not free; and how much would you expect daily parking charge to be…10 or 15$, but no - it was $39 per day )) Also, there is no even coffee/tea provided in a common area. Otherwise, hotel looks freshly renovated, nicely designed and decorated; has friendly staff
Stayed 2 nights in Feb 2024
Response from Colton on 28 Feb 2024
Thank you for your review. We appreciate the feedback regarding your stay. We are always looking for ways to improve for all our guests. Regarding parking, while yes we do charge our prices are very competitive for the area, and in most cases, our prices are some of the lowest compared to our competitors. With that said however we hope you had a good stay and hope to see you again for another chance to exceed your expectations.

10/10 Excellent

jean, San Diego

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vintage hotel and the restaurant was better than anticipated and room service was fast
Stayed 2 nights in Feb 2024
Response from Rozi on 28 Feb 2024
Hi Jean,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

4/10 Poor

Reyna

Travelled with family and small children
Disliked: Staff & service, amenities
I had a flat tire in the parking lot right after my check out. I asked the reception staff for a Jack since mine broke and they said no one from the staff or maintenance had one or can helped me. I had to wait 3 hours before I could fix my tire.
Stayed 1 night in Feb 2024
Response from Rozi on 27 Feb 2024
Hi Reyna,We value your feedback and appreciate you taking the time to share your experience. We are always working on ways to improve our property and service. I have shared your comments with the appropriate teams. We hope you'll give us another chance to make your stay an exceptional one.Best,

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our families first time at the Garland and I must say we were so impressed The family suite was comfortable and cozy. This was one hotel that looked better than the advertised photos. The room was tastefully decorated and very much equipped with all of our needs. The staff transported me back in time when customers were treated with respect and friendly smiles. We will definitely refer people to this establishment.
Stayed 1 night in Feb 2024
Response from Rozi on 27 Feb 2024
Hi Melissa,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

TERRANCE

Liked: Cleanliness, staff & service, property conditions & facilities
Second time I've stayed there and I'd stay again. Friendly and competent staff
Stayed 5 nights in Feb 2024
Response from Rozi on 27 Feb 2024
Hi Terrance,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

Ashley

Stayed 1 night in Feb 2024
Response from Colton on 21 Mar 2024
Thank you for your review. We look forward to seeing you for any future stay.

8/10 Good

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is big and is on a great property. The only issue we ran into was there was a weird smell in our room. Almost like an “old home” smell. The sliding door to the bathroom could not lock because it didn’t reach the latch on the doorframe. The pool and hot tub were great and transportation to Universal Studios was convenient. Wish there was a free continental breakfast or something but overall it was comfortable and nice.
Stayed 2 nights in Feb 2024
Response from Colton on 26 Feb 2024
Thank you for your review. We appreciate the feedback and will have our housekeeping team look into the smell you mentioned in the room. We hope to see you again for another chance to exceed your expectations.

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
The property is absolutely beautiful and staff is awesome
Stayed 1 night in Feb 2024
Response from Overnight Manager on 25 Feb 2024
Thank you, Norma. We're glad that you've enjoyed your stay with us and look forward to seeing you here at The Garland again soon.

10/10 Excellent

ildelisa, cleveland hts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Colton on 21 Mar 2024
Thank you for your review. We look forward to seeing you for any future stay.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Overnight Manager on 24 Feb 2024
Hi, we are glad that you enjoyed your stay with us and look forward to seeing you again in the near future.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool vibe...super helpful staff..outstanding restaurant
Stayed 1 night in Feb 2024
Response from Rozi on 22 Feb 2024
Hi Andrew,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that I had to pay for a cup of coffee at the restaurant
Stayed 4 nights in Feb 2024
Response from Rozi on 21 Feb 2024
Hi William,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

Telzey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay well. We went to Universal Studios up the street. Grounds are lovely, the service was great, food was awesome. Great proximity to Universal Studios and a quick, shuttle back-and-forth, very enjoyable.
Stayed 3 nights in Feb 2024
Response from Akil V. Overnight Manager on 20 Feb 2024
Thank you for your awesome feedback and we look forward to seeing you here at The Garland again in the near.

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle driver at night on 2/18 was very friendly, respectful, and nice. The staff at this property was super nice. My family and I enjoyed our stay. Thank you for all you do.
Stayed 1 night in Feb 2024
Response from Rozi on 20 Feb 2024
Hi Tania,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

8/10 Good

Crisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Colton on 21 Mar 2024
Thank you for your review. We look forward to seeing you for any future stay.

8/10 Good

Esther W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay with our boys
Stayed 2 nights in Feb 2024
Response from Rozi on 20 Feb 2024
Hi EstherThank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

Joshua

Stayed 4 nights in Feb 2024
Response from Colton on 21 Mar 2024
Thank you for your review. We look forward to seeing you for any future stay.

10/10 Excellent

jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun vibe. Great location to stay and enjoy the pool and restaurants.
Stayed 1 night in Feb 2024
Response from Rozi on 20 Feb 2024
Hi Jamie,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Everything is well appointed and the attention to detail is impeccable! The staff were so kind, feiendly and inviting! The garland exudes the feeling of luxury without pretentiousness. I can’t wait to return soon!
Stayed 1 night in Feb 2024
Response from Rozi on 16 Feb 2024
Hi John,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice, great for families and the staff was awesome. Great spot if going to Universal Studios.
Stayed 2 nights in Feb 2024
Response from Rozi on 16 Feb 2024
Hi Stephanie,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

10/10 Excellent

Joaquin

Travelled with family
Excellent
Stayed 3 nights in Feb 2024
Response from Rozi on 16 Feb 2024
Hi Joaquin,Thank you for choosing The Garland to host your stay! We value your feedback and appreciate your rating! Thank you again and we hope to host you again soon!Best,

8/10 Good

ARTHUR

Stayed 3 nights in Feb 2024
Response from Colton on 21 Mar 2024
Thank you for your review. We look forward to seeing you for any future stay.