- Bedbugs infestation - do not go to this hotel.
- I was at the hotel for 3 nights and changed rooms 3 times.
I captured the bugs in a bag and showed receptionists and management, the bugs, and my bites all over my body. They disregarded my complaint and refused me a refund. The manager refused to speak to me and would only communicate through reception staff. The hotel is dirty and had to throw clothes and suitcase away because it was ridden with bugs. Terrible, disgusting. My bites are all over my body, swollen, painful, and itchy.
Alyssia
เข้าพัก 6 คืน, กรกฎาคม 2020
8/10 ดี
ผู้เข้าพักจริง
2 มี.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
1 มี.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Prison room
Room was way too small, only a little window in the corner. I was wondering the difference between Felt like prison. Also shower got blocked and wasn’t hot enough. Only think good was that it’s pretty cheap and the receptionist is nice. Only good for a one night stay.
Good location near Earl's Court, close to good restaurants, Underground, and acess to tourist sites. Room was clean, quiet, and comfortable for 2. Overall satisfied.
Great hotel! I work in London Wednesday to Sunday each week. Usually stay in Earl’s Court as it’s so central.
Have only just stumbled across this hotel after staying at some terrible places near by. Staff are friendly and helpful. Rooms are clean and well looked after, couldn’t recommend highly enough for the price. Thanks you. Will defiantly use again.