the hotel is undergoing renovations, the room that was assigned to us was incomplete.. no towel racks or soap dish in shower, no toilet paper roll holder, the phone for the room did not work, was not hooked up, the dishwasher looked nice, was not hooked up, the induction cook top worked but no pots or pans, only about a teaspoon of liquid soap to do dishes by hand, had to ask for soap for dishes, for dish cloth, did not get dish towel given to us only the dish rag, the floors were not clean because of dust from construction outside building... on the other hand, the staff were pleasant and tried to be helpful, the fridge and freezer worked great!