Upcharged the minute we valeted the car. We booked Expedia for the deal but went up to $140 per night with races, fees valets, hotel fee and room upgrade charge.
The escalators did not even work entire stay.
Excellent check in process and I checked myself out automated car kiosk.
The worst was my undercooked $250 dinner at Hell’s Kitchen, with overcooked scallops. My husband loved his, I could barely touch my beef wellington. The server ignored my request for medium well and then talked to me like I was a child who did not understand meat temps. We did not care if filo was burned but she refused to recook it, which was awkward. A brunette, with a basic name: She only gave service to tables drinking and could care less about us. Nothing like a rude server to ruin your husbands special birthday dinner. Hotel in general had several issues with basic areas, I guess you get what u pay for. A very outdated feel and in casino women’s restrooms, yikes. Rooms were cozy, but no bath tub.