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Reviews of Hotel Villa Maria Au Lac - Estella Hotels Italia

4 out of 5
Hotel Villa Maria Au Lac - Estella Hotels Italia
Via Roma, 45, Toscolano Maderno, BS

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 468 reviews" "
Rating 8 - Good. 178 out of 468 reviews" "
Rating 6 - Okay. 43 out of 468 reviews" "
Rating 4 - Poor. 18 out of 468 reviews" "
Rating 2 - Terrible. 4 out of 468 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some of the stuff members need an additional training
Stayed 2 nights in Aug 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel overlooking the lake
We had a short, but lovely stay at Villa Maria Au Lac. We were traveling for a couple days around the lake and stayed one night here. Unfortunately for us, we arrived late and left fairly early the next morning. But we were able to enjoy a drink on the terrace overlooking the lake as we watched the sunset. Nice grounds -- there is a small beach and chairs on the lawn. Breakfast we excellent and the setting for the meals was lovely -- outdoors overlooking the lake. The rooms are slightly dated, but comfortable. Would stay here again.
Stayed 1 night in Aug 2021
Response from Miele Carmine on 27 Sep 2021
Dear Mr. Dawn, Your review was amazing ... we really appreciated it and especially we all are happy that your stay was better than you expected. See you next summer and stay healthy. Carmine Miele Estella Hotels Italia

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel at Lago di Garda
An amazing hotel right at the shore of the Lago di Garda. Beautiful and quiet place, perfect service and excellent kitchen and breakfasts. 10/10
Stayed 1 night in Jul 2021

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edge of the lake, room with a view!
We had the top floor studio apartment and the views were terrific. Service and courtesy shown by staff was excellent. Breakfast a feast.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with incredible lake views. The property is situated in lovely gardens leading down to a private beach.
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view, lovely rooms, a little quiet around the hotel so not much to do, but if you are looking for a lovely hotel and you have a car, it's lovely
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great service. Friendly staff and very helpful.
Stayed 2 nights in Jan 2019

10/10 Excellent

Keith, Surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location overlooking the lake. The staff were excellent and could not be more helpful.
Stayed 6 nights in Oct 2018

10/10 Excellent

Roy, Berkshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views from the hotel over Lake Garda
This hotel was great for us. Really nice, huge room with balconies so we could get sun or shade at any time of day. Lovely garden to relax in with plenty of loungers. Right on their own bit of beach so we could swim in lake Garda at any time. The hotel was quiet and away from the centre of the village, which was ideal for us. All the staff were friendly and helpful, and multilingual. The restaurant was good with a range of dishes. We tried the taster "menu" one evening, and since there was 2 of us we got a chance to try everything. It wasn't like a UK taster menu with lots of small dishes, but provided a choice of 2 dishes for each course. Buffet breakfast was plentiful with a big choice, bread, croissants, pastries, fruit etc etc etc.
Stayed 7 nights in Aug 2018

10/10 Excellent

Jan

Very good stay
Our stay was very good and Nice, the hotel has a good location, very good restaurant with excelent service and food, room was always clean, silent location with direct access to the Lake.
Stayed 9 nights in Aug 2018

8/10 Good

Rob, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful lake location
We had a very enjoyable week at this hotel. The location is excellent and the grounds pretty and well cared for (with the hotel rabbit!)- swimming in the lake is very easy. Our room in the annex was large and characterful with an impressive bathroom and kept immaculately. Food was very good with a marvelous choice at breakfast; we ate once in the restaurant in the evening and were not disappointed. The staff were always efficient, attentive and very friendly. The only negative points were that airport transfers are expensive (we hired a car more cheaply with fuel) and the air-conditioning was slightly loud (but weather was hot and it was working VERY hard!). I would recommend this hotel as a base for touring Lake Garda- a car isn't essential but is very useful.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Above and beyond what we expected. Lovely staff and beautiful rooms. Easy to walk to the lake and the small town. I would recommend to friends and stay again.
Stayed 3 nights in Jul 2018

10/10 Excellent

jayne, cannes /london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Hotel on the lake
Fab location on the lake .. excellent staff (and great breakfast and beautiful views of the lake while you eat .)very polite and friendly .. the beach is non existent (one of the reasons we booked ) but you can sit in the gardens ... there is No iron in this hotel and we were going to a wedding and lots of us needed to iron and they charge a lot of money to do it..so beware take an iron if your going somewhere special..!! 13.50 is a bit steep for a few bits which take 2 mins ..!! Only complaint..! and they charge for the water in the fridge .. !!! But overall excellent ...would go again
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel if a bit past its best, room was comforbable with everything we needed..Good breakfast and cant fult the staff. We had an enexpected storm that flooded the downstairs including our room. But the hotel staff were great they moped and cleaned straight away. With very little effecting our day. Only a short walk to places to eat and the ferry across the lake. We had a very nice stay
Stayed 3 nights in Jun 2018

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great romantic get away.
Great place to stay. They have their own lake access and a small beach to sun. Do bring flip flops or something with a sole to walk on the rocks at the beach. The beds were soft and very comfortable. Breakfast had an amazing array of options and tasted good.
Stayed 1 night in Jun 2018

10/10 Excellent

Aldo, SF CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and lovely surroundings, very helpful staff, great location
Stayed 1 night in Jun 2018

10/10 Excellent

constantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we stay as a family here. Very satisfied. First time even got an upgrade to a better more luxurious room with direct lake view which was great. This time room was descent but more average than last time when we got the updraded room. Excellent breakfast for a hotel in Italy. Staff was very nice and helpful. Arrived very late at night and guy in the reception was very kind and helpful with everything. Also Staff at restaurant was perfect. We had dinner at the Restaurant and was very nice also. Nice garden with a rabbit and ducks for kids to play and feed. Hotel is right on the lake with great view and direct access to lake and sunbeds. Boat to cross lake with car too very close to hotel(less than 5 min drive )
Stayed 2 nights in Jun 2018

10/10 Excellent

Baz, Herts

Liked: Staff & service
It is an amazing hotel, with an even more amazing staff, friendly, caring, considerate.we could not have expected any better
Stayed 4 nights in Jun 2018

10/10 Excellent

Michelle, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at the Hotel Villa Maria Au Lac four times and we just love it. The location is perfect and every member of staff is so friendly and the new Manager is doing an excellent job.
Stayed 7 nights in May 2018

8/10 Good

Maria

Liked: Staff & service, room comfort
Beautiful view on lake Garda
Nice hotel with a great view. The staff was very helpful and friendly. The room could have gotten an update and overall it could have been cleaner, but other than that, we were satisfied.

8/10 Good

Alisa, Kyiv, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great lake view
The hotel was really nice, rooms cozy and clean. We traveled for holidays with children and found all amenities very convenient for the family stay. Also staff was very helpful in advising us on the places to see and where to eat. We very much recommend this hotel.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice Setting - Could be better
Fairly dated rooms which were fine but could be a lot better Breakfast selection was poor but possibly because it was off season Hotel's own website says 24 hour reception but no one around when we arrived late -again not sure if this is due to it being off season Setting and location of the hotel is nice directly on the lake
Stayed 2 nights in Feb 2018

6/10 Okay

pip, nz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not 4 star
I know it was winter time but the hotel was fairly run down. Advertised was buffet breakfast and restaurant but this was closed and only got a tea and croissant for breaky. No staff were around to ask questions.
Stayed 2 nights in Jan 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Beautiful and quiet. Very friendly and most welcoming. Would stay again. Loved it
Stayed 1 night in Dec 2017

6/10 Okay

mark

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Howard, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot overstate how good it was
We were treated especially graciously and felt pampered. We had a great view of the lake and the room was spacious. Well appointed bathroom and shower. All of the staff was attentive to our needs, especially Aneta who welcomed us and assured that we were completely satisfied with our room. The grounds are - dare i say - palacial. And the lake view is as good as it gets. it was quiet, despite the ease of access to the main road along the lake. The location of the hotel makes it perfect for accessing the ferries and the town of Maderno provided all we needed for a town including a large market. Also, the breakfast was standout. We will return if we are ever in the area again.
Stayed 3 nights in Sep 2017

8/10 Good

Gill, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right beside the lake with fabulous views
Bright, clean friendly Hotel beside the lake. Staff very helpful, food in the restaurant excellent. One of our party is Coeliac, and they had no problem in catering for her needs. Situated within walking distance to the town, where it was easy to hop on a ferry to other parts of the lake. We took a trip to Sirmioni via other towns, which was wonderful. Unfortunately we did not have time to visit the Mountains - next time!
Stayed 3 nights in Sep 2017

8/10 Good

jo, chester

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location
Hotel was in a great spot. Paid extra to have a room leading to private beach - lovely views. Didn't have the best weather but would have been so nice in the sunshine. Rooms were cleaned every day. No kettle/tea/coffee facilities in room. Breakfast wasn't great. I'm vegetarian and the eggs were in same container as the bacon etc. a dog friendly hotel so don't be surprised to see them in the dining area.
Stayed 7 nights in Sep 2017

8/10 Good

Paul

Liked: Cleanliness, room comfort
Negatives Slightly dated average buffet breakfast which was identical for our 4 day stay. Positives comfortable rooms location is everything stunning views over the lake less than 10 mins walk into town with decent restaurants.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Emmy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic location overlooking Lake Garda
Booked last minute didn’t realise transfer was not included. Phoned and emailed hotel to arrange transfer from Verona Airport and was told yes it could be done. I asked for email confirmation which did not arrive before we left London as I have access to emails on my mobile I was constantly checking to see if confirmation had been sent. We had a smooth flight and arrived 20mins earlier than scheduled. We looked for our transfer or anyone holding our name or the hotel name. We tried to ring the hotel number several times but could not get through. We decided we were not going to hang around and got a taxi from outside and paid the going rate. When we arrived at hotel the receptionist was surprised to see us and said they booked transfer and driver was at airport waiting. We told the receptionist because we did not get confirmation email, we thought one wasn't waiting so decided to make our own way. Anyway due to a misunderstanding on both sides we agreed to pay half the cost of the fare for the transfer that the hotel had booked. This was an expense we did not plan for. We were then shown our room on the lower ground which we found to be claustrophobic the French windows opened out on to two paths that guests used to walk to the beach. We asked for another room. After 2 hours we were told they had a cancellation and were upgraded to spacious room with balcony overlooking the gardens and Lake Garda at no extra cost. Thanks to Annette for upgrade we enjoyed 6 night stay.
View from hotel dinning area
Stayed 6 nights in Jul 2017

8/10 Good

Peter, Cambridgeshire

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel next to the lake
The hotel had a very good location for a quiet and peaceful stay. Could just walk out of the hotel room down to the stoney beach for a swim in the lake. The food was very nice for both breakfast and evening meals that we had. The room did not come with tea or coffee facilities which was a miss for the morning and evening drink. We thoroughly enjoyed our stay thank you.
Stayed 4 nights in Jul 2017

8/10 Good

Alan, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from the hotel were stunning
Overall, the hotel was really quite pleasant. We were booked for bed and breakfast so cannot comment on the standard of food served at lunch and dinner. Breakfast was more than adequate with a good range of food and beverages available. The overall hotel setting and rooms were clean and presentable. Being able to dine outside and directly beside the lake was heavenly.
Stayed 7 nights in Jul 2017
Response from Aneta Stehlikova on 29 Jul 2017
Dear Alan, Thank you for staying with us. Staff Villa Maria Au lac

8/10 Good

Alex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel with spectacular views and great distance from Toscalano Moderno and other towns around Lake Garda. A separate bar and a place to have evening drinks, away from staff setting up for breakfast, would be the only improvement required for this hotel. It's own private beach was excellent with watersport facilities easily available and great fun to use (paddleboards and kayaks)
Stayed 7 nights in Jul 2017

8/10 Good

London Lad, London

Liked: Staff & service, property conditions & facilities
Great Location
The location was great with the hotel being righ on the edge of the lake. Moderna was a 20 minute walk way with bars and restaurants. Also the ferry port was in Moderna which made it easy to get around. We enjoyed our stay at the hotel and would definitely stay here again.
Stayed 14 nights in Jun 2017

6/10 Okay

elen, g

Liked: Cleanliness, room comfort
It was a lovely peaceful hotel with a nice beach, small section with sunbeds for hotel users. Breakfast was nice in the morning as the town is about a 20 minute walk from the hotel. Beds were comfortable and there's lots of trips to do.
Stayed 5 nights in Jul 2017

8/10 Good

Justin

Liked: Staff & service, room comfort
The hotel grounds are nice and the breakfast is great. The rooms need to be renovated. They are old and falling apart.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning!
I came to relax and chill and so definitely did that. The best views ever! Pure quality, stunning gardens, couldn't fault it.
Optisto suite. Biggest balcony ever.
Stayed 3 nights in Jun 2017

10/10 Excellent

Smita & Danny , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, fabulous lake views, sun loungers
Fabulous hotel with easy access to the Lake. We had booked ground floor room with lake views and outside patio with sun loungers. If you want peace and quiet then this is the hotel for you, this hotel is good for your soul, a real retreat where you can totally relax and unwind the only sounds were the ducks on the lake and the water splashing on the pebbles with fabulous views of the Lake. The rooms were cleaned everyday The town of Moderna is a 15 minute walk where there are some lovely restaurants and cafes which do a tourist menu for 13.50 euros per person which is excellent value, starters, main and coffee including wine or water. Breakfast was excellent with good choice of hot or cold meats, cakes, cereals, fruits teas/coffee etc.we had breakfast outside on the terrace overlooking the lake views with fabulous weather in May. Very friendly staff on reception Annette and at the breakfast bar everyone was very helpful. There is also a bar/restaurant in the hotel but you do have to reserve a table 24 hours in advance. Distance from verona airport, 1 hour 15 mins. The hotel is situated on the main road and traffic can be very busy please take care when you exit the hotel as it is very difficult to see on coming traffic which is coming down at a speed. Definately recommend this hotel, great location hotel situated on the western side of Lake Garda with fabulous views and good clean accommodation.

8/10 Good

Mark, L

Liked: Cleanliness
Superb location
Hotel Villa Maria au Lac is superbly located right on the western shore of Lake Garda about 3/4 mile south of the small town of Toscolano Maderno, which has plenty of good cafes, bars and restaurants and is easily reached by a scenic lakeside walk. At the time of our visit (Easter holidays) there were only 3 or 4 rooms in occupation and the restaurant was closed except for breakfast. On arrival we were politely informed that limited facilities were available as the season doesn't start until mid-late April. Our room was fairly basic, with a nice ensuite, clean and had amazing views over the lake just 20 metres away. Breakfast was a good buffet and well set out. The few staff on site were pleasant and helpful. The peace and quiet was relaxing, but being so empty at that time of year inevitably meant the hotel was lacking in ambiance - it would surely be very different in a busier season.

8/10 Good

Francesco

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very clean and comfortable but does not offer much by way of amenities. Breakfast was okay.

10/10 Excellent

Jack , Twickenham , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Perfection
My wife and I stayed there for ten days in late September . Virtually everything about the hotel was of a very high standard but the town of Moderno was disappointing . However, we used the ferry service every day to visit other locations on Lake Garda and the weather was superb .

10/10 Excellent

Mags, Stamford, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel next to the lake with lovely gar
Romm was comfortable. We were upgraded to a room at the top of the villa which had stunning views with windows on all 4 sides. It did make it a bit warm with all that glass but the air conditioning worked well! The staff were friendly and helpful. Good choice at breakfast and eating out on the terrace was very pleasant. We had dinner a couple of times and they had a set menu with 3 courses with 2 or 3 choices for 25 euros which we felt was good value.
Room view
The villa
The gardens

10/10 Excellent

Julie, Hampshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice hotel with private beach
We visited early September 16 and were welcomed on arrival and the hotel facilities were explained to us and then shown to our room. The hotel sunbeds were for all the clients to use however there was still the usual 'towel throwing in the early hours' and no one coming to use the bed until the afternoon which wherever you go is irritating. Our room was separate from the main hotel and the despite being very comfortable and very clean and with a view over the lake they were not sound proof and every night we were woken up by the kitchen staff clattering bins and bottles and the occupants next door snoring. On the other hand the air conditioning was great and very quite. The hotel is a 20 minute walk from the main town of Maderno and 35 minute walk from Gargano. I was a bit concerned we had chosen the wrong spot on the lake because it seemed isolated but as we travelled around the lake visiting different towns we realised we had the perfect spot, slightly out of town but close enough to walk in. We hired a car (despite reviews not to) the traffic was fine a few hold ups but nothing like the UK. Parking is an issue and expensive roughly 2 euros an hour. If you want to visit somewhere either get there early ie before 10:00 or after 15:00hrs. This is still cheaper than travelling by ferry, we travelled by ferry (fast ferry) to Sirmonie from Maderno and it cost 27 euros one way! That said the best views of the towns is to be had from the ferry especially Limonie which is beautiful

10/10 Excellent

Fi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, wonderful view of lake
We loved our first trip to the Italian lakes and the hotel was absolutelyperfect. The setting is wonderful, overlooking Lake Garda with a small private beach and generous gardens. It's a glamorous hotel, beautifully maintained.

10/10 Excellent

Alec, East Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good lakeside location
The Hotel faces the town on the other side of a bay. Approx 15 minutes walk into Moderna. There is a small private pebble beach on the edge of the lake right outside the Hotel. Very pleasant shady gardens, good food and relaxed ambience. There is a good ferry or boat hire service in Moderna, much better than trying to use the very busy roads to get around the lake.

10/10 Excellent

Steph, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We had a really lovely stay at this hotel. We never review anything but we felt we had to. There is ample parking for call guests including underground parking if need be. The reception staff are really really helpful and have full knowledge of the area and suggest things to do. There is a ferry in the town of Maderno which we didn't use but it's handy to have it so near. The walk into Maderno is 15 mins away and it's a lovely little town with plenty of great restaurants and little shops. The hotel offered a fantastic breakfast with everything you would want - pastries, eggs and bacon, fruits and cereals. The view of the lake from the terrace are fantastic. The little private beach is seconds away from the hotel and it is so pretty there. The rooms are a great size with plenty of storage, they are clean and have a great shower and bathroom facilities - including a hairdryer! Overall we can't wait to come and stay at this hotel again. 1.5 hours away from Verona airport.