Facility is kind of old, really needs some upgrades. Hotel staff are super helpful and nice, location is great too, next to a major shopping mall. Breakfast is good enough with fresh salad and fruit options.
It was a pleasant stay and staff was very kind and helpful. We arrived really early in the morning but checking in was smooth. Quite close to the train station and it was easy to catch a morning train.
Checked in smoothly n the environment is good. Surrounded with good placing for food n scenario. People are friendly. Check-in staff is helpful n provided information when asked.
The staff provided excellent service and made me feel at home. The hotel is located in the city center and is very convenient with shopping malls and restaurants around. The hotel breakfast was very rich. The only hope is that the hotel facilities need to be further updated!,
Staff was friendly and helpful to foreign traveler. I paid for a premium room for a week but they upgraded me to a corner suite. Very nice with lots of upscale features.
I stayed in a suite room at Holiday Inn Kunming and had a great experience. The room was spacious and very clean, with two bathrooms—one in the living room and one in the bedroom. There’s a dedicated workspace in the living area, which is perfect for business travelers. The bed was comfortable, and I appreciated having two types of pillows (soft and firm) to choose from. The shower had strong water pressure, making it very relaxing. The hotel is conveniently located near Spring City Mall, which makes shopping easy. If you’re looking for accommodation in Kunming city center, Holiday Inn Kunming should definitely be one of your top options.
Kiattiwut
เข้าพัก 1 คืน, ธันวาคม 2025
ตรวจสอบแล้ว
8/10 ดี
Ying
14 ต.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Services are great in this hotel but the hotel is kind of old so the bathroom smell is not good.
Exceeded my expectation, 5 star service. Front desk manager Kitty Zhang and her team member Evelyn Wang made my stay perfect. the complimentary suite upgrade, the diverse breakfast, comfort swimming pool. everything is perfect and up to IGH's highest standard. I will definitely go back again.
The night manager Teddy Tang was so helpful when I checked in late at night. He is friendly, courteous and very considerate. The manager in the morning Emily Lou is such a professional in hospitality. The entire staff worked as a team to make customers feel happy and comfortable. They are an asset to IHG. I will definitely recommend to my friends and colleagues .
The hotel was about a 15 minute walk from two different subway lines and the main shopping area of the city. Getting from the airport was simple with a subway line direct from the airport to the city center. The hotel was clean with an ample selection of foods at their breakfast buffet. They tried with service but if you don’t speak Chinese it’s hard.