View from the room Excellent food Good customer care staff
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มีนาคม 2019
การตอบกลับจาก Pierre P. วันที่ 9 เม.ย. 2019
Dear Guest,
Thank you very much for your marvelous review.
I am glad to hear that you had a great stay with us and enjoyed the stunning view as well as the warm hospitality provided by our Ladeisand Gentlemen. Indeed, our Ladies and Gentlemen pledge to provide the finest personal service and facilities for our guest who will always enjoy a warm, relaxed, yet refined ambience.
We hope to have the pleasure of welcoming you back next time.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
Dear Guest,
Thank you very much for your brilliant review.
We pledge to provide the finest personal experience and facilities to our guests who will always enjoy a warm, relaxed, yet refined ambiance.
We look forward to welcoming you back in the nearest future.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
Dear nananote,
Thank you very much for your fabulous review.
I am thrilled to hear that you were well taken care of by our Thai staff. It is our highest mission to always delight our valuable guests with the finest personal services in a warm, relaxed and refined ambience.
Our Ladies and Gentlemen look forward to welcoming you with another equally pleasant experience when you return.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
Dear Guest,
Thank you very much for your review.
I am delighted to hear that you enjoyed your stay with us. Our Ladies and Gentlemen are proud to provide the finest personal service and facilities to our guests.
We look forward to welcome you back soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
It’s always my top choice of hotel in Hong Kong.
Love this highest hotel in HK with great view.
The staff is exceptionally attentive and warm. I always get personalized service there.
The swimming pool is a must-visit item on my list.
Club lounge service is the best in HK when compared with other hotels in the same tier which I have visited.
การตอบกลับจาก Anas Bencheqroun วันที่ 18 ธ.ค. 2023
Dear PO Man Johnny,Thank you very much for your generous review. I am delighted to hear that you had an enjoyable stay with us at The Ritz-Carlton, Hong Kong. It is wonderful to know that the excellent service provided by our Ladies and Gentlemen contributed to your overall satisfaction. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
การตอบกลับจาก Anas Bencheqroun วันที่ 12 ธ.ค. 2023
Dear Zhenhao, Thank you very much for your kind review.It is my greatest pleasure to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again for another experience with us.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
การตอบกลับจาก Anas Bencheqroun วันที่ 12 ธ.ค. 2023
Dear DONGGEUN,Thank you very much for your generous review. I am delighted to hear that you had an enjoyable stay with us at The Ritz-Carlton, Hong Kong. It is wonderful to know that the excellent service provided by our Ladies and Gentlemen contributed to your overall satisfaction. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 ดีเลิศ
YUKI
9 ธ.ค. 2023
YUKI
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Anas Bencheqroun วันที่ 12 ธ.ค. 2023
Dear YUKI,Thank you very much for your kind review. I am very happy to hear that you had an incredible stay with us at The Ritz-Carlton, Hong Kong! Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to serving you again.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
การตอบกลับจาก Anas Bencheqroun วันที่ 12 ธ.ค. 2023
Dear Michael, Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again for another experience with us.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
การตอบกลับจาก Anas Bencheqroun วันที่ 12 ธ.ค. 2023
Dear Ida,Thank you very much for your kind review.It is an honor to learn that you had a fantastic experience at The Ritz-Carlton, Hong Kong. We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, our Ladies & Gentlemen always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. We look forward to welcoming you back for another stay with us. Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
การตอบกลับจาก Anas Bencheqroun วันที่ 12 ธ.ค. 2023
Dear guest, Thank you very much for your generous review.It is my great pleasure to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
10/10 ดีเลิศ
Irina
18 พ.ย. 2023
ชื่นชอบ: ความสะอาด
Irina
เข้าพัก 5 คืน, พฤศจิกายน 2023
การตอบกลับจาก Anas Bencheqroun วันที่ 20 พ.ย. 2023
Dear Irina,Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
Ritz Carlton is in a very convenient location for taking speed train from Hong Kong to China. Speed Rail station is attached to ICC building where Ritz Carlton s located.
Terrie
เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก Anas Bencheqroun วันที่ 14 พ.ย. 2023
Dear Terrie, Thank you very much for your generous review.It is our greatest pleasure to learn that you had an amazing stay at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
2/10 แย่มาก
Hui Chin
9 พ.ย. 2023
Hui Chin
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Anas Bencheqroun วันที่ 14 พ.ย. 2023
Dear Hui Chin, Thank you very much for your review.We are very sorry to learn that your visit was not 5-star worthy. Please be assured our Ladies and Gentlemen will continuously improve to deliver the highest standards of personal service and facilities to our esteemed guests. We hope to have the pleasure of welcoming you back soon to regain your trust in The Ritz-Carlton, Hong Kong.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
Dear Jose, Thank you very much for your excellent review. I am very happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to serving you again on your next trip to Hong Kong!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
การตอบกลับจาก Anas Bencheqroun วันที่ 30 ต.ค. 2023
Dear RAYMOND JIA HAO, Thank you very much for your generous review.It is my greatest pleasure to learn that you had a satisfying experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
การตอบกลับจาก Anas Bencheqroun วันที่ 24 ต.ค. 2023
Dear suyeol, Thank you very much for your kind review.I am very glad to learn that you had a wonderful experience at The Ritz-Carlton, Hong Kong. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
My wife and I had the best Hotel experience ever. We were overwhelmed with hospitality. Every employee maintained the same level of excellent customer service.
Darryl
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Anas Bencheqroun วันที่ 3 ต.ค. 2023
Dear Darryl, Thank you very much for your excellent review. I am so happy to hear that you and your wife had an amazing stay with us at The Ritz-Carlton, Hong Kong! We are so glad to know that you were treated with the warmest hospitality by our Ladies and Gentlemen. We greatly appreciate your feedback, as it inspires us to maintain our high standards of service and create extraordinary experiences for all of our guests. At The Ritz-Carlton, Hong Kong, we always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. We hope to have the pleasure of welcoming you back soon!Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
การตอบกลับจาก Anas Bencheqroun วันที่ 25 ก.ย. 2023
Dear JOÃO, Thank you very much for your generous review.It is my great pleasure to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Manager The Ritz-Carlton, Hong Kong
Dear guest, Thank you very much for your generous review.I am glad to learn that you had an amazing experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Anas Bencheqroun Acting General Hotel Manager The Ritz-Carlton, Hong Kong
8/10 ดี
Zhanjie
3 ส.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
整體可以
Zhanjie
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Pierre Perusset วันที่ 10 ส.ค. 2023
Dear Zhangjie, Thank you very much for your review.I am glad to learn that you had a satisfying experience at The Ritz-Carlton, Hong Kong. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable, and we strive to exceed your expectations on your next visit.We look forward to welcoming you back again soon.Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
Wunderschöner Aufenthalt - wurde sogar überrascht mit Geburtstagswünschen (chinesischer Geburtstag). Ein toller Aufenthalt, bester Service, grösste Zuvorkommenheit.
A truly wonderful hotel with the most attentive and considerate staff (a special shout out to Lincoln for the upgrade).
Views are breathtaking and the hotel is spotless.
The bar and restaurant is great plus ozone was excellent too.
This is truly a step beyond any hotel I’ve stayed in.
Highly recommended.