Amazing hotel with a beautiful view of Lake Kawaguchiko and Mt Fuji! Room was nice and clean. Onsen was clean and empty when we were there. Service is excellent . Our personal server for dinner and breakfast, Nakamura San was the best! Kawaii! Delicious meals. Overall a memorable experience!
Alfred
เข้าพัก 1 คืน, มิถุนายน 2023
4/10 แย่
Suki
เดินทางกับครอบครัว
27 มิ.ย. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The room was not my expected and not match with the photo in Expedia. The bathroom should be outdoor but my room is indoor. The room style is not the same and the Manager informed me that is the same square feet but not same style. It was so unexpected and disappointed.
Located in prime location. High food quality for both breakfast and dinner in a great environment. Onsen was well managed and offered a great view but bugs could be seen in outdoor onsen.
Nice ,big & comfortable room with great view of Mt Fuji. Excellent service from the staff that showed us to the room & the dining staff who served us. Dinner & breakfast were delicious. Great atmosphere in the hotel.
The location of the hotel and room gives you the amazing view of Mt. Fuji. The interior design of the hotel, room, lobby and unsen are all first class I have even seen. The staffs are very considerate and hospital. Overall it is the best hotel i have stayed.
Stunning view in my room, onsen and dining area. High standard service. Definitely a nice stay for my trip.
The dinner and breakfast are good, but can be better I think.
Convenient location, reachable by red line shuttle. But no convenient store nearby.
Generally, it’s a perfect experience and will recommend it to my friends.