This is my second stay with my family. It was better last time we visited (a year ago). Things looking the same and alittle more dated without any improvement on the facilities, for example the pool isn't as clean as it use to be. Breakfast doesn't have a much variety as before. Still the room is very bigs and over all environment is beautiful. Just hoping it would be alittle better
I had a very pleasant stay at Dheva Mantra. Loved the atmosphere, Rice Barge restaurant was great, awesome customer service from hotel staffs. The pool is beautiful and well-cleaned. I would totally come back next time visiting Kanchanaburi.
Dear Khun Nujjaporn,
Greetings from the Dheva Mantra Resort.
Thank you very much for taking the time to write to us and sharing with us your pleasant experience during your stay at the Dheva Mantra Resort. We are most delighted to learn that you were impressed with our services and facilities.
Your fine compliments are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further.
Hoping to welcome you again to our hotel in the near future, we remain,
Yours sincerely,
Thidarat Chansiri
General Manager
Dheva Mantra Resort
The room is quite big. There's more space than others.
F.
เข้าพัก 1 คืน, กรกฎาคม 2020
การตอบกลับจาก POO วันที่ 15 ก.ค. 2020
Dear Value Guest,
Greetings from the Away Kanchanaburi Dheva Mantra Resort & Spa.
Thank you very much to sharing your experience and rating 3 scores on our services and facilities.
Hope to welcome you back to our resort in the near future.
Yours sincerely,
Thidarat Chansiri
General Manager
Dear Value guest,
Greetings from the Away Kanchanaburi Dheva Mantra Resort & Spa.
Thank you very much for taking the time to write to us and sharing with us your pleasant experience during your stay with us.
Your fine compliments are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further.
Hoping to welcome you again to our hotel in the near future, we remain,
Yours sincerely,
Thidarat Chansiri
General Manager
10/10 ดีเลิศ
ผู้เข้าพักจริง
23 มี.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มีนาคม 2020
การตอบกลับจาก Poo วันที่ 10 ก.ค. 2021
Dear Values guests,
Greetings from the Dheva Mantra Resort.
Thank you very much for taking the time to write to us and sharing with us your pleasant experience during your stay at the Dheva Mantra Resort. We are most delighted to learn that you were impressed with our services and facilities.
Being in the service industry, we believe in providing our guests the highest and attention, and nothing makes us happier than a confirmation of our guest’s satisfaction.
Your fine compliments are highly appreciated and we shall certainly share them with our staff. In the meantime, we shall endeavor to maintain and improve our service further.
Hoping to welcome you again to our hotel in the near future, we remain,
Yours sincerely,
Thidarat Chansiri
General Manager
Dheva Mantra Resort
6/10 พอใช้
ผู้เข้าพักจริง
5 ม.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก Poo วันที่ 10 ก.ค. 2021
Dear Values guest,
Greetings from the Dheva Mantra Resort.
I would like to extend my personal thanks to you for taking the time to comment on our services during your recent stay with us.
I hope we may have the pleasure of welcoming you back to the Dheva Mantra Resort.
Yours sincerely,
Thidarat Chansiri
General Manager
Dear Values guest,
Greetings from the Away Kanchanaburi Dheva Mantra Resort & Spa.
Many thanks indeed for taking the time to write and express your satisfaction with our services. I shall take the greatest pleasure in passing on your kind words to our staff.
Hoping to welcome you again to our hotel in the near future, we remain.
Yours sincerely,
Thidarat Chansiri
General Manager
Dear Khun Anchalee,
We would like to extend you our thanks to you for taking the time to comment on our services during your recent stay with us. We are pleased to see your impressions were satisfactory in our service.
We hope, we may have the pleasure of welcoming you back at Away Kanchanaburi Dheva Mantra Resort & Spa.
Yours sincerely,
Thidarat Chansiri
General Manager
Dear Annonymous,
Thank you for your feed back on our standards of service. We were pleased to share your positive ratings of our standards of cleanliness and service staff to our team. Also for the point of mosquitoes that we are trying to improve or to looking for the solution to reduce of mosquitoes in the resort.
Thank you for choosing to stay with us. We are looking forward to welcome you again.
Yours sincerely,
Thidarat Chansiri
General Manager
Gteat hotel ,like a palace ,lovely and clean super restaurant on the river ,adternoon tea on the terrace was lovely ,great pool ,will definitely visit again ,
Very large traditional victorian hotel - takes you back in time. The pool was nice, and rabbit feeding was a good touch. Would be great to have some water activities by the river.
The hotel buildings and grounds beside the river are lovely, the huge downside for any prolonged stay, is only one restaurant, serving only Thai food. Strangely the same restaurant provides the room service menu with international cuisine. But this is not served in the restaurant. Also no evening lounge or hotel bar available. So at night you would just be sitting in the room with one English TV channel. The town centre is about 10min drive away.
schönes Hotel, eventuell das beste in Kanchanburi. Die Rezeption schien überfordert zu sein, uns ein ruhiges Zimmer zu geben. Erst das dritte Zimmer war einigermaßen ruhig. Frühstücksbüffett war nicht überwältigend.
Toller swimming pool. Spa Bereich nicht genutzt.
Excellent sejour hotel agreable un peu loin de tout mais tres bien belle chambre vue sur riviere tres bon spa
Lysie
เข้าพัก 3 คืน, พฤศจิกายน 2022
6/10 พอใช้
dean
เดินทางกับคู่รัก
11 พ.ย. 2022
Lovely room = junior suite overlooking the river kwai big size, only negatives I would raise are the fact it’s a resort in a tourist hotspot yet not 1 English speaking tv channel and what’s with the DVD players if you don’t have a stock of DVDS people don’t randomly travel with DVDS and when I asked reception they just did not understand me at all, and locks on the balcony doors of which I had 2 provide no security whatsoever as i locked my partner on both balconies and she pushed both doors open with ease so that needs to be addressed.
dean
8/10 ดี
Joachim, Neu Ulm
เดินทางกับคู่รัก
8 พ.ย. 2022
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Nice older 3,5* Hotel with huge rooms in colonial architecture. However management is unprofessional and understaffed.
Front desk lied to me several times "there is no Sauna in the Spa" - when I went to men's locker there was Sauna switched on read to be used. The Spa receptionist said it's 200 THB (regardless how many persons and how long). Front desk once again insisted in "there is no Sauna", then they said "it's broken" (but it was working 2mins before)...
With a little money lot could be improved but it seems there is no money? Rates around 70€/night a absolute maximum - more would be overcharged for a 30 year old hotel with such a renovation gap.
Note: on the busy weekends the "Mantra" might be missing when the masses from Bangkok are on the way to the closeby waterfalls. From Sunday to Thursday it might be very very quiet.
Note: without a car you are lost (10mins to downtown with restaurants and massage temples)
Breakfast limited western choice though good quality level.
Pool towels are missing in "quiet times"
in a nutshell: could be done better with some more professionality - international chain maybe?
One of the finer resorts I have stayed in Thailand. Love the architecture and gardens surrounding the resort. The pool and bicycles were a big hit with the family. I will be back for sure.....
The property condition of 12 years and going through Covid I’ve gotta say that is well maintained. I like the bathroom products which smell very good. Our room is on separated building which gave us privacy and nice river view. The pool is gigantic with beautiful sight. Hotel location is better with motorbike or car to travel around with.
PS. It’s not hotel fault but we heard loud EDM music from room balcony from a club or a night market near River Khwae Bridge, but luckily the room has nice sound proof.
Staff was excellent, went over and above.. super cool colonial hotel reminds u of 1950s asia. Front desk people on it. Was busy weekend for holiday and they found time...i will be back!!!