El personal es muy amable, hablan un poco de ingles, esta muy bien ubicado, el autobus del aeropuerto esta a una calle asi que es muy facil llegar,te dan tips y guia para quete puedas mover y revomiendan lugares, ademas su restaurant giratorio esta padrisimo, y las habitaciones son amplias y comodas.
AnaRosa
เข้าพัก 1 คืน, สิงหาคม 2019
การตอบกลับจาก Sherry วันที่ 14 ต.ค. 2020
Dear AnaRosa,
Thank you for staying in Sofitel Jinan Silver Plaza! We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests. Your comments will be shared within our team. We will continually provide professional and warm services to all our guests. Wish everything goes well for you, and welcome to Sofitel again.
Sincerely
Hotel Management Team
구관에서 1박 조식 포함으로 머물렀습니다. 구관은 다소 오래되긴 했지만, 정리되어 있었습니다. 조식은 매우 다양한 음식들을 맛 볼 수 있었습니다.
Injoon
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Sherry วันที่ 6 ก.ค. 2020
Dear Injoon, Thank you for staying in Sofitel Jinan Silver Plaza! We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests. Your comments will be shared within our team. We will continually provide professional and warm services to all our guests. Wish everything goes well for you, and welcome to Sofitel again. Sincerely Hotel Management Team
너무너무 편안하게 겨울 호캉스를 즐길 수 있도록 해준 Sofitel Hotel. 내부도 깨끗하고 편안하게 책을 읽을 수 있는 공간이 준비되어 있어 좋았습니다.
다음에 지난에 가면 또 이용할거에요.
HOE CHANG
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Sherry วันที่ 3 ม.ค. 2020
Dear CHANG, Thank you for staying in Sofitel Jinan Silver Plaza! We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests. Your comments will be shared within our team. We will continually provide professional and warm services to all our guests. Wish everything goes well for you, and welcome to Sofitel again. Sincerely Hotel Management Team
I stayed a total of 6 nights in this hotel. The lobby was impressive and big. My hotel room was like a mini apartment but the lighting and heating could be improved.
I slept well during my stay there but it was cold whenever I had to use the bathroom at night as the insulation was not great (however it was also extremely cold in Jinan).
I did not have breakfast in the hotel, preferring to trawl the local eateries but I did have one dinner at their Italian restaurant that was mediocre.
ผู้เข้าพักจริง
เข้าพัก 6 คืน, พฤศจิกายน 2019
การตอบกลับจาก Sherry วันที่ 26 ธ.ค. 2019
Dear guest, Thank you for staying with us and giving your valuable review. At Sofitel we are always measure guest satisfaction by service quality, we will certainly do our best to update the facility as soon as we can. Next time you visit us please let me know, I wish I would have the opportunity to look after your stay myself. Regards, Guest Experience Officer
Overall, it was great. They offered free breakfast at their business floor.
Only problem was we cannot adjust the room temperature which made it rather hot and slightly uncomfortable. Guess it was centralized.
KIN MAN MARK
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Sherry วันที่ 21 ธ.ค. 2019
Dear KIN MAN,
Thank you for staying with us and giving your valuable review. At Sofitel we are always measure guest satisfaction by service quality, we will certainly do our best to update the facility as soon as we can. Next time you visit us please let me know, I wish I would have the opportunity to look after your stay myself.
Regards,
Guest Experience Officer
Excelente servicio, amabilidad del personal un hotel muy cómodo, bien ubicado, a una calle sale el transporte para el aeropuerto, definitivamente me volveria a hospedar, tienen un restaurant giratorio
Aidee
เข้าพัก 1 คืน, สิงหาคม 2019
การตอบกลับจาก sherry วันที่ 11 ธ.ค. 2019
Dear Aidee,
Thank you for staying in Sofitel Jinan Silver Plaza!
We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests.
Your comments will be shared within our team. We will continually provide professional and warm services to all our guests.
Wish everything goes well for you, and welcome to Sofitel again.
Sincerely
Hotel Management Team
Close to the tourist must see areas. The springs and the lake
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก sherry วันที่ 11 ธ.ค. 2019
Dear guest,
Thank you for staying in Sofitel Jinan Silver Plaza!
We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests.
Your comments will be shared within our team. We will continually provide professional and warm services to all our guests.
Wish everything goes well for you, and welcome to Sofitel again.
Sincerely
Hotel Management Team
49층 회전 레스토랑에서 전망을 즐기며 조식을 먹을 수 있습니다. 12세 미만 어린이 조식이 무료입니다. 웰컴 드링크와 웰컴 과일이 제공됩니다. 표돌천, 천성광장 등이 도보로 이동 가능합니다. 지하에 슈퍼마켓이 있는 대형 쇼핑몰이 호텔과 연결되어 있고 길 건너에도 대형 쇼핑몰이 있습니다. 프론트에 영어대화가 가능합니다. 친절하게 응대해주었습니다. 생수가 넉넉하게 제공되었습니다.
수영장이 너무 깊어서 어린이가 이용하기에 어려움이 있습니다. 금연층 금연룸이었는데도 담배 냄새가 났습니다. 냉장고가 있었지만 이용할 수 없었습니다.
Choi
เข้าพัก 1 คืน, กันยายน 2019
การตอบกลับจาก Sherry วันที่ 10 ต.ค. 2019
Dear Choi,
Thank you for choosing Sofitel Jinan Silver Plaza, and taking time to fill in the survey.
We appreciate for your comments on room cleanness. However, it is noticed it was not 100% satisfaction during this stay. We are so sorry for it. Thank you again for your suggestion. Wish to see you again in Sofitel Jinan Silver Plaza.
Best regards.
Hotel Management Team
I came little early after a long flight and I was given a room Right away allowed an early check-in.
Vivian and Marian at the front desk were great to work with.
Also, food at the revolving restaurant was delicious.
Vijayaragavan
เข้าพัก 3 คืน, สิงหาคม 2019
การตอบกลับจาก Sherry วันที่ 12 ต.ค. 2019
Dear Vijayaragavan, Thank you for choosing Sofitel Jinan Silver Plaza. Sofitel Jinan has been in Jinan market for serving our guests, and wants to bring the magnifique staying experience in hotel. Hotel is located in city center, within a walking distance to a lot of sceneries. It’s very convenient to travelling and business guests. We wish you had a nice stay and beautiful trip in Jinan this time. Appreciate for your comments again, and wish to see you in hotel again. Best regards.
Overall, it was a great place to stay. The staff were very helpful and the location was also great to explore the city. The breakfast was great as we could have a nice meal while looking at the city at a rotating restaurant on the 49th floor. However, the last night we stayed was a bit unpleasant. We were at the non-smoking floor but someone was smoking so heavily and it came through the air conditioning. My friend had to wear a mask to avoid the smell and for a time we thought there was a fire... Please do not let any smoker stay at the non-smoking area.
Shin-chieh
เข้าพัก 2 คืน, สิงหาคม 2019
การตอบกลับจาก Sherry วันที่ 10 ต.ค. 2019
Dear Shin-chieh,
Thank you for staying in Sofitel Jinan Silver Plaza!
We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests.
Your comments will be shared within our team. We will continually provide professional and warm services to all our guests.
Wish everything goes well for you, and welcome to Sofitel again.
Sincerely
Hotel Management Team
Always stay at this property as families are close by and it’s very handy .. great location as well.. enjoyed our stay even it was for just a night
Simla
เข้าพัก 1 คืน, กรกฎาคม 2019
การตอบกลับจาก Sherry วันที่ 10 ต.ค. 2019
Dear Simla,
Thank you for staying in Sofitel Jinan Silver Plaza!
We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests.
Your comments will be shared within our team. We will continually provide professional and warm services to all our guests.
Wish everything goes well for you, and welcome to Sofitel again.
Sincerely
Hotel Management Team
Excellent location. Very nice and clean rooms. Decent breakfast as well.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มิถุนายน 2019
การตอบกลับจาก Sherry วันที่ 12 ต.ค. 2019
Dear Guest, Thank you for choosing Sofitel Jinan Silver Plaza. Sofitel Jinan has been in Jinan market for serving our guests, and wants to bring the magnifique staying experience in hotel. Hotel is located in city center, within a walking distance to a lot of sceneries. It’s very convenient to travelling and business guests. We wish you had a nice stay and beautiful trip in Jinan this time. Appreciate for your comments again, and wish to see you in hotel again. Best regards.
우선 다른 호텔에 비해 비교적 방이 넓어서 좋았습니다.
하나 아쉬웠던 점은 함께 동행한 일행들은 중국어를 못했는데,
체크인 당시 방 업그레이드 이 것을 알아듣지 못하고 ok 해버린 상황이였고
체크아웃했을 때 +197인민폐를 더 받게되어 당황했었습니다.
하지만 직원들의 친절하고 자세한 설명 덕분에 그렇게 많이 기분 상하지는 않았습니다.
대체적으로 저는 매우 만족하였습니다. 이번 출장의 숙박 장소를 잘 선택 한 거 같습니다!!
Dahee
เข้าพัก 2 คืน, มิถุนายน 2019
การตอบกลับจาก Sherry วันที่ 10 ต.ค. 2019
Dear Dahee,
Thank you for staying in Sofitel Jinan Silver Plaza!
We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests.
Your comments will be shared within our team. We will continually provide professional and warm services to all our guests.
Wish everything goes well for you, and welcome to Sofitel again.
Sincerely
Hotel Management Team
Dear Guest, Thank you for choosing Sofitel Jinan Silver Plaza. Sofitel Jinan has been in Jinan market for serving our guests, and wants to bring the magnifique staying experience in hotel. Hotel is located in city center, within a walking distance to a lot of sceneries. It’s very convenient to travelling and business guests. We wish you had a nice stay and beautiful trip in Jinan this time. Appreciate for your comments again, and wish to see you in hotel again. Best regards.
Dear Guest,
Thank you for staying in Sofitel Jinan Silver Plaza!
We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests.
Your comments will be shared within our team. We will continually provide professional and warm services to all our guests.
Wish everything goes well for you, and welcome to Sofitel again.
Sincerely
Hotel Management Team
Great service and helpful staff. Excellent breakfast buffet!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤษภาคม 2019
การตอบกลับจาก Sherry วันที่ 12 ต.ค. 2019
Dear Guest, Thank you for choosing Sofitel Jinan Silver Plaza. Sofitel Jinan has been in Jinan market for serving our guests, and wants to bring the magnifique staying experience in hotel. Hotel is located in city center, within a walking distance to a lot of sceneries. It’s very convenient to travelling and business guests. We wish you had a nice stay and beautiful trip in Jinan this time. Appreciate for your comments again, and wish to see you in hotel again. Best regards.
Convenience location to the lake, night food market, tiger spring and shopping mall just below the hotel floor. Nice hotel and good lobby bar.
Landon
เข้าพัก 1 คืน, มีนาคม 2019
การตอบกลับจาก Sherry วันที่ 12 ต.ค. 2019
Dear Landon, Thank you for choosing Sofitel Jinan Silver Plaza. Sofitel Jinan has been in Jinan market for serving our guests, and wants to bring the magnifique staying experience in hotel. Hotel is located in city center, within a walking distance to a lot of sceneries. It’s very convenient to travelling and business guests. We wish you had a nice stay and beautiful trip in Jinan this time. Appreciate for your comments again, and wish to see you in hotel again. Best regards.
Well located in the city center. Ample food and bars nearby. Will definitely stay here again
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มีนาคม 2019
การตอบกลับจาก Sherry วันที่ 12 ต.ค. 2019
Dear Guest, Thank you for choosing Sofitel Jinan Silver Plaza. Sofitel Jinan has been in Jinan market for serving our guests, and wants to bring the magnifique staying experience in hotel. Hotel is located in city center, within a walking distance to a lot of sceneries. It’s very convenient to travelling and business guests. We wish you had a nice stay and beautiful trip in Jinan this time. Appreciate for your comments again, and wish to see you in hotel again. Best regards.
Dear Guest, Thank you for staying with us and giving your valuable review. Sorry I couldn't write in Japanese, however I used online translator so I can understand your opinion. At Sofitel,we are always measure guest satisfaction by service quality, we will certainly do our best to update as soon as we can. Next time you visit us please let me know, I wish I would have the opportunity to look after your stay myself. Regards, Sherry Han Guest Experience Officer
Dear Yves, Thank you for staying with us and giving your valuable review. Sorry I couldn't write in korean, however I used online translator so I can understand your opinion. At Sofitel we are always measure guest satisfaction by service quality, we will certainly do our best to update the facility as soon as we can. Next time you visit us please let me know, I wish I would have the opportunity to look after your stay myself. Regards, Sherry, Guest Experience Officer