Dear Meka,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. We are happy that your stay was okay for a quick trip. It seems like we fell short of your expectations, and we would like to know what the areas where we can improve. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Ivans,I appreciate you sharing your feedback following your stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Tinker,Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Jacksonville - Southpoint. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the room you described. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Dear Jeremy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with noise disturbances, size of the bathroom and no free meals. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Lorinda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with the encounter you had with the front desk staff regarding your missing safe box. Your concerns are important to Red Roof and we’ll take your comments into consideration and shared with management to have your issue addressed and to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Nasaun,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with the odor of the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Keith,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint. We appreciate your 4/5 score following your stay. We also appreciate you advising other guest to be careful with their room keys. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Sheilah, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint. We appreciate your 5/5 score following your stay. However, at Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay should you have any issues while with us, please do not hesitate to let the front desk know. Thank you again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Mohammad,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Jacksonville - Southpoint appreciate your 5/5 score following your stay. It's great to read that you were pleased with the hospitality of our staff and the comfortability of your room, prompting your perfect rating. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Jeremy. The staff and I at the Red Roof Inn PLUS+ Jacksonville - Southpoint appreciate your 3/5 score following your stay. I am happy that our nice and friendly staff pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Hi William,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Jacksonville - Southpoint. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Our apologies for the inconvenience from the internet. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof Management Rediresponse Specialist

Dear Tally,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint. It's great to see that you enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Tina, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT regarding the very friendly staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Rodney, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. I do apologize the beds was not up to your standards. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Jason, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Kacey, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other concerns mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Jacquie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. You indicated your experience was less than ideal due to the old appearance of the hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Marty,Thank for your kind words regarding the excellent service you received here at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. At Red Roof, our sole purpose is providing the highest quality of service at the best value. I am happy we were able to achieve that with your visit. Please know you are a valued guest and we appreciate your business with us.We greatly appreciated your perfect scoring. I hope we get to provide you excellent service again.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Thank you for your perfect rating, Darlene. The staff at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Meredith, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Yadira, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Jacksonville - Southpoint. It is so rewarding to read that you enjoyed the convenience of our location. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that Red Roof value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Meagan,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Brian,Thank you for taking the time to write a review of your stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. I am happy you found our rooms to be adequate and was pleased with our convenient location and plentitude of close parking. However, you indicated that the odor in halls was not to your liking and the check in process was slow, resulting in your experience being hindered. This was truly disheartening, and we do sincerely apologize for the inconvenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediresponse Specialist

Hi Gabrielle,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint with us. It was so rewarding to see that we earned your 4/5 score with our excellent staff and clean rooms. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Radcliffe. The staff and I at the Red Roof Inn PLUS+ Jacksonville - Southpoint appreciate your 4/5 score following your stay. I am happy that you appreciated our good price and comfortable room. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hi Caprice,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint with us. It was so rewarding to see that we earned your 4/5 score with our accommodative staff that was easy to interact with. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Maegen. The staff and I at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT appreciate your 4/5 score. I am happy to hear that you were pleased with the amenities you mentioned and the appearance of your room. However, you indicated that the lengthy wait at check-in, the limited amount of toiletries, and the other issues highlighted dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Dear Douglas, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Jacksonville - Southpoint. It's great to read that you were pleased with our location, resulting in your 4/5 score. However, you mentioned that you were displeased with the amount of toiletries you received. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Laura,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Jacksonville - Southpoint and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Mandy, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room, prompting your 2/5 score. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Hello Emanuel, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint. We are sorry you did not have a 100% satisfactory experience during your last visit with us. You indicated you were unsatisfied with the lack of cleanliness and the possible noise disturbance, which resulted in your 2/5 score. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to our Red Roof management team attention for further review.Thank you for sharing your concerns, It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Leonard, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn PLUS+ Jacksonville - Southpoint. We are happy to hear that you enjoyed all aspects of your visit. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again at our Red Roof location.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Steven, Thank you for taking the time to tell us about your experience at our hotel Red Roof Inn PLUS+ Jacksonville - Southpoint. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 4/5 rating. The team and I are also happy to see that the value to price ratio met your expectations. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you for your rating, Maxine. The staff and I value you as our guest and appreciate your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Genesis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Jacksonville - Southpoint and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Ian, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT regarding the front desk staff and convenience. I do apologize for the foul odor you described. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Lorinda,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT regarding the professional and astounding customer service. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Keith,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,Red Roof Management

Thank you for your review, Jason. The staff at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT and I were disappointed when we saw your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hi Charissa,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint with us. It was so rewarding to see that we earned your 5/5 score with our excellent staff and that you loved almost everything about the property. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. As it pertains to the poor odor mentioned, your feedback may be taken into account.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Hi Anna,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint with us. It was so rewarding to see that we earned your 5/5 score with our convenient location and its close proximity to points of interest for your travels. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint, Xavier. I am sorry that your experience did not meet your expectations. You stated that the rude staff resulted in your 1/5 score. As it pertains to the charge mentioned, please note that it was the penalty for smoking in a non-smoking room. Should you wish to dispute this, please feel free to contact the property directly.Thank you once again for sharing with us. We wish you all the best in your future endeavors.With thanks,Red Roof Management

Thanks for sharing your feedback with us, Sandra. The team at our Red Roof Inn PLUS+ Jacksonville - Southpoint was saddened to see that we failed to provide you with a satisfactory stay. You stated that the staff was rude and the rooms smell old, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

Thank you for your rating, Daniel. The staff at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT and I value you as guest and cherish your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Brenda, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Crystal,Thank you for telling us about your recent visit to RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. I was happy to read that our nice and good budget hotel met your expectations. However, you indicated that the wall was thin. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Red Roof Management

Dear Gabrielle, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Jacksonville - Southpoint. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Stanley, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Jacksonville - Southpoint. We are delighted to hear that you had a wonderful experience during your stay with us. Our team takes great pride in providing exceptional service and ensuring that all our guests have a memorable stay. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. Our Red Roof team look forward to welcoming you back on your next visit.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Michelle. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Jacksonville - Southpoint. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and you loved your smooth check in and out process, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you for your rating, Aldina. The staff at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT and I value you as our guest and cherish your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist