The staff are very friendly but speak very little English. I don’t find that a problem as I don’t speak TIa and its their country. There is no getting away from it,the place is rundown. I have stayed in much nicer looking places than this one but never have I enjoyed my stay more than when I was at the Feel at Home Hotel. It’s a shame that I will probably never get to go back there. I loved this place so much. You would have to except the uninvited guests that appear from time to time. That’s just part of the character of this place.