This property was about the worst I have ever been to..
They did not have the room I book available Apoun arrival, they gave me two rooms with just a king bed. One of the rooms were uncleaned and had roaches in it. The next day they attempted to place me in the room that I book but it was not cleaned either. I informed them I would not stay in that. I had to place 5 people in a one bed room again. . In this room I find what look like rat holes in the walls. The room phone did not work either. I attempted to go to the front desk to get towels, I had to wait an hour for the front desk person to come back inside from smoking weed to be able to finally get them. I attempted to contact the hotel manager multiple times and would not answer or call me back.
My stay was 3 nights… my last day I return to my room to find it unclean. I had no clean towels n beds were not made. Trash had not been taken out… I had to ask for extra towels and extra blankets as the bag for the couch had only one pillow. I let the front desk know the day checked and he only thing the receptionist could stay was sorry.
The room was infested with roaches they were everywhere. I actually checked out early the next morning. It was mind blowing. I also have pictures.
Cc
เข้าพัก 1 คืน, มกราคม 2024
6/10 พอใช้
Margaret
เดินทางกับคู่รัก
7 ม.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The price was right for a king bed plus sofa and kitchenette. The breakfast was moderately plentiful, but the food was less than impressive. (There was a lady making omelets to order, but I did not try one.) The plastic cutlery was so flimsy that my fork broke on the scrambled eggs and my knife broke while spreading jelly. The showerhead was pretty old and gunked up; when my husband complained. they replaced it the same day with one that sprayed better but was definitely not new. Location is convenient to major roads, but very hard to get to (possibly the fault of Houston, not the hotel). This is a good place if you are on a budget and need space or if you need to work in your room.
Margaret
เข้าพัก 3 คืน, มกราคม 2024
8/10 ดี
Mathew, Allen
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
31 ธ.ค. 2023
ชื่นชอบ: ความสะอาด
Misleading communications - room key card didn’t worked at first attempt. Reason - wrong room number provided during check in.
Rooms are approx 10 year old. Noticed loose screws in door dead lock and maintenance team fixed it. Exhaust fan never worked.
I had a nice stay with my kids in the fully ensuite room with double beds, the staff were awesome and helpful. The breakfast and omelet made on the spot by preference was also great. Ill definitely be back.
Nice, clean, spacious room. Full (clean) kitchen, living area separated from bedroom, clean sheets and towels. Good breakfast choices, including omelet made to order. Close to I10, so a little noisy, but overall I would definitely stay here again.
Cathryn
เข้าพัก 1 คืน, ตุลาคม 2023
2/10 แย่มาก
LUISA FERNANDA
เดินทางเป็นกลุ่ม
2 ต.ค. 2023
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
no respetaron la reservacion me dieron una cama king size
LUISA FERNANDA
เข้าพัก 2 คืน, กันยายน 2023
8/10 ดี
Juan Alberto
เดินทางเพื่อธุรกิจ
30 ก.ย. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
False Advertisements
Initially, we were supposed to get a double bedroom room but instead they gave us a small room with two beds. When I talked to the front desk they said that they hadn’t rented out that room in 2 months and they weren’t taking reservations for that room. My problem is that I paid for that room on hotels.com and turns out that room wasn’t even available! False advertisement.
DO NOT GO HERE; IT IS OLD, SMELLY, NO SOAP AT EITHER SINK; NEVER BEEN RENOVATED; SPEND MORE TO GET MORE; DON’T BLAME ME IF YOU RISK IT. BACK AND FORTH TO FRONT DESK TO GET WORKING ACCESS CARD. IF YOU ARRIVE BEFORE CHECK-IN THEY DON’T KNOW WHICH ROOM IS READY
Gary
เข้าพัก 1 คืน, กันยายน 2023
10/10 ดีเลิศ
Lawrence
9 ก.ย. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Lawrence
เข้าพัก 1 คืน, กันยายน 2023
6/10 พอใช้
bernard
เดินทางกับครอบครัวและเด็กเล็ก
6 ก.ย. 2023
ชื่นชอบ: ความสะอาด
The maintenance isn't available when needed. We couldn't enter our unit 3 nights in a row because of a faulty door.
Not being able to obtain refund for cancellation of remaining days. It's very unsatisfying.
Arnold
เข้าพัก 3 คืน, กันยายน 2023
6/10 พอใช้
DION
เดินทางเพื่อธุรกิจ
31 ส.ค. 2023
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Shower was nasty and only half of it worked. Shower head was clogged up and when I checked in nobody at the desk. Lady outside hanging with a friend. No professional at all
DION
เข้าพัก 1 คืน, สิงหาคม 2023
8/10 ดี
Kim
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
24 ส.ค. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Customer service was excellent!
This property has so much potential. Needs room updates.
Dirty rooms and common areas. Second building is not connected to primary building. Parking lot is dirty, not well lit, and unsafe. Very disappointing.
I booked double bed room but they provided single bed room and they said it is over booked
Nanthalal T
เข้าพัก 4 คืน, มิถุนายน 2023
6/10 พอใช้
SAEED
เดินทางกับครอบครัว
5 ก.ค. 2023
ไม่ชื่นชอบ: ความสะอาด
SAEED
เข้าพัก 1 คืน, กรกฎาคม 2023
6/10 พอใช้
RBFCU
เดินทางกับครอบครัว
26 มิ.ย. 2023
Not recommended
The hallways were hot and smelled like marijuanna. The room looked like it was somewhat renovated but not finished. But the front desk staff was friendly enough.
I've stayed here a few times now. This recent trip I had no problems. Its an older hotel but for the price is just fine. I like having the little kitchen.
Shannon
เข้าพัก 9 คืน, พฤษภาคม 2023
2/10 แย่มาก
ผู้เข้าพักจริง
เดินทางกับครอบครัว
1 พ.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
CATFISH HOTEL
The pictures online look nice but in reality the hotel was a lie. I feel like I was catfished. I reserved and paid for 2 ngts but I stayed 1 ngt and then booked at the Embassy-Galleria for the next day. My room was in a diffrent building towards the back of the property. Parking was dark and felt unsafe. Does NOT have a restaurant, doesn't have a bar, couch looks dirty, towels were so old.
Todo estaba bien, menos la incomodidad ocasionada por otro huesped y fue reportado a recepción pero la molestia siempre ocurrió.
Alberto
เข้าพัก 5 คืน, เมษายน 2023
8/10 ดี
David
เดินทางกับครอบครัว
25 เม.ย. 2023
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Bon séjour. Le personnel au petit déjeuner très accueillant.
Par contre, il manquait certaines prestations : bar fermé, ordinateur en panne ce qui a posé problème pour enregistrer notre vol retour. L'ensemble est un peu vétuste et pas très propre.