Interior

Reviews of The Raya Surawong Bangkok

3.5 out of 5
The Raya Surawong Bangkok
24-30 Surawong Road, Siphraya, Bangrak, Bangkok, Bangkok

Reviews

8.2

Very good

Rating 10 - Excellent. 261 out of 746 reviews" "
Rating 8 - Good. 353 out of 746 reviews" "
Rating 6 - Okay. 88 out of 746 reviews" "
Rating 4 - Poor. 30 out of 746 reviews" "
Rating 2 - Terrible. 14 out of 746 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Johnnson

Liked: Cleanliness, staff & service, property conditions & facilities
overall satisfactory the only comment is the design of the bathtub, the edges does not have any outlet for the excess water to flow out, hence i think the room service attendance have to clear the water every time Good things to mention, big room, big toilet
Stayed 6 nights in Mar 2024

10/10 Excellent

Paul, Deerfield Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent a/c. Lots of room. Courteous staff. Great location.
Stayed 3 nights in Feb 2024

8/10 Good

Maddison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient for public transportation. Walkable BTS and MRT. Would stay again.

8/10 Good

PawanKumar

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property, neat, clean, comfirtable, last time too I stayed for 10 nights and this time 6 nights, it's good, location, staff all good but No tooth brush and paste, no shaving kit, no comb.
Stayed 6 nights in Dec 2023

8/10 Good

Zac

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good
Stayed 7 nights in Apr 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap hotel in Bangkok
It is located in City Center and convenience. Walking distance to many places. The rate is one of the cheapest in Bangkok
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Note on 15 Sep 2020
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared with the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours, Chumnankit R. General Manager Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared with the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Jean-Laurent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Note on 1 Apr 2020
ご滞在者の皆様 拝啓 この度はザ・ラヤホテルをご利用頂きまして、誠にありがとうございました。 またお客様からアンケートを確かに拝見させて頂きました。 このアンケートを参考に当ホテルにしかできない最上級のサービスを提供し、ご満足頂ける素敵なひとときをお届けできるよう、より一層のサービス向上に努めて参りますので、是非今後とも、ザ・ラヤホテルをご愛顧頂けますよう、何卒よろしくお願い申し上げます。 バンコクにお越しの際は、是非当ホテルにてお迎えできますことを楽しみに、お待ち致しております。 略儀ながら、書中をもちまして御礼申し上げます。 ありがとうございました。 敬具 Chumnankit R. ホテルマネージャー

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Note on 15 Mar 2020
ご滞在者の皆様 拝啓 この度はザ・ラヤホテルをご利用頂きまして、誠にありがとうございました。 またお客様からアンケートを確かに拝見させて頂きました。ホテルのご滞在にご満足いただける様すがお伺え、 大変嬉しく、またとても有り難いご感想を賜り、心より感謝申し上げます。 これからも最上級のサービスを提供し、ご満足頂ける素敵なひとときをお届けできるよう、より一層のサービス向上に努めて参りますので、是非今後とも、ザ・ラヤホテルをご愛顧頂けますよう、何卒よろしくお願い申し上げます。 バンコクにお越しの際は、是非当ホテルにてお迎えできますことを楽しみに、お待ち致しております。 略儀ながら、書中をもちまして御礼申し上げます。 ありがとうございました。 敬具 Chumnankit R. ホテルマネージャー

10/10 Excellent

KK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place! Near many bar!
Stayed 4 nights in Jan 2020
Response from Note on 31 Jan 2020
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared with the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious rooms. worth the price extra £€$..
Very nice hotel great location. Friendly staff. Was slightly disappointed that they didn’t have anyone on hand to help me with my bag though the doors etc. They did have last time I stoped here so perhaps this was just bad timing .. very big room. Nice bed . Great shower. Breakfast has a wide range off choices. Good location easy to get to BTS ..
Stayed 1 night in Jan 2020
Response from Note on 23 Jan 2020
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared with the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours, Chumnankit R. General Manager

4/10 Poor

melvin

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019
Response from Note on 6 Jan 2020
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time, and we regret to have learned that our service did not meet your expectation. Please accept our sincerest apology for any inconveniences our services may have caused you during your stay. Your suggestions and comments will be addressed and appropriate actions will be taken to prevent any occurrences in the future. Should you have any further comments, we will be grateful if you could share them with us. We thank you for your patronage and comments, and we hope that you will allow us to make amends and will give us the opportunity to be of service to you for your next visit. Sincerely yours, Chumnankit R. General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Quiet, room good. location good near MRT, aircon noisy, breakfast very poor, cold and limited choice.
Stayed 1 night in Oct 2019
Response from Note on 18 Oct 2019
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time, and we regret to have learned that our service did not meet your expectation. Please accept our sincerest apology for any inconveniences our services may have caused you during your stay. Your suggestions and comments will be addressed and appropriate actions will be taken to prevent any occurrences in the future. Should you have any further comments, we will be grateful if you could share them with us. We thank you for your patronage and comments, and we hope that you will allow us to make amends and will give us the opportunity to be of service to you for your next visit. Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Kyaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Note on 18 Oct 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay here
Great modern massive suite in the middle of Silom nightlife area. Second time staying here and it is my go to for this area.
Stayed 3 nights in Jul 2019
Response from Note on 12 Aug 2019
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared with the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Note on 14 Jun 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in May 2019
Response from Note on 14 Jun 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

6/10 Okay

Verified traveller

Stayed 1 night in May 2019
Response from NOTE on 12 May 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very friendly...look forward to returning in the near future
Stayed 2 nights in May 2019
Response from NOTE on 12 May 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

6/10 Okay

Kyaw

Liked: Cleanliness, staff & service
A clean hotel in a good location BUT small rooms!
The room is way smaller than what was mentioned on Hotels.com. It says 30-31 Sq meter as a "superior" room. In reality, it cannot be more than 250 Sq meter the most if I can be generous. My room is on the 5th floor. The view from my room is quite unpleasant and depressing. The hotel's renovation work made my plan for afternoon napping impossible. Strengths- its location, cleanliness of the room, friendly front desk staff and house keeping.
Stayed 5 nights in Apr 2019
Response from Chumnnankit R. on 2 May 2019
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time, and we regret to have learned that our service did not meet your expectation. Please accept our sincerest apology for any inconveniences our services may have caused you during your stay. Your suggestions and comments will be addressed and appropriate actions will be taken to prevent any occurrences in the future. Should you have any further comments, we will be grateful if you could share them with us. We thank you for your patronage and comments, and we hope that you will allow us to make amends and will give us the opportunity to be of service to you for your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from CHUMNANKIT R. on 23 Apr 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room with helpful friendly staff. Good location. To me, it is value for money.
Stayed 3 nights in Apr 2019
Response from CHUMNANKIT R. on 23 Apr 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
💦
Amazing! Happy songkran see you next year~
Stayed 4 nights in Apr 2019
Response from CHUMNANKIT R. on 23 Apr 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean. They have AC and it's real nice inside
Stayed 1 night in Apr 2019
Response from Chumnankit R. on 13 Apr 2019
Dear Valued Guest, Thank you for choosing Raya for your recent stay. Our staff always commit to delivering excellent services and hospitality to our valuable guests during their stays. Nevertheless, there are always rooms for improvement. And your valuable suggestions and comments are always valued and welcome. Event in the smallest of things, whatever that will make you happy during your stay with us, we would love to hear about it. And we do hope that we will have the honor of welcoming you to Raya again in the near future. Sincerely yours, Chumnankit R. General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good price and great location. Will stay here again.
Stayed 1 night in Apr 2019
Response from Chumnankit R. on 13 Apr 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean and good looking hotel, where we got value for money!
Stayed 1 night in Mar 2019
Response from Chumnankit R. on 30 Mar 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Silom; I was in walking distance of some of nightlife and shopping in Bangkok. The room was l spacious and recent renovations made the room feel modern. The only (small) critique would be the lack of proper room service and that the hallways are not airconned.
Stayed 1 night in Mar 2019
Response from Chumnankit R. on 30 Mar 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raves about The Raya
The perfect location, next to the Night Markets, excellent restaurants, the tram which is called the BTS. Lots happening in this area. Great price. The Raya is my first choice.
Stayed 1 night in Mar 2019
Response from Chumnankit R. General Manager on 12 Mar 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

10/10 Excellent

Jose, Las Vegas, Nv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property felt very new. The only issue was that there was no AC in the hall ways but besides that the staff was great and the rooms were big and spacious
Stayed 3 nights in Mar 2019
Response from Chumnankit R. General Manager on 12 Mar 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Chumnankit R. on 13 Apr 2019
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R. General Manager

8/10 Good

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Chumnankit R. on 13 Feb 2019
Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Chumnankit R. on 20 Jan 2019
ご滞在者の皆様 拝啓 この度はザ・ラヤホテルをご利用頂きまして、誠にありがとうございました。 またお客様からアンケートを確かに拝見させて頂きました。 このアンケートを参考に当ホテルにしかできない最上級のサービスを提供し、ご満足頂ける素敵なひとときをお届けできるよう、より一層のサービス向上に努めて参りますので、是非今後とも、ザ・ラヤホテルをご愛顧頂けますよう、何卒よろしくお願い申し上げます。 バンコクにお越しの際は、是非当ホテルにてお迎えできますことを楽しみに、お待ち致しております。 略儀ながら、書中をもちまして御礼申し上げます。 ありがとうございました。

8/10 Good

Chun Yu

Liked: Cleanliness, staff & service
The hotel was under renovation and it is quite noisy during day time otherwise it’s all good. Helpful staff . Excellent location to train station
Stayed 4 nights in Oct 2018
Response from Chumnankit R. on 31 Oct 2018
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time, and we regret to have learned that our service did not meet your expectation. Please accept our sincerest apology for any inconveniences our services may have caused you during your stay .Now our renovate are finish. Your suggestions and comments will be addressed and appropriate actions will be taken to prevent any occurrences in the future. Should you have any further comments, we will be grateful if you could share them with us. We thank you for your patronage and comments, and we hope that you will allow us to make amends and will give us the opportunity to be of service to you for your next visit.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Chumnankit R. on 4 Oct 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Chumnankit R. on 21 Sep 2018
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared to the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours,

10/10 Excellent

Sterling, Baton Rouge, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with nice big rooms. Hotel is close to the sky train and night market.
Stayed 2 nights in Sep 2018
Response from Chumnankit R. on 21 Sep 2018
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared to the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Chumnankit R. on 11 Aug 2018
ご滞在者の皆様 拝啓 この度はザ・ラヤホテルをご利用頂きまして、誠にありがとうございました。 またお客様からアンケートを確かに拝見させて頂きました。 このアンケートを参考に当ホテルにしかできない最上級のサービスを提供し、ご満足頂ける素敵なひとときをお届けできるよう、より一層のサービス向上に努めて参りますので、是非今後とも、ザ・ラヤホテルをご愛顧頂けますよう、何卒よろしくお願い申し上げます。 バンコクにお越しの際は、是非当ホテルにてお迎えできますことを楽しみに、お待ち致しております。 略儀ながら、書中をもちまして御礼申し上げます。 ありがとうございました。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Chumnankit R. on 25 Jul 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

6/10 Okay

Andy, Toronto

Liked: Cleanliness
you get what you paid
An eco inn in the Silom area, the room is small and outdated. the location is good for someone like to cruise Silom's night life. A good choice for one night stay. The reception is on the 5th floor, it is kind of awkward.
Stayed 1 night in May 2018
Response from Chumnankit R. on 30 May 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good quality room, friendly staff!
So before booking - I read up on this hotel - as I always do - and there were lots of great reviews and lots of critical reviews. I've learnt to take reviews with a pinch of salt! As some from the West expect luxury accommodation when in Asia, and realistically that's not the case. I'd selected the 'Deluxe with bathtub' option - as I quite like a bath to relax after a long day walking the streets. The hotel was easy to locate - very visible from the street (not all are!) and a short walk from one of two MRT stations. (You can take the train from the airport - change lines half way - and be here very quickly and cheaply). The reception was on the 5th floor - so up in the lift I went - and was greeted by a friendly receptionist (although they couldn't initially find my booking - they did after a little hunting). My room was on the third floor - and I have to say the space given was more than ample (see the photos below) there was room for another double bed! everything worked, and was in good order - with two minor issues, but nothing that worried me too much. Firstly, the safe wasn't bolted down (as they should be) so technically if the room had been broken into, the thief could have walked out with the safe. Secondly, the bath was great, but the shower, although pressure and temperature were great, didn't quite suit the bathtub - so on using it, the bathroom floor would flood, even though there was a shower screen/curtain - but the bathroom floor included a drain - so was ok!
Response from Chumnankit R. on 9 May 2018
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared to the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly Japanese restaurant near the hotel. Of course open air stalls and night market is just nearby. However the hotel was a very pleasant one to stay.
Stayed 3 nights in Apr 2018
Response from Chumnankit R. on 24 Apr 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

8/10 Good

Jeff, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
nice location near bts shopping malls within 2-3Km away.
Stayed 2 nights in Apr 2018
Response from Chumnankit R. on 24 Apr 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed for one night before flying out and it was a lovely place to stay..staff were friendly and room was massive, clean, and quiet. Will definitely stay here again.
Stayed 1 night in Mar 2018
Response from Chumnankit R. on 11 Apr 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Excellent Value
Really enjoyed staying at this property. Large comfortable room, friendly staff, great location and breakfast was adequate. Would return as much better value than most other properties I have stayed at in the vicinity of Silom
Response from Chumnankit R. on 11 Apr 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Depressing
The hotel was very ok. It was clean which is the best thing I can say about it. The area really isn't a place you want to spend much time, smoking is allowed apparently so the rooms reeked of stale cigarettes. There is no natural light as the windows are covered from a metal facade in front. I found it to be a rather depressing place although the service staff were very nice.
Stayed 1 night in Mar 2018
Response from Chumnankit R. on 28 Mar 2018
Dear Valued Guest, Thank you for choosing Raya for your recent stay. Our staff always commit to delivering excellent services and hospitality to our valuable guests during their stays. Nevertheless, there are always rooms for improvement. And your valuable suggestions and comments are always valued and welcome. Event in the smallest of things, whatever that will make you happy during your stay with us, we would love to hear about it. And we do hope that we will have the honor of welcoming you to Raya again in the near future. Sincerely yours,

10/10 Excellent

Rhys, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall this was the best hotel we stayed at in Thailand in terms of location and amenities, room was a really good size with a huge bed and massive shower and to be walking distance to the night markets and big shopping centers was a huge plus. A 5 min walk to the metro was also handy.
Stayed 2 nights in Feb 2018
Response from Chumnankit R. on 24 Feb 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R.

10/10 Excellent

Sterling, Baton Rouge, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Patpong
This was my third time staying at the hotel. Rooms are nice size, modern and clean. Close to the sky train and night market.
Stayed 3 nights in Jan 2018
Response from Chumnankit R. on 29 Jan 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours,

8/10 Good

Chieh, Malaysia

Liked: Cleanliness, staff & service, room comfort
near town city, it is convenience to go anywhere.
It is very confidence location, clean hotel. It is worth to pay for it.
Stayed 4 nights in Dec 2017
Response from Chumnankit R. on 6 Jan 2018
Dear Valued Guest, It was a pleasure welcoming you to Raya recently. Thank you for your kind comments on our services and hospitality. We truly appreciate your time and are happy to have learned that you are satisfied with our services. Your note will be shared to the team as a token of appreciation from our valuable guest. Your kind words will make the day and bring pride and joy to our staff who always strive to provide quality services to our customers. We hope that you will honor us with your visit again in the near future, and we look forward to welcoming you to Raya! Sincerely yours, Chumnankit.r

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from Chumnankit R. on 6 Jan 2018
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit R.

10/10 Excellent

M., Washington DC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, Will stay again.
Great location close to many attractions. Only two small downsides are still some construction noise but only minimal Daytime noise. Other downside is the free WiFi is slow and connection is intermittently a problem. Room was very comfortable, great staff and a very good Central location, close to many fun things in Bangkok and good proximity to public transportation.
Stayed 13 nights in Dec 2017
Response from Chumnankit R. on 19 Dec 2017
Dear Valued Guest, Thank you very much for your feedback. It is with honor and pleasure that we could be of service to you. We sincerely hope that you are satisfied with the services provided to you and that you will honor us with your visit again in the near future. Your suggestions and comments are highly valuable to us; therefore, we will be utterly grateful if you would share your thoughts with us on how we can improve. We look forward to welcoming you again! Sincerely yours, Chumnankit