We were disappointed to arrive and find the front of the building was covered with scaffolding and extensive building works are in progress.This would lead to sometimes loud noise . We found the room extremely small , we found mould on the curtains ( have a photo ) the bathroom was very small and shower door was only opened to the point that we could barely fit through .
There was water leaking through the window , ( have photo ) .although they had gluten free bread at the breakfast, the staff had no seperate toaster to use , inviting me to use the common use toaster , explaining it was clean . Despite the sign in the breakfast room ,asking people to declare any allergens or food intolerance , there appeared to be a failure to have a full understanding of what contamination of food means to someone who has an allergy. The lobby looked clean and fresh ,but after that the corridors were appearing very grubby with carpet that appeared to be very old and pieces of timber coming of the walls , exposing chip board . The area it is in , is great and very close to Hyde park and local shops , to walk . While it was a great area and going through renovation, I would check first before booking to ensure that renovation completed. It may be suitable for some and I would consider staying again for a one night only stay , but for extended visits, I would find it too claustrophobic.