Good hotel. Private beach. nice staff
room is OK. not so good cause the balcony not clean.
JK
เข้าพัก 1 คืน, เมษายน 2018
การตอบกลับจาก Vera N. วันที่ 23 พ.ค. 2018
Dear JK,
It was a pleasure to have you with us over the holidays. Thank you so much for choosing to spend this special time with us at Pattaya Modus Beachfront Resort, and for a positive review. We have highlighted the comments you have raised and have taken note. We will share your constructive feedback with the teams concerned so that we could further improve our services.
We will look forward to your return to Pattaya Modus beachfront resort hopefully very soon.
Kind regards,
Vera N.
Assistant Front Office Manager
Dear Nusara,
It was a pleasure to have you with us over the holidays. Thank you so much for choosing to spend this special time with us at Pattaya Modus Beachfront Resort, and for your review. We have highlighted the comments you have raised and have taken note. We will share your constructive feedback with the teams concerned so that we could further improve our services.
We will look forward to your return to Pattaya Modus beachfront resort.
Kind regards,
Vera N.
Assistant Front Office Manager
Dear Eakkapat,
It was a pleasure to have you with us over the holidays. Thank you so much for choosing to spend this special time with us at Pattaya Modus Beachfront Resort, and for a positive review. We have highlighted the comments you have raised and have taken note. We will share your constructive feedback with the teams concerned so that we could further improve our services.
We will look forward to your return to Pattaya Modus beachfront resort hopefully very soon.
Kind regards,
Vera N.
Assistant Front Office Manager
Dear Guest!
We very much appreciate your comments regarding your stay at the Novotel Pattaya Modus Beachfront Resort.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Valentina
Guest Experience Officer
Dear Guest!
We very much appreciate your comments regarding your stay at the Novotel Pattaya Modus Beachfront Resort.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Valentina
Guest Experience Officer
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Pattaya Modus Beachfront Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely, Valentina
Guest Experience Officer
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Pattaya Modus Beachfront Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valentina Guest Experience Officer
Dear Guest!
Thank you for sharing your feedback regarding your recent stay.
We are truly pleased to know that you found our hotel suitable for family vacation.
We thank you again for your patronage and we look forward to welcome you back in the future.
Kind Regards,
Valentina
Guest Experience Officer
การตอบกลับจาก Novotel Pattaya Modus Beachfron Resort วันที่ 14 มี.ค. 2017
Dear Guest!
Thank you very much for sharing your review with us regarding your stay at our hotel.
It is a pleasure to know that you enjoyed the room and our hotel service in general.
Your feedback is being shared to the team, which helps to support and encourage the entire team.
Thank you once again for your time and I am looking forward to your next visit.
Best Regards,
Valentina
Guest Experience Officer
Everything is good ,, we've been staying here many times .. But we can realize that too many tour groups staying here so rooms become damages ... but overall is still good.. will come back again ...
was expecting a lot from Modus. Unfortunately, not really feel impressive on the hotel. May be i over expected that hotel room should be better comparing to what we pay.
Staff were great with all helpful hands. Location is not bad