The overall feeling is that they control the island (diving, shops, bars, supermarket etc..) and they just don't care about you anymore since they don't need you.
The manager has a grampy face and even when I came to recommend on a diving instructor that we dove with, she didn't care.
This is also the FIRST PLACE IN THE WORLD I got refused to know where I'm going to dive. No one was willing to tell me where it's planned to go, and what happened is that they toke us to a place that only after 18m you can see something, and I can dive only up to 18m!!! In the reception they told us "on the boat they decide, talk to them", on the boat they said "the reception decides don't blame us talk to them". Very bad experience!
The diving instructors are great, but they are contractors and not related to the hotel.
Last thing, I made sure 3 months ahead that the room is NOT uphill (since I read reviews), and I booked the garden view for that. Upon arrival it seems that on the bottom there is only 2 beds and not single bed. EVEN THAT I CHECKED BEFORE!
We spent the entire time climbing the hill to our room.