Exterior

Reviews of Shin Osaka Sunny Stone Hotel

3 out of 5
Shin Osaka Sunny Stone Hotel
4-12-2 Nishinakajima, Yodogawa-ku, Osaka, Osaka-fu

Reviews

8.2

Very good

Rating 10 - Excellent. 309 out of 1005 reviews" "
Rating 8 - Good. 507 out of 1005 reviews" "
Rating 6 - Okay. 143 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 9 out of 1005 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessie

Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was unbelievably stiff and uncomfortable
Stayed 2 nights in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15-20 min walk to shin-osaka. 6min walk to metro. 24 hour grocery store 3min. Quiet and cozy single rooms
Stayed 3 nights in Nov 2023

8/10 Good

MON MON KO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s really is a convenient place to stay if you are planning a budget trip to Osaka, Kyoto, Kobe and USJ. It’s located at two Stations away from Osaka-Umeda Station.
Stayed 3 nights in Jul 2023
Response from G.MANEGER on 22 Jul 2023
Thank you very much for your stay at the New Osaka Sunny Stone Hotel.It is a very convenient location near the hotel, JR, Hankyu, and Metro 3lines.It's a very good place to visit and move.We look forward to seeing you again.

8/10 Good

jungdae

Stayed 6 nights in Jun 2023
Response from G.MANEGER on 16 Jun 2023
この度は新大阪サニーストンホテルにご宿泊頂き誠にありがとうございました。概ねご満足のご様子スタッフも大変喜ばしく思います。ぜひまたのご利用を一同心よりお待ち申し上げております。

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to subway station. Good value for money. Clean and comfortable. Felt safe as a solo female traveller
Stayed 4 nights in Apr 2023
Response from G.MANEGER on 29 May 2023
Thank you very much for staying at Shin-Osaka Sunny Stone Hotel.All the staff are very happy to receive a high evaluation.We look forward to seeing you again when you come to Osaka.

10/10 Excellent

Christine Malabanan, Temecula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, convenient walking distance to metro, Family Mart and 7-11. Great amenities. Mini fridge and electric kettle appreciated. I would book hotel again.
Stayed 12 nights in Apr 2023
Response from G.MANEGER on 22 May 2023
Thank you very much for staying at Shin-Osaka Sunny Stone Hotel.We are very happy that you had a comfortable stay.We look forward to seeing you again next time,Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from G.MANEGER on 9 Apr 2023
この度は新大阪サニーストンホテルにご宿泊頂き誠にありがとうございました。高い評価を頂戴しましてスタッフも大変喜ばしく今後の励みとなります。これからも一層のサービスに努めてまいりますのでぜひまたのご利用を一同心よりお待ち申し上げております。

6/10 Okay

Grace

Liked: Cleanliness, amenities
The outside of this property is in good condition but inside is a bit tired look.
Stayed 2 nights in Mar 2023
Response from G.MANEGER on 9 Apr 2023
Thank you for staying at Shin-Osaka Sunny Stone Hotel.We are sorry that we were not able to meet your satisfaction.Although it has been built for many years, we are working to make it a comfortable stay by renewing it from time to time.We will continue to update it from time to time, so please use it when you come to Osaka again.

6/10 Okay

Kwai Ching Florence

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable smell
The room is so stinky and lots of cigarette smell. The room is also very small and old.
Stayed 1 night in Mar 2023
Response from G.MANEGER on 9 Apr 2023
この度は新大阪サニーストンホテルにご宿泊頂き誠にありがとうございました。これからもより一層のサービスにスタッフ一丸となって努めてまいりますのでぜひまたのご利用を心よりお待ち申し上げております。

8/10 Good

Yeung

Stayed 4 nights in Feb 2023
Response from G.MANEGER on 20 Mar 2023
Thank you for your high evaluation.We look forward to seeing you again.Best regards

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from G.MANEGER on 9 Jan 2023
Thank you very much for the best evaluation. We look forward to seeing all the staff when I come to Osaka again.Best regards

8/10 Good

Jaymie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and great service.
Response from G.MANEGER on 9 Jan 2023
Thank you for staying here.How was your trip to Japan?We are very pleased to know that you have been satisfied.Please make a reservation when you come to Osaka again.Best regards

8/10 Good

Verified traveller

Liked: Cleanliness
The building is slightly outdated. No Ac in winter, no heat in summer. It’s not possible to adjust the room temp to whatever you’d like. Staff was friendly and helpful but struggled with English. On my floor there was a smoking side hallway and and non-smoking. Smoke could still be smelled in the non-smoking hallway although not the actual room. Shower drain didn’t evacuate water fast enough during the shower so there was constantly about 4 inches of water in the tub while showering.
Stayed 1 night in Jan 2020
Response from G.MANEGER on 1 Feb 2020
Thank you for staying at Shin Osaka Sunny Stone Hotel. We apologize for any inconvenience caused by air conditioning, but we are currently undergoing renewal work, and all work will be completed this month. Separated smoke is set for each floor. However, only double rooms are separated on the same floor for construction reasons. Thank you for your understanding and cooperation. Sorry for the inconvenience regarding drainage. If you find any problems, please contact the reception immediately.We will do as much as we can. Thank you for many opinions.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from G.MANEGER on 27 Jun 2019
この度は新大阪サニーストンホテルにご宿泊頂き誠にありがとうございました。 概ねご満足の評価を拝見しまして一同とても喜ばしく思います。 これからも更にサービス向上を計って参りますのでぜひまたのご利用をお待ち申し上げております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from G.M INAHO ISHII on 14 Jun 2019
この度は新大阪サニーストンホテルにご宿泊頂き誠にありがとうございました。 高い評価を頂戴しまして大変嬉しく思います。 これからもより良いご滞在を提供できますよう励んで参ります。 ぜひまたのご利用を一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean the room everyday. Receptionist very nice.
Stayed 7 nights in Apr 2019
Response from G.M INAHO ISHII on 12 Jun 2019
Thank you very much for staying at Shin-Osaka Sunny Stone Hotel. We are very happy to receive your high rating. We look forward to seeing you again in Japan. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for a solo trip across the Kansai region. Room is neat and clean, area is quiet at night and always woke up well-rested. Staff were great and very helpful! Location is awesome, Right in the middle of Shin-Osaka Station (10 minute walk, For Shinkansen/JR Lines), Nishinakajima-Minamigata station (3 minute walk, Midosuji line, Straight to Namba Station) and Minamikata station (3 minute walk, Hankyu Kyoto Line). Recommended and will definitely be returning the next time I visit Osaka. Thank you!
Stayed 4 nights in Apr 2019
Response from G.M INAHO ISHII on 12 Jun 2019
Thank you very much for staying at Shin-Osaka Sunny Stone Hotel. I am very happy to be satisfied with your stay in Japan. We look forward to seeing you again in Osaka.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from G.M INAHO ISHII on 14 Jun 2019
この度は新大阪サニーストンホテルにご宿泊頂き誠にありがとうございました。高い評価を頂きスタッフ一同大変光栄に思います。これを励みとして今後もより一層のサービスに努めて参ります。次回のご利用心よりお待ち申し上げております。

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 2 nights in Dec 2018
Response from G.MANEGER on 11 Jan 2019
Happy New Year! Thank you for staying at our hotel. Also we received 5star and we are very happy. I look forward to seeing you again someday Best regards

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good value
Good hotel for the price I paid. Close to Shin-Ōsaka station and metro. Recommend it for cheap stays
Stayed 1 night in Dec 2018
Response from G・MANEGER on 24 Dec 2018
Thank you very much for using Shin-Osaka Sunny Stone Hotel this time. The staff is making efforts as a low price and good service hotel. It is also near the station and it is very popular for businessmen. It is a very accessible place for sightseeing as well as JR・Hankyu · Metro so please use it by all means. Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel close to Midosuji Subway Station With lots of convenience store for Suchi, Nigiri and Sandwifches
Stayed 4 nights in Dec 2018
Response from G.MANEGER on 12 Dec 2018
Thank you very much for your staying at Shin - Osaka Sunny Stone Hotel.We all is very pleased that we got a high rating.We are waiting for your reservation when you come back to Osaka again.Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from G.MANEGER on 7 Nov 2018
この度は新大阪サニーストンホテルにご宿泊頂きまして誠にありがとうございました。 高評価を頂きスタッフ一同大変喜ばしく思います。 これからもお客様に快適にお過ごしいただけるサービス向上に努めて参りますのでぜひ次回のご利用もお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a single room perfect for my weekend trip in Osaka. There were 2 convienece stores from the metro station to the hotel and another right around the corner. There were two metrk lines nearby- both about 5-10 minute walk. The room was clean. The bed was firm. There was a water pitcher filled with ice and water. The ice was still there when I left two days later- really good pitcher. The bathroom has shampoo, conditioner, body wash, a toothbrush, a small tube of toothpaste (about an inch or 3 cm long), a comb, and a shaver. There was also a hairdryer. I visited in mid October. The room had a humidifer. But I did not use it. The temperature was 65-70F (18-21C) outside. The control for the AC is on the headboard of the bed.
Stayed 2 nights in Oct 2018
Response from G.MANEGER on 5 Nov 2018
Have you enjoyed your trip in Japan? Thank you very much for choosing Shin - Osaka Sunny Stone Hotel for your stay in Osaka. It seems that you stayed comfortably and we are very happy.The water pitcher service with ice is very popular with every guesuts. We are looking forward to seeing you when you come to Japan and Osaka again. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the station and convenient. Pleasant stay at the hotel overall.
Stayed 10 nights in Sep 2018
Response from G.MANEGER on 1 Nov 2018
Thank you very much for staying at Shin - Osaka Sunny Stone Hotel this time.It seems that you have been comfortable and we are very happy. We are looking forward to your continued use of the staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location For Travel Around Kansai Area
This was my third time choosing Shin Osaka Sunny Stone Hotel and I would strongly recommend to anyone who is travelling to Japan and will be visiting locations in Kansai area or other parts of Japan. You will be less than 5 minutes walk from the Midosuji subway line (covering all the major spots in Osaka) and only one stop from Shin Osaka station (where you will have to go through to access Tokyo, Hiroshima, Miyajima, Kyoto, Himeji etc). It is the perfect location for anyone looking to travel in Japan while using Osaka as a "base". The hotel staff are very friendly and helpful and the facilitates and price are great for people looking to get out and about to do a lot of sightseeing and then get a good sleep in before doing the same again the next day. Lots of good places to grab a quick bite or a drink nearby. At least 4 convenience stores within 2 minutes of the hotel. Also close to Minamikata Hankyu station if you are looking for a convenient and cheaper way to get to Kyoto.
Stayed 14 nights in Aug 2018
Response from G.MANEGER on 1 Nov 2018
Thank you very much for staying at Shin - Osaka Sunny Stone Hotel this time. It is convenient for JR, subway, Hankyu and 3 routes.I am very pleased that the staff praised me.It is difficult to improve the size of the room and the size of the bed.However, I will further improve the service of the staff.We look forward to your continued use.

8/10 Good

Joseph, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical Japanese room, not so spacious but comfy. Very near walk to the Nishinakajima station with a lot of eateries and drinking establishments near. I enjoyed my stay at this hotel and will probably use it again.
Stayed 3 nights in Jun 2018
Response from Grand Maneger on 1 Aug 2018
Dear Joseph Thank you very much for staying at Shin - Osaka Sunny Stone Hotel.I think that you can stay in conveniently many restaurants and convenience stores near the hotel.It is very good location near from station.It seems that you are satisfied and we are very happy.I am looking forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and convenient to both the Main JR station and the subway
Stayed 6 nights in May 2018
Response from G.M. ISHII on 30 May 2018
Thanks for staying with us. It is very good hotel which is located very close from station. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a good hotel at a convenient location.
My overall experience with this hotel was good because of the price and location. However, my room, 701, is not a room I would recommend staying in. It is located next to the cleaning crew's closet and the noise from them is continuous. The walls are thin, so you can clearly hear what goes on in the hallway.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short distance to subway to get to Shin-Osaka station (or into Osaka) Friendly staff
Stayed 6 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for travel around Kansai
This hotel is perfect if you are intending to travel from Osaka to Kyoto, Hiroshima, Tokyo etc due to the very close proximity to Nishinakajima-minamigata station and Shin Osaka station. The room has more than enough space and the facilities at the hotel are great too. I would absolutely recommend this hotel for anyone intending to visit many placed in Japan using Osaka as a "base".
Stayed 13 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
1 night stay in Osaka
Everything about this hotel is fine except that it is not close to the CBD. If you require a hotel in this area then this would be ok. The bed did feel a bit worn out but it's not an expensive place to stay.
Stayed 1 night in Jul 2017

6/10 Okay

Leon

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2017

8/10 Good

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and cute place
Nice place to stay in general. I like there Japanese style breakfast in particular. Friendly staff and easy access to subway,
Stayed 1 night in Jun 2017

8/10 Good

Tanawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nikki D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
A compact place to stay, suitable for travellers who spend their days roaming Japan. Staff were great, very clean. Make sure you put all of the details into maps so you don't get off at the wrong stop for a hotel with a similar name.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka, Shin Osaka, Sunny, Japan
A great place to stay if traveling alone. Not far from the Train Station. Also restaurants are close by. I like it because it's in a local area. Not many tourist and also there's a 24 hour super market just around the corner where I go if I want a midnight snack. It's great place to stay in. I recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Well placed hotel
Stayed overnight, did the trick. Convenient location

10/10 Excellent

준우

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room is fine. But, we got many annoying phone calls from one of the Japanese guest. He called early morning and late at night. We reported to hotel staff. They could not check who called us.

10/10 Excellent

N, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vlaue
Room a bit dated, but had everything we needed. Very good for the price, excellent staff, optimal location, clean and had good wifi. Would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel. Great location.
Consider the price, a very nice room. Great location, near subway. Helpful staffs.

6/10 Okay

Casi, Hong Kong

Liked: Staff & service, room comfort
Location of the hotel
Close to the subway station, but quite far away to the jr west station. Acceptable numbers of convinence store. As hotel located at residential area, quiet at night; however, the another size (based on subway station), there is some porn shop and people, please be careful if your direction sense is not good or you travel with your little chirdren.

10/10 Excellent

Xilong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Near Shin osaka station (one subway stop plus 5min walk), friendly staff.

6/10 Okay

Verified traveller

Liked: Cleanliness

10/10 Excellent

Kornkanok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuable,convenience,good location,friendly staff
I was stay with whole family (11people) and this place suitable for us.

8/10 Good

John, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice. clean .comfortable to stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Darn good room for the price
Room is well maintained and has everything you need, obviously being Japan the rooms are slightly smaller than you would expect from western rooms but you should be expecting that. Overall highly recommended.