This was our fourth time staying at the Mercure Chiang Mai and, realistically, I doubt if we would ever stay anywhere else on any future visits. The staff have always been very welcoming and helpful. The rooms are clean and comfortable. I am unable to comment on any aspects of their food as we have never actually eaten there. We invariably take advantage of the free ‘shuttle’ bus which the hotel provides to & from the Anursan Night Market, which is an added bonus to our stays. The only ‘downside’ of the location of the hotel is that there isn’t really anything in the way of restaurants and bars locally, but the lobby staff can recommend suitable establishments and taxi rides to/from them aren’t very expensive.