Stayed with family for a weekend visit. Best experience.
John
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Marquinn (Director of Front Office) วันที่ 15 มี.ค. 2024
We're pleased to see that you and your family had a wonderful stay with us. We hope to see you next visit to NYC. We appreciate the feedback and wish you safe travels.
El problema es de que la calefacción es un servicio adicional, lo visite en invierno y es muy dria la habitación
Raymundo
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Marquinn (Director of Front Office) วันที่ 23 ก.พ. 2024
We appreciate you taking the time to provide us with feedback. Our team is currently looking into the concerns you raised. We apologize for any inconvenience it caused during your stay. Please travel safely.
Nice hotel near the financial district, one world center, charging bull, battery park, Staten Island, oculus.
RENE
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Marquinn (Director of Front Office) วันที่ 18 ม.ค. 2024
We appreciate you taking the time to provide us with feedback. We hope you've made it to you destination safely. We look forward to seeing you in the future.
My car was damaged in the parking garage next to the hotel which was recommended by the Hotel.
Divesh
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Marquinn (Director of Front Office) วันที่ 3 ม.ค. 2024
We do apologize for the inconvenience with what transpired with the garage. That is a 3rd party entity, and we have no control over them. I would suggest contacting them directly for resolution in regard to the damages. Thank you for the feedback. We appreciate you staying with us. We look forward to your return in the future. Travel safely.
The staff was very welcoming and friendly. Cassie was especially accommodating for our family. We will definitely be back. Thank you!
Darius
เข้าพัก 7 คืน, ธันวาคม 2023
การตอบกลับจาก Marquinn (Director of Front Office) วันที่ 3 ม.ค. 2024
Thank you for the feedback. We are glad to see that one of the staff members stood out to you. We appreciate you staying with us. We look forward to your return in the future. Travel safely.
Günstig gelegen, fußläufig zu diversen U-Bahnen nach Uptown und zur Staten Island Ferry.
Umgebung Abends und Nachts ruhig für NY-Verhältnisse. In der Nähe ist ein kleines altes Viertel mit Kneipen und Restaurants.
Das Zimmer war groß und ordentlich.
Nicht so gut war die Belüftung. Selbst die niedrigste Stufe hat kaum Kühlung gebracht.
Ansonsten war das Personal sehr freundlich und hilfsbereit. Gepäck konnte nach dem Check-out kostenfrei gelagert werden.
Alexander
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Marquinn (Director of Front Office) วันที่ 25 ธ.ค. 2023
We appreciate you taking the time to provide us with your feedback. We will look into your cooling concern, and hope that we can make your next stay with us a 5/5. Please travel safely, and happy holidays.
It was a great stay overall. Only issue we had was we originally got put in a room that was already occupied. Luckily I realized the second I opened the door and quickly closed the door. They accidentally gave wrong room number, but quickly corrected it. They held our bags when we got there and the day we left so we didn’t have to lug them around while we walked around. Great stay overall!
Andrea
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Marquinn (Director of Front Office) วันที่ 25 ธ.ค. 2023
Thank you for taking the time to provide us with feedback. We apologize for the inconvenience at the beginning of your stay. We are glad to see that overall you had a great stay. We hope to make it a better one on the next visit to NYC. Please travel safely, and happy holidays.
Cassie at the front desk was wonderful, and we received an upgrade, to our surprise due to availability that evening. Our suite was impeccable, service at the breakfast buffet and checkout superb as well. Will be back!!
Amy
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Marquinn (Director of Front Office) วันที่ 11 ธ.ค. 2023
We are happy to see that our Front Desk agent made your stay enjoyable. Please travel safely and see you next visit to the NYC area.
การตอบกลับจาก Marquinn (Director of Front Office) วันที่ 8 ธ.ค. 2023
We appreciate you taking the time to provide us with the feedback from your stay. Please travel safely. We look forward to seeing you on your next visit to NYC