Loved our stay at Mama Shelter however the service in the restaurant/bar was incredibly disappointing. On both evenings we felt that we were bothering the staff by asking to order some food and drinks. On the second night specifically we were ignored by wait staff for 20 minutes. Feeling invisible in a restaurant is never nice. I had to order myself from the bar, set the table, pour water and we were still charged service charge for two appetizers... really left a sour taste. The restaurant was not closed as another couple came in after our food arrived with a child and were given full service on the next table.
Won't be returning because of this.
Apart from that, rooms, reception were great.