Dear Guest, Thank you for posting the comment of your recent visit to our hotel, it is much appreciated. Really happy to hear that your stay was a comfort and convenient one. However, please accept our sincere apology for your disappointment with the Wifi connection. We have just employed a new IT team leader, whose first task is to address the internet system in order to improve the overall quality. Meanwhile, we have noted your feedback on the sound proof quality. Please rest assured that we will make every effort to seek continuous improvement in this area. Thanks again for your comment as it is vital to us and serves as a catalyst for our moving forward. We look forward to welcoming you to the Holiday Inn Express Hong Kong Causeway Bay again in the near future. Best regards Holiday Inn Express Hong Kong Causeway Bay