Terrace/patio

Reviews of The Sukosol

5 out of 5
The Sukosol
477 Si Ayuthaya Road Phayathai, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1007 reviews" "
Rating 8 - Good. 432 out of 1007 reviews" "
Rating 6 - Okay. 94 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice facilities. SPA was good. Swimming pool is a good size, on the 6th floor. Friendly bar staff on ground floor and nice cake options too. Few bad points: * Shower temperature unstable * Should include Iron in room * Bed sheets should have been swapped on second day but weren't. i made sure card was not on bed to ensure clean sheets are added. * location not the greatest area for going out for restaurant options. You will need a Taxi
Stayed 3 nights in Mar 2024
Response from Dao on 25 Mar 2024
Dear Amjad,Thank you for taking time to share your feedback following your latest visit. I appreciate you chose to book with us but very much regret to read that your recent experience did not live up to your expectations from the service from Housekeeping I have passed your feedback to my team to seriously look into the issue for personal training purposes. I am sorry for this inconvenience and appreciate you brought this to our attention.Best regards,

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our time at Sukosol. Solid hotel is a great location with access via Grab to all the spots around town. The only downside was our plan to travel SE Asia for 3 weeks with a backpack required laundry services. The hotel laundry service is priced per item - not by weight. Therefore, they wanted us to pay $90 USD to do a weeks worth of laundry (underwear and t-shirts for 2 people socks). Didn't give us warm and fuzzy customer service vibes from that interaction.
Stayed 5 nights in Feb 2024
Response from Dao on 4 Mar 2024
Dear Matthew,Thank you very much for your comments. We are pleased to read of you enjoyed our hotel and location, but somehow regret that some area of our property did not live up to your expectation. We noted down your negative comments for further review and consideration.Once again, thank you for your feedback, we all dearly enjoyed your visit and very much look forward to seeing you again in soon.

10/10 Excellent

Sung Woo, Skokie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 5 nights in Feb 2024
Response from Dao on 23 Feb 2024
Dear Sung Woo,Thank you so much for giving us great feedback. We are delighted to see you had and enjoyable stay and very much look forward to welcoming you again soon.Best regards,

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. However, there is a bit of traffic noise (considering I was on 14th floor) and the mattress is a bit firm
Stayed 2 nights in Feb 2024
Response from Dao on 21 Feb 2024
Dear Shaun,Thank you for staying at the Sukosol Bangkok hotel and for posting your comments. I was delighted to read that you enjoyed you with us and appreciated our hotel is beautiful. We are grateful for your support and look forward to welcoming you back to the Sukosol Bangkok Hotel in soon.Best regards,

10/10 Excellent

Narny, Woodlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely hotel with a wonderful staff always looking to assist and make you comfortable. I would absolutely recommend and stay again.
Stayed 3 nights in Feb 2024
Response from Dao on 14 Feb 2024
Dear Rene,Thank you so much for taking time to share your experience with us following your recent stay. We are thankful you chose to stay with us and could not be happier to see that our product and service met you expectation. Your compliment has been shared to all the team members who made your stay a memorable one.Once again, thank you for your feedback. We dearly enjoy your visit and very much look forward to seeing you should your travels bring you back to Bangkok.Best regards,

8/10 Good

Yuna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Pariwat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Sukosol hotel whenever I visit Bangkok. The hotel gives a pleasant and quiet stay with courteous and helpful staffs. The hotel is close to Skytrain station and airport link. The breakfast at the hotel is delicious and offers a variety of food on a daily basis.
Stayed 10 nights in Jan 2024
Response from Dao on 21 Jan 2024
Dear Khun Pariwat,Thank you so much for taking time to share your experience with us following your recent stay. We are thankful you chose to stay with us and could not be happier to see that our product and service met you expectation. Your compliment has been shared to all the team members who made your stay a memorable one.Once again, thank you for your feedback. We dearly enjoy your visit and very much look forward to seeing you should your travels bring you back to Bangkok.Best regards,

6/10 Okay

Fahmida

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the reception amd stuff were very helpful, however buffet breakfast was very poor. We stayed there for 5 nights, and same food everyday at breakfast buffet. They need to havr more verities of halal food options and there were no deserts options at all. Even my 4 years old son got tired of eating same food for 5 days. Hope they will improve the buffet items better.
Stayed 6 nights in Dec 2023
Response from Dao on 9 Jan 2024
Dear Fahmida,Thank you very much for your comments, we did apologize for our breakfast buffet. We will take note of your feedback and sharing with our Executive chef for improvement accordingly.Best regards,

2/10 Terrible

Debbie

Stayed 6 nights in Dec 2023

10/10 Excellent

Wai lun William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2023
Response from Dao on 25 Dec 2023
Dear Wai,Thank you for your giving us a perfect rating and we are very greatly appreciative of our service is meeting your expectations. We are looking forward to welcoming you back again in soon.Best regards,

10/10 Excellent

Roy

Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dao on 19 Nov 2023
Dear Peter,We are very appreciative of your giving us a perfect rating and looking forward to welcoming you back again in soon.Best regards,

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. The breakfast was good. The swimming pool was excellent.
Stayed 1 night in Oct 2023
Response from Dao on 8 Nov 2023
Dear Muhammad,Thank you very much for your review and comments. We are very appreciated to know that our service is meeting your expectation. We are looking forward to welcoming you back again in soon.Best regards,

10/10 Excellent

jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic property! Close to major sites and well-appointed and well-kept. The staff was terrific – we will definitely stay there again.
Response from Dao on 4 Nov 2023
Dear jacqueline,Thank you so much for taking time to share your experience with us following your recent stay. We are thankful you chose to stay with us and could not be happier to see that our product and service met you expectation. Your compliment has been shared to all the team members who made your stay a memorable one.Once again, thank you for your feedback. We dearly enjoy your visit and very much look forward to seeing you should your travels bring you back to Bangkok.Best regards,

8/10 Good

Mohamed

Stayed 9 nights in Aug 2023
Response from Dao on 6 Sep 2023
Dear Mohamed,Thank you very much for your comments and best regards,

6/10 Okay

Edy

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the property is nice with a feel of staying in Bangkok.
Stayed 3 nights in Aug 2023
Response from Dao on 1 Sep 2023
Dear Edy,Thank you very much for your review and comments. We are appreciating that our hotel is meeting your expectation. We are looking forward to welcoming you back in soon. Best regards,

8/10 Good

Raimar

Business traveller
Liked: Cleanliness, staff & service
The rooms are rather old fashion and outdated as shown on the pictures. The shower either froze you or burned you. The location is close to the airport link.
Stayed 2 nights in Jul 2023
Response from Dao on 1 Aug 2023
Dear Raimar, Thank you very much for your comments. We are pleased to read of your satisfaction out our location, but somehow regret that some area of our property did not live up to your expectation. We noted down your negative comments for further review and consideration.Best regards,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Every aspect of the hotel was lovely from the room with a view from the 15th floor to the Art Deco bar with a free welcome mocktail. The area is not the best but is close to the trains and airport link so you can get around easily but you need a taxi to get to certain attractions including Khaosan Road costing THB300
Stayed 1 night in Jul 2023
Response from Dao on 17 Jul 2023
Dear Simon,Thank you very much for your comments and review. We are very gladfully to hear that you enjoyed your stay with us and that you would recommend us to the other traveler to know more our location and interesting place in Bangkok. Thank you very much once again and looking forward to welcoming you back in the near future.best regards,

10/10 Excellent

Wai lun William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family always stayed at Sukosol. It is convenient in terms of local transportation and the distance from the airport link. The rooms are nice and big and the equipment at the gym are great.
Stayed 3 nights in Jun 2023
Response from Dao on 27 Jun 2023
Dear Wai Lun William, Thank you so much for taking time to share your experience with us following your recent stay. We are thankful you chose to stay with us and could not be happier to see that our product and service met you expectation. Thank you very much once again and looking forward to welcoming you back in soon.Best regards,

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and accommodating.
Stayed 2 nights in Jun 2023
Response from Dao on 25 Jun 2023
Dear Jimmy,Thank you very much for your comments and review. We are vey appreciated with our service is meet your expectations.Best regards,

8/10 Good

Waraporn

Stayed 3 nights in Jun 2023

10/10 Excellent

Rajendran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They upgraded us to a Family Suite and were very prompt with delivering things from housekeeping.
Stayed 3 nights in Jun 2023
Response from Dao on 9 Jun 2023
Dear Rajendran,Thank you very much for your comments and review. We will share your comments to our House Keeping team for acknowledge and motivate them to do even better.Best regards,

6/10 Okay

Somjing

Disliked: Property conditions & facilities, room comfort
So..so hotel , quite dark in my room , thin wall , heard my neighbors were banging and moving in the middle of the night .Find the other hotels give me more for the same money . As silver status from Hotel.come ,hotel should offer 30 % off for spa service , there ‘s no mention about the offer when I was checked in . Not intend to use it but again would be nice if the hotel tell me about it .One thing nice ,air conditioning was quiet and cool .
Stayed 1 night in May 2023
Response from Dao on 9 Jun 2023
Dear Somjing,Thank you very much for sharing feedback on your recent stay with us in Bangkok.We were very sorry to read about we are lacking the standard of service, it's falls far below the exceptional levels of service that we set ourselves. We will communicate with the operation team to retrain more of our staff.Thank you for your positive comments about our air-conditioning was very good conditions. Thank you very much once again & best regards,

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Dao on 12 Apr 2023
Dear Pietro,Thank you for giving us a perfect rating of our hotel. I would very much appreciate.Best regards,

8/10 Good

ZhengLing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

10/10 Excellent

Paul, Loveland

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, old hotel. Great staff.
Stayed 1 night in Feb 2023
Response from Dao on 17 Mar 2023
Dear Mr.Paul,Thank you very much for your comment and feedback. we have the action plan for renovate the hotel in soon.Best regards,

10/10 Excellent

Richard, Reading

Stayed 2 nights in Feb 2023
Response from Dao on 17 Apr 2023
Dear Richard,Thank you for giving us a rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.Best regards,

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walkable to metro, markets, restaurants.
Stayed 6 nights in Feb 2023
Response from Dao on 17 Mar 2023
Dear Daniel,Thank you very much for your comments. I am delighted to know that our location is meet your expectation. Best regards,

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 5 minutes to metro to the aitport . Many local restaurants and markets. Quiet clean and good rates except food and drinks overpriced for Bangkok
Stayed 6 nights in Feb 2023
Response from Dao on 17 Mar 2023
Dear Daniel,Thank you very much for your comment and we are appreciated to know that our location is meet your expectation. Best regards,

8/10 Good

Tzuning, Taoyuan

Stayed 1 night in Feb 2023
Response from Dao on 17 Apr 2023
Dear Tzuning,Thank you for giving us a rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.Best regards,

8/10 Good

Elmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited and confusing dining options
Hotel advertised multiple restaurants on their website, but one of three was only open for breakfast, and another one only open on weekends. So we were basically left with just one option, and consequently disappointed.
Stayed 5 nights in Feb 2023
Response from Dao on 28 Feb 2023
Dear Elmar,Thank you very much for your comments and very sorry for miss understanding our restaurant. We will share your comments to my team for acknowledge. Best regards,

10/10 Excellent

Nicolaas, Delta

Stayed 1 night in Feb 2023

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and spacious. Good pool. Breakfast excellent but expensive.
Stayed 7 nights in Jan 2023

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Manas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Bangkok for 3 nights in Jan 2023 and had a great time in the sukosol. The hotel, its amenties as well as the services were great.
Stayed 3 nights in Jan 2023
Response from Dao on 17 Mar 2023
Dear Manas,Thank you very much for your comments. I am pleased to read that you were fully satisfied with all our services. We will share your comments to our team.Best regards,

8/10 Good

Wai Ching, Pok Fu Lam

Travelled with family
Liked: Cleanliness, staff & service
Convenient.

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort
Handy to airport train, slightly boring area
We booked the sustainability room, and really I can't say that I noticed much difference. Happy to book this room type to encourage hotels to do more in this area. A water cooler for filling up water bottle rather than individual plastic single use bottles would be better. This goes for most hotels in SE Asia. The hotel breakfast was quite pricey at 500baht but it was an extensive spread. The pool area was nice although the water was very cold despite being a 32 degree day. The spa seemed over priced so I didn't utilise. Location of this hotel was great for a later arrival into BKK airport as it's right near the station. Transport is pretty good from here but there aren't a heap of cafes or restaurants. The next main street up (via lane way between station road and hotel) has a good massage place and a handful of food options. The lifts were so far back in the building and really slow. The room was fine but probably starting to lose its new sheen a bit. If it wasnt for the short stop in Bangkok and the later arrival into BKK I would stay elsewhere
Stayed 2 nights in Dec 2022

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in walking distance to so much but this hotel feels isolated in the best way. Peace and quiet when you need it. Speaking English here is ok when checking in as well. Did try any of the restaurants but there’s so much more to this place and would stay here again

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with friendly and helpful staff

10/10 Excellent

TING TIEN KENG

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel but breakfast disappointing.
Stayed 3 nights in Nov 2022

6/10 Okay

Jenny

Stayed 1 night in Nov 2022

10/10 Excellent

papa, Cliffside Park

Stayed 3 nights in Nov 2022

4/10 Poor

Yuyang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a gold member, I got kind of downgraded
Stayed 3 nights in Nov 2022

6/10 Okay

Verified traveller

Don't let the "5 star" fool you
Close to the MRT is probably the only positive. Room was dated and there was a thin locked door into the next room beside us so as you can probably guess, we heard everything next door and they probably heard us too so we spoke really quietly. Wouldn't be staying here again I'm afraid.
Stayed 1 night in Nov 2022

10/10 Excellent

Nattaphon

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2022

10/10 Excellent

yared

Stayed 3 nights in Sep 2022