It is so much nice than the pictures and the other reviews had me believe! My room was spacious, with a wonderful view. The pool is small but great for lounging, dinner (the Thai food anyway) was good and room service was quick. Breakfast had so many options. Plenty of hot water for the shower, kettle and tea and coffee, as well as water in a mini-fridge, were all provided. Wifi was fast, and there are several English-language movie channels. The building is very charming. The hotel itself is compact but not cramped. It is luxurious compared to much of the rest of the island, which is rustic and low-key, in a good way. The staff were extremely courteous and helpful.