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Reviews of The B Akasaka

3.5 out of 5
The B Akasaka
7-6-13 Akasaka, Minato-ku, Tokyo, Tokyo-to

Reviews

8.4

Very good

Rating 10 - Excellent. 372 out of 1006 reviews" "
Rating 8 - Good. 463 out of 1006 reviews" "
Rating 6 - Okay. 130 out of 1006 reviews" "
Rating 4 - Poor. 29 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan Jia Ming

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat room. Very helpful staff.
Stayed 7 nights in Mar 2024
Response from the b akasaka on 15 Mar 2024
Dear Mr. Jonathan,Thank you for staying at the b akasaka and for taking time in writing us a review. We really appreciate it and we will always do our best to provide a good service for our valued guests.We hope you had a wonderful trip and we are looking forward to your next visit!

8/10 Good

Saher

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved the staff and service in the hotel. Very friendly
Stayed 8 nights in Mar 2024
Response from the b akasaka on 12 Mar 2024
Dear Sir/Madam,Thank you for staying at the b akasaka. We are so happy to hear your nice words. We hope you had a wonderful trip and we are looking forward to your next visit!

10/10 Excellent

Zengqian

Stayed 3 nights in Feb 2024

10/10 Excellent

chikau

Liked: Cleanliness, staff & service, amenities
I like your hotel. I will use it again.
Stayed 14 nights in Jan 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to come to this hotel from Tokyo station. Easy access to everywhere. Best place for running and walking.
Stayed 2 nights in Jan 2024
Response from the b akasaka front desk on 29 Jan 2024
Dear valued guest,Thank you for choosing the b akasaka for your stay.We are glad, our location could meet all of your necessities and also provide you with the convenience of easy access to your destinations as well as the places for running and walking. We appreciate your wonderful review and hope to see you again on your next visit.Thank you,Best regards,the b akasaka

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very friendly
Response from the b akasaka front desk on 24 Jan 2024
Dear Guest,Thank you for staying at our facility the b akasaka.We really appreciate your wonderful review. Thank you for your validation about our hotel's room and housekeeping as it is always our first priority to provide neat and clean rooms. And also, we are glad our staff could provide a friendly environment. Thank you for taking the time to leave a wonderful review. We hope to welcome you again at our facility. Thank you.Best regards,the b akasaka

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Response from the b akasaka front desk on 22 Jan 2024
Dear Mr. JoelThank you for staying at the b akasaka and for taking time in writing us a review. We appreciate your nice words and we are looking forward to your next stay!

10/10 Excellent

Porfirio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!!
Stayed 15 nights in Jan 2024

10/10 Excellent

Kumiko

Stayed 1 night in Dec 2023

10/10 Excellent

Bilguun

Stayed 5 nights in Dec 2023

8/10 Good

YUKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

kyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Tomomi

Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service! Very good for families with small kids. Location is very walkable. You can easily get to the hotel by walking from the akasaka station, walk around the TBS building and take lift the up to 4th floor and walk straight to the hotel. We loved that they changed our towels and pjs everyday. My kids also enjoyed our stay. If I would go back and visit Tokyo again, I would stay at this hotel again. A good selling point too is the Harry Potter themed shops in the akasaka station for those Harry Potter fans like me and my daughter.
Stayed 7 nights in Nov 2023
Response from the b akasaka front desk on 7 Dec 2023
Dear Mr. James,Thank you for staying at the b akasaka.We are happy to hear that you and your family enjoyed your stay with us. Thank you for your nice words and for mentioning the Harry Potter shops nearby. We are looking forward in welcoming you again on your next Tokyo visit!

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Loong Chang

Stayed 4 nights in Nov 2023

8/10 Good

STEVEN

Business traveller
Liked: Cleanliness, staff & service, amenities
Good to stay alone Very quiet neighborhood
Stayed 3 nights in Nov 2023
Response from the b akasaka on 26 Nov 2023
Dear Valued Customer,Thank you for staying at the b akasaka.Thank you for making a time to write a review. We are delighted to know that you have liked the location and surrounding environment of our hotel. Even being in the middle of the Tokyo we are glad that we could provide you with a quiet and peaceful environment.We appreciate your valuable feedback and we look forward to welcome you back in the future.Best Regards,the b akasaka

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel, close to Akasaka metro and restaurants (300meter) Room was nice design , small but good quality materials and design, reception warm lobby and nice breakfast facility. A nice quote business hotel at center of Akasaka.
Stayed 1 night in Nov 2023
Response from the b akasaka on 25 Nov 2023
Dear valued Guest,Thank you so much for staying at the b Akasaka! We're glad to hear that you enjoyed your stay at our hotel. We appreciate your kind words about our breakfast facility and its offerings. Thank you for choosing us as your facility in the heart of Akasaka. We look forward to welcoming you back in the future!Best regards,the b akasaka

8/10 Good

Kotaro

Stayed 2 nights in Nov 2023

10/10 Excellent

Don

Stayed 10 nights in Oct 2023

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 8 nights in Oct 2023

8/10 Good

Matthew

Stayed 1 night in Oct 2023

10/10 Excellent

Robyn

Stayed 2 nights in Oct 2023

10/10 Excellent

NAM

Stayed 5 nights in Oct 2023

8/10 Good

Luc

Stayed 3 nights in Oct 2023

8/10 Good

garret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean and quite
Stayed 1 night in Oct 2023
Response from the b akasaka on 26 Nov 2023
Dear Valued Customer,Thank you for staying at the b akasaka.We are delighted to know that you have liked the location and surrounding environment of our hotel and we are also glad that you have acknowledged our effort to provide the customer with the best possible clean room and facility. Even being in the middle of the Tokyo we are glad that we could provide you with a quiet and peaceful environment.Thank you for making a time to write a review about our hotel and we look forward to welcoming you back at our hotel.Best Regards,the b akasaka

10/10 Excellent

kenix

Stayed 4 nights in Sep 2023

10/10 Excellent

Fredrik

Stayed 5 nights in Sep 2023

10/10 Excellent

Kathelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind, great customer service. I enjoyed the breakfast, they alternate breakfast choices which is nice since we were staying there for 5 days. Restaurants about 5-10 min walk from hotel.
Stayed 4 nights in Sep 2023
Response from the b akasaka on 9 Oct 2023
Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us and that our staff provided excellent customer service. It's also great to know that you appreciated our alternating breakfast choices during your 5-day stay. We understand the importance of variety and strive to meet the preferences of our guests. We're glad the nearby restaurants were conveniently located for you as well. We value your review and hope to have the opportunity to welcome you back for another enjoyable stay in the future!With Best Regards,the b Akasaka

10/10 Excellent

David

Stayed 4 nights in Sep 2023

10/10 Excellent

Yumie

Stayed 1 night in Sep 2023

10/10 Excellent

Wing Chuen Hungo

Stayed 2 nights in Sep 2023

8/10 Good

Panashe

Stayed 6 nights in Aug 2023

4/10 Poor

Dominique, So San Francisco

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is away from the main road. Bus from the airport don't go there, unlike other hotels the bus drop you in front of the hotel. Very small room for 2 adults and 2 kids. Elevator accomodate only 5-6 people. Very outdated hotel, no restaurant on site,(only vending machine with noodle soup). The only plus on this hotel is the staff is friendly and coffee machine, I only drink black coffee and it is good. We will not stay on this hotel again.
Response from the b akasaka on 22 Jul 2023
Thank you for staying at the b akasaka.We are very sorry that you were not satisfied with the facilities of our hotel overall.We really hope that we were able to provide you with the information you need when you book our hotel.The good news was that you liked the staff and the coffee. thank you very much.Your memory at our hotel may not have been so good, but we hope that you enjoyed your stay in Japan very much.Hope to see you again.Best regardsthe b akasaka

6/10 Okay

Byunghyun

Stayed 2 nights in Jul 2023
Response from the b akasaka on 22 Jul 2023
Thank you for using our hotel.Thank you again for your valuable review.We will do my best to get a better score next time.thank you very much.the b akasaka

10/10 Excellent

chikau

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is quiet and safe. Staff people are nice.
Stayed 14 nights in Jun 2023
Response from フロントデスク  ブーティ on 8 Jul 2023
この度 the b akasaka にご宿泊頂き誠にありがとうございました。また、大変お忙しい中コメント頂き、ありがとうございます。コメント内容は、分折させていただきホテルのサービス向上に取り込んで参ります。またご来店をthe b akasakaスタッフ 一同 心よりお待ちしております。the b akasaka

8/10 Good

I Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and near everything
Stayed 6 nights in Jun 2023
Response from the b akasaka on 23 Jun 2023
Dear Mr. / Ms. Kim,Thank you for staying at the b akasaka and for mentioning that our location is good. We hope you had a pleasant stay with us and see you on your next Tokyo visit!

10/10 Excellent

Aidan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and friendly staff.
The hotel is very well situated. It's close to lots of famous Tokyo places and nice food places. The staff were very friendly in greeting you as you came in. The room was nice and never too hot or cold. The bed and pillow were too hard though. Overall the stay was very enjoyable and I would come back again.
Stayed 7 nights in May 2023
Response from the b akasaka on 23 Jun 2023
Dear Mr. Aidan,Thank you for staying with us and for writing us a review. We appreciate the nice words, we are happy to hear that you enjoyed your stay with us and that we were able to provide a good service. Sorry that the bed and pillows did not suit you but softer pillows are available upon request and as well as the extra duvet for softer bed. We hope you enjoyed your Japan trip and we are looking forward to your future stays!

10/10 Excellent

MARTIN

Stayed 4 nights in May 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay at The B Akasaka. The hotel location is very ideal; walkable to 3 different subway lines. Nearby there are a lot of restaurant options. The area around the hotel felt very quiet and safe. The rooms are spacious however be aware that for a booking for 4 people (2 adults and 2 children), only 2 regular twin sized beds and two pillows are supplied.
Stayed 13 nights in Apr 2023
Response from the b akasaka on 11 Jun 2023
Dear Ms. Diana,Thank you for staying at the b akasaka.We are glad to hear that you liked the location of the hotel we appreciate your kind words. Regarding the rooms, although maximum of 2 adults and 2 children sharing the existing beds can stay in our Twin Room, for older children, you might feel cramped as the beds are Single sized. Additional pillows are also available upon request. We hope you still enjoyed your stay with us despite the shortcomings and see you again on your next Japan trip!

10/10 Excellent

Kimmo

Stayed 7 nights in Apr 2023

10/10 Excellent

madori

Stayed 3 nights in Apr 2023

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
This was an amazing hotel! The room was beautiful and the service was great. Everything was so clean and comfortable. The bento breakfast was delicious. The location was close to 3 subway stations and so many restaurants.
Stayed 4 nights in Apr 2023
Response from the b akasaka on 11 Jun 2023
Thank you for staying at the b akasaka and for taking time in writing us a great review. We are glad to hear that you liked our hotel and we were able to provide you a good service. We appreciate that you also mentioned the breakfast, to serve our valued guests better, we will re open our restaurant in July and we will be providing a buffet style breakfast. We hope to see you again on your next Tokyo trip!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 room family holiday
Great location,great accommodation would recommend it
Stayed 8 nights in Mar 2020
Response from Cathryn on 25 Mar 2020
Dear Mr. Darren, Thank you for staying at the b tokyo akasaka and for your kind words. We are happy that you and your family enjoyed your stay with us. Hope to see you again on your next Tokyo visit. Keep safe! Best Regards, Cathryn Front Desk Agent

8/10 Good

Aszielina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family
Great hotel, friendly staff! Top likes: laundry and dryer at the hotel itself (important for those travelling with kids), complimentary fresh coffee at lobby, very clean room. 2 things that weren't ideal (not bad comments just things that didnt suit us): its a 10mins walk uphill from the nearest train station (Akasaka station). We found a shortcut through the TBS building (there is a lift that public can use) but still a 5 min uphill walk from there. Also, strict rules on check in and check out times, which i think is common in Tokyo (you can check in early with a fee). Overall , love the place , definitely will stay here again. Beds were comfy for all 4 of us (2 adults , 9 yr old, 5 yr old).
Stayed 4 nights in Mar 2020
Response from Cathryn on 8 Mar 2020
Dear Ms. Aszielina, Thank you for staying at the b tokyo akasaka and for taking time in writing us a review. We are pleased to hear your wonderful feedback and that you enjoyed your stay with us. We are looking forward to your future visits!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
from subway station would have helped
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 9 nights in Jan 2020