Dear WendyThank you for taking the time to leave your review and the comments you have made. I am pleased to read you enjoyed your stay with us here at voco St John's Solihull and scored us a perfect 5 out of 5!. I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

Dear Lara,Thank you for taking the time to leave your review and the comments you have made. I am pleased to read you enjoyed your stay here at voco St John's Solihull, I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

Dear AnnThank you for taking the time to leave your review and the comments you have made. I am pleased to read you enjoyed your stay here with us at voco St John's Solihull. Your comments in relation to the warm coffee will be fed back to our Food & Beverage team and corrective action implemented where required.Kind RegardsSaleem AsgharDeputy General Manager

Dear Gary,Thank you for taking the time to leave your review and the comments you have made. I am sorry we did not meet your expectations on your previous visit. I was surprised to read the issues you encountered in room 251, this room has been occupied by 15 guests in the last 4 weeks. I would like to thank you for bringing this to our attention, our maintenance team will of course investigate and action any remedial works required. In reference to your experience in the restaurant please accept my apologies that the steak did not meet your expectations, I am sorry the team were not able to rectify this on the evening for you. I do hope this does not deter you from staying with us in the future as the experience you had is not indicative of the usual standards we provide.Kind RegardsSaleem AsgharDeputy General ManagerSaleem Asghar

Dear Ajay,Thank you for taking the time to leave your review, I am pleased to read you enjoyed your stay here with us at voco St John's Solihull. I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

Dear Carl Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay & the team looked after you so well. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Deborah Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay & the team looked after you so well. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Mellani Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay & the team looked after you so well. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear JamesThank you for completing your star rating. We are delgihted that you enjoyed your stay and look forward to welcoming you back in the near future

Dear Deborah Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay and the team looked after you so well, We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Sebastien Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay and the team looked after you so well, We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Nathan,Thank you for your review and the comments you have made, I am pleased to read you enjoyed your stay. I look forward to welcoming you back in the near future.

Dear SarahThank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay again with us and we look forward to welcoming you back in the near future

Dear NeilThank you for completing your star rating. We are sorry to see that on this occassion we did not meet your expectations. Please do make contact with us should there be anything we can assist you with. We do hope to have the opportunity to welcome you back in the future

Dear Philip Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again in the near future

Dear BrianThank you for completing your star rating. We are delighted to see that you enjoyed your stay and we look forward to welcoming you back in the near future

Dear Helen,Thank you for completing your review and the comments you have made. I am pleased to read you enjoyed your stay and i look forward to welcoming you back to voco St John's in the future.Kind RegardsSaleem AsgharDeputy General Manager

Dear Danielle,Thank you for completing your review and the comments you have made. Please accept my apologies for the issues you encountered during your previous stay. We do of course try to manage all of our guests throughout the year, upon investigating this I cannot see a report of noise issues on our night team log. I do hope this does not deter you from staying at voco St John's in the future.Kind RegardsSaleem AsgharDeputy General Manager

Dear Muhammed Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay and the team looked after you so well, We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Daniel Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future

Dear PennyThank you for your star rating. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future

Dear Shane Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Ronny Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future

Dear Oliver Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Kevin Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Habiba Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Assim Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear JackalynThank you for completing your star rating. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future

Dear KThank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming back in the near future

Dear BrianThank you for your amazing feedback, we are so pleased that the team looked after you. We look forward to welcoming you back in the near future

Dear AnonymousThank you for your star rating. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future

Dear MelanieThank you for your review, delighted to hear that you enjoyed your stay. Please accept our apologies for the poorly Jacuzzi, we hope to get this up and running very soon. We look forward to welcoming you back in the near future

Dear GaryThank you for your review, delighted to hear that you enjoyed your stay with us and we very much look forward to welcoming you back in the near future

Dear VickiThank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay and the manager was helpful. We do hope to welcome you back in the near future

Dear Joshua AllenThank you so much for your review. We are delighted to hear that you enjoyed your stay with us and we look forward to welcoming you back in the near future

Dear HelenThank you for completing your review and the comments you have made. I am sorry for the issues you encountered during your last visit. I do hope this does not deter you from staying with us in the future and we can welcome you back to showcase the hotel as it should be. Kind Regards Saleem Asghar Deputy General Manager

Dear Medicalmo,Thank you for completing your review and the comments you have made. I would like to apologise for the issues surrounding your room key, I do hope we are able to welcome you back in the future.Kind RegardsSaleem AsgharDeputy General Manager

Dear RebeccaThank you for completing your review and the comments you have made. I was particularly pleased to read your comments about our reception team, your comments will of course be fed back to the wider team. I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

Dear DavidThank you for completing your star rating. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future

Dear ThorstenThank you for completing your review. We are delighted to hear that you enjoyed your stay and the team looked after you. We very much look forward to welcoming you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

Dear AndrewThank you for completing your review and the comments you have made. We do hope to welcome you back in the near future. Kind RegardsSaleem AsgharDeputy General Manager

Dear HelenThank you for completing your review and the comments you have made. We do hope to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Arek Thank you for completing your review and the comments you have made. Your comments will of course be passed on to the wider team. We do hope to welcome you back in the near future

Dear Deran Thank you for completing your review and the comments you have made, we do hope to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

Dear Ka YingThank you for completing your review and the comments you have made. Delighted to hear you enjoyed your stay. Please accept our apologies with regard to the sofa bed, this is now resolved and in full working order. We look forward to welcoming you back in the near future

Dear ThorstenThank you for completing your star rating. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future

Dear James Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay. your comments about our team members were particularly pleasing to read. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Faye Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Gillian Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

Dear Daniel Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager