Dear Rodolphe, thank you for staying with us recently and taking the time to leave a review. We hope to welcome you back again on a future stay.

Dear Helen, thank you for staying with us recently and taking the time to leave a review. I have passed your feedback along to our Head Chef to look further into as that is not the experience we would expect.

Dear Dominique, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay.

Dear Laura, thank you for staying with us recently and taking the time to leave a review. We are glad that you enjoyed a meal at the restaurant. I wanted to let you know that from the end of this month we will starting bathroom renovations of the room type you stayed in, this will follow similar work done in other guest rooms. We hope to welcome you back again on a future stay to see the improvements being made.

Dear Alex, thank you for staying with us recently and taking the time to leave a review. We are glad to hear that you made use of free onsite parking. We hope to welcome you back again on a future stay.

Dear Chris, thank you for staying with us recently and taking the time to leave a review. We are glad that staff were good to deal with and found your room spacious. We hope to welcome you back again on a future stay.

Dear Kwok ming, thank you for staying with us recently and leaving a score of your experience. We hope to welcome you back again on a future stay

Dear Thomas, thank you for staying with us recently and taking the time to leave a review. We hope you enjoyed your concert!

Dear Anthony, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you found us accessible to the wider area. We hope to welcome you back again on a future stay.

Dear Yong, thank you for staying with us recently and taking the time to leave a review. We know guests appreciate having opening windows for when they do not want to operate the air conditioner. We hope to welcome you back again on a future stay.

Dear Jaelee, thank you for staying with us recently and taking the time to leave a review. I've passed your comments along to our Duty Manager to look further into.

Dear Jignesh, thank you for staying with us recently and taking the time to leave a review. We are glad you found your room spacious. We are glad to offer free parking to guests and there are many convenient options to get into the city centre.

Dear Carol, thank you for staying with us recently. Unfortunately there are situations where an assigned room may need to be changed and as we were quite full that day we were unable to move you to along the same floor or higher. We will better communicate this with guests as to the specific reason why.

Dear Jeaninne, thank you for staying with us recently and taking the time to leave a review. We are glad to hear that staff were good to deal with and you enjoyed breakfast at our restaurant. We hope to welcome you back again on a future stay.

Dear Sharon, thank you for staying with us recently. We will have to investigate your comment to better understand exactly as the shared entranceway door does close properly.

Dear Aleisha, thank you for staying with us recently and taking the time to leave a review. We are glad that staff were good to deal with and you found us accessible to nearby attractions. We hope to welcome you back again on a future stay.

Dear Anne, thank you for staying with us recently and taking the time to leave a review. The TV may have been on but had been switched to a blank channel, TV has a standby indicator when it is turned off. We hope to welcome you back again on a future stay.

Dear Anthony, thank you for staying with us recently and taking the opportunity to leave a review. We are glad to hear that staff were good to deal with through your stay. We hope to welcome you back again on a future stay in Auckland.

Dear Stephen, thank you for staying with us recently. We are glad your room suited you for your stay.

Dear Jeff, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you found us accessible to the wider area. We hope to welcome you back again on a future stay.

Dear Kelli, thank you for staying at our Hotel recently and taking the time to leave a review. We are glad to hear you liked the view from your room. We hope to welcome you back again on a future stay.

Dear Barbara, thank you for staying with us recently and taking the time to leave a review. We are glad that staff could help you with your itinerary. A lot of work has gone into how we can reduce waste through guest rooms and other areas of our Hotel. We hope to welcome you back again on a future stay.

Dear Michael, thank you for staying with us recently and leaving a review of your experience. We hope to build on it for a future stay.

Dear Emma, thank you for staying with us recently and taking the time to leave a review. We are glad to hear that your apartment had everything you needed. We hope to welcome you back again on a future stay.

Dear Richard, thank you for staying with us recently and leaving a review of your experience. We hope to build on it for a future stay in Auckland.

Dear Lindsay, thank you for staying with us recently and taking the time to leave a review. We hope to welcome you back again on a future stay.

Dear Julian, thank you for staying with us recently and taking the time to leave a review. We are glad everything went well with your conference and your stay. We hope to welcome you back again on a future stay.

Dear Virgile, thank you for staying with us recently. We appreciate your feedback, we will be continuing bathroom renovations this year covering our larger room types including the Two Bedroom apartment you stayed in. We hope to welcome you back again to experience all the changes we are making to further build on the guest experience.

Dear Michael, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you found your stay value for money. We hope to welcome you back again on a future stay.

Dear Michael, thank you for staying with us recently and taking the time to leave a review. We are glad that staff were good to deal with through your stay and that the location suited you for your business here. We hope to welcome you back again on a future stay.

Dear Dave, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay.

Dear Wendy, thank you for staying with us recently and taking the time to leave a review. We are the location suited you. We hope to welcome you back again on a future stay.

Dear Jie, thank you for staying with us recently and leaving a score of your experience. We are glad you liked breakfast. We hope to welcome you back again.

Dear Pru, we do take feedback from guests seriously and will be investigated by the relevant Managers. You had stayed in our smallest available room type, these all have renovated bathrooms and we are continuing work this year to finish off our larger room types. We wish you all the best on your future travels.

Dear Eric, thank you for staying with us recently and leaving a score of your experience. We are glad that staff were good to deal with. We hope to welcome you back again on a future stay.

Dear Janne, thank you for staying with us recently and leaving a review. We are glad to hear you enjoyed breakfast at the restaurant. We hope to welcome you back again on a future stay.

Dear Steve, thank you for staying with us recently. We are glad that you made use of free parking. We hope to welcome you back again on a future stay.

Dear Graeme, thank you for staying with us recently and taking the time to leave a review. We hope to build on it for a future stay in Auckland.

Dear Donna, thank you for staying with us recently and leaving a review of your experience. We hope to build on it for a future stay.

Dear Hannah, thank you for staying with us recently and taking the time to leave a review. We are glad that made use of your rooms facilities to make your stay that bit more convenient. We hope to welcome you back again on a future stay.

Dear Sok, thank you for staying with us recently and leaving a review of your experience. We are glad to hear you made use of free parking on site and had a peaceful stay. We hope to welcome you back again on a future stay.

Dear Geoff, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you found us accessible to nearby public transport. We made it more convenient for guests to access public transport by making HOP cards available for purchase at reception.

Dear Carolin, thank you for staying with us recently and taking the time to leave a review. We are glad to hear you liked the view from your room. We hope to welcome you back again on a future stay.

Dear Carl, thank you for staying with us recently and taking the time to leave a review. There are nearby public transport options and we sell HOP cards at reception to enable guests to more easily access these services.

Dear Kate, thank you for leaving a score of your experience, We hope to build on it for a future stay.

Dear Hamish, thank you for staying with us recently and taking the time to leave a review. We appreciate you letting us know of an issue during your stay so we could get it addressed as we sometimes only hear of a problem once a guest has departed rather than taking the opportunity to make things right or move you to another room should it not be able to be resolved quickly. We know air conditioning especially with the humid summer is a necessity for a relaxing stay. We hope to welcome you back again on a future stay.

Dear Michael, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a future stay in Auckland.

Dear Danielle, thank you for staying with us recently and leaving a score of your experience. We hope to build on it for a a future stay.

Dear Katherine, thank you for staying with us recently and taking the time to leave a review. We are glad to hear that you made use of free onsite parking and found us accessible to the wider area. We hope to welcome you back again on a future stay.