I found some live bedbugs in the room. The room smelt like someone has smoked in it. The manager did not have any other room available and did not offer any relocation solution, we had to leave in the middle of the night with nowhere to go, we did not sleep in the hotel. I had to decontaminate all my belongings before going home , in a freezer, to eliminate all bedbugs, which costed 200 CHF. Worst hotel experience of my life.