Dear HIMANSHU,Thank you for taking the time to share your feedback regarding your recent stay at Park MGM. We apologize for any misunderstanding regarding our mini bar policy. We truly appreciate your suggestion of updating our app to clearly inform guests about these charges and we will bring this issue to the attention of our management team. Moreover, we understand your concern about the mini bar prices. Please allow us to assure you that our charges are on par with the other top range hotels in the city. However, your comments have been noted and will certainly be taken into consideration in the review of our procedures. Once again, we would like to extend my sincerest apologies for any inconvenience you encountered during your stay. We value your patronage and hope for the chance to better your opinions of our resort in the future.

Dear Jonathan,Thank you for taking the time to share your feedback regarding your recent stay at Park MGM. We sincerely apologize for the unfortunate incident involving the bathroom floor tile and we deeply regret the discomfort you experienced. Your safety and satisfaction are paramount to us. We've noted your suggestion regarding the provision of a bathmat and we assure you that we will carefully consider this for immediate implementation. Our objective is to ensure a comfortable and incident-free experience for all our esteemed guests. We thank you for your constructive feedback. We hope to serve you better in your future visits.

Dear Eileen,Thank you for taking the time to share your review with us on Expedia. Your feedback about our staff's friendliness has been taken into careful consideration and we will ensure to improve this aspect. Again, we truly appreciate your feedback as this gives us the opportunity to improve.

Dear Quyen,Thank you for taking the moment to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our hotel nice. However, we sincerely apologize for the inconvenience you experienced due to the lack of microwaves. Your feedback is important, and we will certainly consider this for future improvements. We hope to welcome you back in the near future and provide you with a better experience.

Dear Felicia,Thank you for taking the time to share your feedback regarding your recent stay at Park MGM. It is truly disheartening to hear that the quality of the bathroom shower heads did not meet your expectations. Rest assured, our maintenance team will be informed and will take prompt action to replace the shower head. Thank you for bringing this matter to our attention.