The hotel needs updating, but that is not the reason for the bad review. The sole reason is the cleanliness. You can have a hotel that is need of a renovation but still keep it clean. When we walked into our room, it reeked of smoke smell even though it's a nonsmoking hotel....You can at least turn the AC on to help with the odor. There were crumbs when I pulled out the mattress. That was gross. There was a cigarette butt in the window sill. NOT COOL. Pot holes in the parking lot. Should at least put a cone or something for when guests drive at night. Front desk staff NOT FRIENDLY. It seemed like we were bothering them....we weren't greeted upon arrival, instead just looked at? No smile, not even a "hi". All he told us was to go upstairs to our room and then sat back down. No list of amenities, no "hope you enjoy your stay" or offered further assistance, none of that. We did not feel welcome. We will NOT be staying here again when we return to Omaha.