Terrace/patio

Reviews of La Flora Resort Patong

5 out of 5
La Flora Resort Patong
39 Thaweewong Road, Patong Beach, Patong, Phuket

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 799 reviews" "
Rating 8 - Good. 246 out of 799 reviews" "
Rating 6 - Okay. 56 out of 799 reviews" "
Rating 4 - Poor. 18 out of 799 reviews" "
Rating 2 - Terrible. 14 out of 799 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at La Flora Hotel in Patong Beach, Phuket. The location is very good as it is right on Patong beach but it has its own private lounge chairs for hotel guests only. It is like an oasis from the madness of the streets in Patong! We had a balcony suite overlooking one of the two pools which were also very nice. The staff were excellent and very accommodating. The property itself is very well maintained. The breakfast was very good with many options. Overall, we would recommend this hotel for anyone who wants to be in Patong but would also like to be right at the beach and not have to deal with the crowds. It is not cheap but worth every penny!
Stayed 9 nights in Feb 2024
Response from Laflora Patong on 26 Feb 2024
Dear Mr. Christopher,Thank you for taking the time to share your delightful experience at La Flora Hotel. It's heartening to discover that we were able to provide you with a tranquil oasis away from the hustle and bustle of Patong. Our private beachfront indeed offers a serene atmosphere exclusively for our guests and we're glad you were able to enjoy your time there.Your commendation of our staff's service is highly appreciated. We constantly strive to provide our guests with a high level of service and your feedback goes a long way in motivating our team. Your praises about our well-maintained property, the pool, as well as the diverse breakfast options are also delightful to read.We agree that the convenience of a beachside location in Patong Beach combined with our commitment to providing a relaxing experience constitutes to an exceptional stay. It appears we were able to deliver this during your visit.Your endorsement is greatly valued and we're thrilled that you found your stay to be worth every penny. We take pride in providing excellent value to our guests and your feedback reassures us on this aspect.Your comments are very insightful and will assist us in continually enhancing our services. We look forward to welcoming you again at La Flora Hotel, where an exceptional beachside experience in Patong awaits you.Regards,Sasipak L.Hotel Manager.

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Had everything I need and in the perfect location. I will be staying there again.
Stayed 2 nights in Feb 2024
Response from Laflora Patong on 19 Feb 2024
Dear Mr. Brad,Thank you for your stellar rating and wonderful comments. We are thrilled to hear that our location and amenities were perfect for your needs. Our team strives to provide a great experience for all our guests and your feedback affirms those efforts. We look forward to welcoming you again on your next visit!Regards,Sasipak L.Hotel Manager.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 1 night in Dec 2023
Response from Laflora Patong on 28 Dec 2023
Dear Mr. Timothy,Thank you for choosing Laflora Resort Patong and for taking the time to leave us a 5-star review! We're thrilled to know you had a fantastic experience. If you have any specific feedback or suggestions, feel free to share. We look forward to hosting you again for another memorable stay.Best Regards,Sasipak L.Hotel Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, right next to Bangla Rd and beachfront on a good part of beach. Lovely Staff. Well designed comfortable rooms
Stayed 2 nights in Nov 2023
Response from Laflora Patong on 12 Dec 2023
Dear Mr. Daniel,Thank you for sharing your experience with us. We're thrilled to hear that our excellent location, fantastic staff, and lovely rooms added to the enjoyment of your stay. It's our mandate to provide comfortable, well-designed rooms and impeccable service. Your feedback is greatly appreciated and serves as encouragement to our team. We look forward to welcoming you back on your next visit to the area.Regards,Sasipak L.Hotel Manager

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Laflora Patong on 5 Dec 2023
Dear Louis,Thank you for your time to share us the five - star review, we are here to serve you anytime!Warm regards,Sasipak L.Hotel Manager

10/10 Excellent

Berc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vehicle traffic is little slow around the Patong beach. It takes long to reach the otel or the leaving the area for other places.
Stayed 3 nights in Nov 2023
Response from Laflora Patong on 29 Nov 2023
Dear Mr. Berc,Thank you for rating us 5/5 and highlighting our excellence. Our apologies for any inconvenience caused by the traffic around Patong beach. We understand that it can be frustrating and we're keen on finding ways to ease this for our guests. In the meanwhile, our staff can assist in planning your day to optimise travel time. Your feedback motivates us to continually improve. It has been a pleasure hosting you, and we look forward to your next stay.Regards,Sasipak L.Hotel Manager.

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like its zero distance accessibility to the beach with private sun-chairs, i like the shower facility in room, the breakfast was good too. However, if the room lighting could be brighter a bit that would be much better, or at least there's a control button to tune the light brighter especially for ladies to wear make-up.
Stayed 2 nights in Nov 2023
Response from Laflora Patong on 13 Nov 2023
Dear Ms. Juanita,Thank you for your valuable feedback and appreciating our beach accessibility and in-room amenities. We are thrilled you enjoyed our breakfast too. Your suggestion regarding room lighting has been taken into account, and we are exploring ways to provide adjustable lighting features. We strive to create a comfortable environment for our guests and your insights help us in that endeavor. We look forward to welcoming you back in the future for another enjoyable stay.Regards,Sasipak L.Hotel Manager

10/10 Excellent

Pilaiporn, elk grove

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent just one word
Stayed 4 nights in Oct 2023
Response from Laflora Patong on 6 Nov 2023
Dear Khun Pilaiporn,Thank you for the generous feedback. We're thrilled that our services managed to meet your expectations to receive such high praise. Your succinct review speaks volumes and motivates us to maintain our excellence. We understand the importance of providing the best service and it's always fulfilling to hear when we succeed. We look forward to welcoming you back to our hotel in the future, aiming to surpass the extraordinary experience you've already had.Regards,Sasipak L.Hotel Manager

8/10 Good

Mishal

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Laflora Patong on 6 Nov 2023
Dear Mishal,Thank you for your rating. It's great to see you had a positive experience at our hotel. We understand that there's always room for improvement and we assure you that we continually strive to provide better service. If you have any specific feedback or suggestions, we'd love to hear from you. We look forward to welcoming you back for an even better experience next time.Regards,Sasipak L.Hotel Manager

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in one of the pool and Beach front villas. It was amazing. I got a private pool and direct access to Patong Beach. It was located centrally to everything from shopping, restaurants and outdoors activities. The staff were so nice. I highly recommend this place.
Stayed 1 night in Oct 2023
Response from Laflora Patong on 6 Nov 2023
Dear Ms. Alicia,Thank you for sharing your wonderful experience at our resort. We're thrilled to know that you found our location both convenient and enjoyable. We strive to provide excellent service and it’s encouraging to hear that our staff made your stay special. Your high recommendation is much appreciated. We look forward to welcoming you back to your private pool and beach front villa in the near future.Regards,Sasipak L.Hotel Manager

10/10 Excellent

Dillon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and pleasant breakfast buffet. Would definitely recommend to anyone wanting to stay on beach front property in Patong.
Stayed 3 nights in Sep 2023
Response from Laflora Patong on 3 Oct 2023
Dear Mr. Dillon,Thank you so much for your positive feedback and for taking the time to post this review. It's our guests who allow us to constantly improve the way we do business, one of which we're really proud of, is the service we provide at our beachfront property located at Patong. We're thrilled to hear that you enjoyed our breakfast buffet and staff service during your stay. We look forward to welcoming you back on your next visit. Regards,Sasipak L.Hotel Manager

8/10 Good

Vlado

Stayed 5 nights in Aug 2023
Response from Laflora Patong on 23 Sep 2023
Dear Vlado,Thank you so much for your time to share us your experience of stay, we delighted to know that you were enjoyed and we look forward to serving you again in the next future.Warm regards,Sasipak L.Hotel Manager

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia said this hotel was a 5 star rated hotel but the staff claims they don't have have any star rating since it is a "resort". I would rate this a 2 STAR MOTEL USA STANDARDS. My room had mold on the roof and in the closet where water was leaking down. The entire room had a mold / wet towel / dirty laundry smell. It was so unbearable that I left a day early from my booking and the staff did not even offer a refund.
Stayed 3 nights in Jun 2023
Response from Laflora Patong on 7 Jul 2023
Dear Kevin,Thank you for taking the time to share your feedback regarding your recent stay at La Flora Resort Patong. We genuinely apologize for any inconveniences you experienced during your time with us, as it is always our intention to provide the highest level of service and comfort to our guests.We understand that you were disappointed with the discrepancy in star rating information provided by Expedia. We would like to clarify that La Flora Patong Hotel is indeed a five star rated resort. We apologize for any confusion this may have caused.We deeply regret that your room did not meet your expectations and fell short of the cleanliness standards we strive to maintain. Please be assured that we take your comments seriously, and we have addressed the issue with our housekeeping team to prevent any recurrence in the future. We appreciate you bringing this matter to our attention.Regarding the unpleasant smell in your room, we understand how distressing that can be, and we apologize for the discomfort caused. Our team is committed to ensuring a pleasant and refreshing atmosphere throughout the hotel, and we regret that we were unable to rectify the situation during your stay.Regarding your decision to depart early, we apologize for the inconvenience you experienced, and we understand your disappointment in not receiving a refund. As each booking is subject to specific terms and conditions, from the booking agent then any refund requests need to be made through them. Our goal is always to provide fair and satisfactory resolutions to our guests' concerns.We genuinely appreciate your feedback, as it allows us to identify areas for improvement and ensures that we continue to enhance our guests' experiences. We hope that you will consider giving us another opportunity to provide you with the exceptional service and comfort that our guests have come to expect from La Flora Patong Hotel.Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly. We value your patronage and would like to regain your trust. Regards,Sasipak L.Hotel Manager

10/10 Excellent

Ram

Stayed 2 nights in Jun 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service
Fronts the beach
Stayed 10 nights in May 2023
Response from Laflora Patong on 21 Jun 2023
Dear Mr. Roger, Thank you for your good review! We're thrilled to know that you enjoyed our beachfront location. We hope to see you again soon for an even better experience. Regards,Sasipak L.Hotel Manager

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from Laflora Patong on 22 May 2023
Dear Mr. Robert,Thank you for choosing our hotel for your holiday accommodations and for taking the time to leave us a rating. We at La Flora, are thrilled that we were able to make a good impression on you. We are looking forward to creating more memorable holiday moments for you.Regards,Sasipak L.Hotel Manager

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at La Flora for a compony retreat. There were 20 of us in total. The staff, the facilities, everything was top notch!! I would highly recommend this hotel is the best hotel ON THE BEACH in Patong.
Stayed 3 nights in Apr 2023
Response from Laflora Patong on 22 May 2023
Dear Mr. Shannon,Thank you for choosing La Flora for your company retreat. We're delighted to hear that you and your group had a top-notch experience with our staff and facilities. It's fantastic to be recognized as the best beachfront hotel in Patong. Your recommendation means a lot to us. We strive to maintain our high standards and provide memorable stays for all our guests. Should you plan any future visits or events, we would be thrilled to welcome you back and ensure another exceptional experience. Thank you once again for your kind words and for choosing La Flora as your preferred hotel in Patong. Regards,Sasipak L.Hotel Manager.

8/10 Good

EVERT

Liked: Cleanliness, staff & service, property conditions & facilities
The place to be if you want to enjoy the luxury of direct beach access from the hotel as well as being only steps away from the infamous Patong nightlife. The hotel rooms are facing each other, with a pool in between that can be a bit noisy.
Stayed 6 nights in Apr 2023
Response from Laflora Patong on 22 May 2023
Dear Mr. Evert,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback about our direct beach access and proximity to the vibrant Patong nightlife. We apologize for any inconvenience caused by noise from the pool area. Our team is constantly working on ways to improve our guests' experience, and we will take your concerns into consideration to find a solution. We invite you to visit us again, and we are confident that your next stay will be even more enjoyable. Regards,Sasipak L.Hotel Manager.

8/10 Good

John, APO AP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly staff. Centrally located to Bangla Road which is the nightlife area in Pa Tong. The price was a little high though for a basic room. Will not stay again due to the price rates. Paid $230.00 for a standard deluxe room. This was more expensive than the Marriott.
Stayed 1 night in Apr 2023
Response from Fon on 19 Apr 2023
Dear Mr. John,Greetings from La Flora Resort Patong!We are delighted to learn that you had a good stayat our resort and that you loved our cleanliness, our friendly staff members, and our incredibly central location which is close to Bangla Road, the heart of Patong's nightlife and just steps away from the popular Patong Beach. As for our price, it is comparable to the price in the industry with the same category as ours and considering our central location we find it reasonable.We hope that you will reconsider coming back.Regards,Sasipak L.Hotel Manager

10/10 Excellent

Tom, Taguig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Excellent hotel amazing service from check-in to check-out given wonderful room that was very spacious, clean, snacks and drinks were restocked daily. The staff was one of the nicest staff we have ever encountered in Phuket and Thailand. They were always friendly and asked how our stay was going every time we walked in the lobby. They also were able to recommend the good tourist spot to visit. Not to mention a fantastic location for a 5star luxury hotel, definitely our hotel when we visit again. Again Kudos to the outstanding staff especially: La feetah
Stayed 4 nights in Jan 2023
Response from Laflora Patong on 13 Mar 2023
Dear Tom, Thank you for such a positive and detailed review, which I am sure other holidaymakers will find helpful. Our staff works around the clock to deliver the highest quality of service to our valued guests, and we appreciate their efforts being recognized. Your kind appreciation for La feetah will definitely be forwarded, and I am sure the entire team will be thrilled to be applauded for their tireless efforts. It is so pleasing to hear that you were completely satisfied with the big and spacious room you were provided along with fully well-equipped amenities for all your personal needs. Our location is indeed stunning, ideally set on Phuket southwest shoreline, in the heart of Patong beach. It is truly a monumental honor to read your confident recommendation, and we cannot wait to welcome you back again for yet another fabulous stay! Regards,Sasipak L.Hotel Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful property. Room opened right out to the pool. Steps away from the beach and very close to Bengali night market. The service was incredible.
Stayed 1 night in Feb 2023
Response from Laflora Patong on 16 Feb 2023
Dear Mr. James,Greetings from La Flora Resort Patong!Our entire team is very proud and pleased to have provided you with such a great stay at our resort, thank you so much for choosing to spend your holiday with us. We highly appreciate the perfect rating that you gave and the feedback that you left. We are so much delighted to learn that you loved our beautiful property so much, the room that has the direst access to the pool, our unbeatable location which is just steps away from the beacha nd very close to Bengali night market. Most of all, you were deeply impressed with the incredible service provided by our staff members, of whom we are truly proud. Once again, thank you for your heartwarming review, it inspires us to keep giving nothing but the best to dear guests like you. We just can't wait to host your stay again. Regards,Sasipak L.Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sweet spot
A beautifully located in maintained Hotel. Exemplary service and hospitality.
Stayed 4 nights in Feb 2023
Response from Laflora Patong on 16 Feb 2023
Dear Mr. Michael,Thank you so much for sharing your great feedback, I'm glad to know that you were enjoyed with our facilities and service. Look forward to welcoming you back again soon.Best regards,Sasipak L.Hotel Manager

10/10 Excellent

Ray, Oakton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Laflora Patong on 13 Mar 2023
Dear Ray,Thank you so much for leaving us a wonderful rating, it's much appreciated. We look forward to serving you again soon.Regards,Sasipak L.Hotel Manager

10/10 Excellent

Svetlana, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and attentive trying keep property in a excellent condition. Breakfast very good and served before 11am.Beach amazing and walkable. I would recommend to everyone!
Stayed 10 nights in Dec 2022
Response from Fon on 9 Feb 2023
Dear Svetlana,Greeting from La Flora Resort Patong,Thank you so much for your time to share us your experience and wonderful feedback. We are glad to see that our team provide you an excellent service and we were very happy you have enjoyed our breakfast and amazing beach which is only a step to walk to our beach area.Thank you once again for being our valued guest and appreciate your kind recommendation our hotel to the other. Hope to serve you again soon.Sincerely yours,Sasipak L.Hotel Manager

10/10 Excellent

Ray, Oakton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great and in a great location. All the staff are amazing.
Response from Laflora Patong on 16 Feb 2023
Dear Ray,It's great pleasure to see you valued feedback, it means to us a lot. I'm so happy to see that you were satisfied with our property, location and staff performance with an excellent service. Hope to seeing you again soon.Best regards,Sasipak L.Hotel Manager

2/10 Terrible

Cagdas

Stayed 1 night in Nov 2022

8/10 Good

Ronald J, Hampstead

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La Flora is one of the few beach front hotels in town on Patong beach. All other hotels require you to cross the busy street to access the beach. It us also within short walking distance to many town attractions including Bangla Rd. You are not trapped at some remote resort requiring car access to the town.
Stayed 6 nights in Nov 2022
Response from Sasipak L. on 7 Feb 2023
Dear lucia qin,Greetings from La Flora Resort Patong!Thank you for spending your holiday with us and for your 4-star rating and feedback! We are glad that you loved our excellent location near the beach and easy access to many attractions place. We look forward to welcoming you back again in the near future.Best regards,Sasipak L.Hotel Manager

8/10 Good

Baraa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice days and good staff
Stayed 3 nights in Oct 2022
Response from La Flora Resort Patong on 3 Nov 2022
Dear Baraa,Greetings from La Flora Resort Patong!Thank you kindly for your high rating and lovely feedback. We are pleased to learn that you had nice days at our resort, and you were impressed by our good staff members. It has been a pleasure hosting you, and we hope to have you with us again. Best regards, Hotel Manager

8/10 Good

jarren

Travelled with partner
Liked: Cleanliness, staff & service
Nice location and quiet. Breakfast could be better options.. Overall just feels a bit outdated the hotel for the price. 3.5/5 I would stay again however I think the prices need to come down comparing to other hotels.
Stayed 4 nights in Oct 2022
Response from La Flora Patong on 2 Nov 2022
Dear Mr. Jarren,Greetings from La Flora Resort Patong!Thank you kindly for spending your holiday with us and for taking the time to write your feedback. We are pleased to learn that you loved our nice location and the quietness of the place. As for the facilities and ambiance, The La Flora Resort Patong has a modern unique style. It is the only boutique resort in the central Patong Beach area that offers pool villas. This trendy resort showcases a high-end lifestyle, complete with two sparkling swimming pools, stylishly designed accommodations, distinctive dining, and spectacular panoramic views. The resort is ideal for those who seek an amazing honeymoon or romantic getaway to a luxurious tropical paradise and then discover a unique Phuket beach resort where sleek style and gorgeous scenery converge in the most appealing of ways. We appreciate your suggestion about the breakfast, and we'll discuss it with our F&B manager for consideration. With regard to the price, ours is comparable to the other hotels in the same category.Thank you for expressing your desire to stay with us again. You will be most welcome!Best regards, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Our 2nd visit after 2yrs pandemic. All is fine except for the pillow which needs to be requested for hard ones. Friendly staffs,awesome breakfast buffets and amenities nearby. Great location too. Will be back again for the future stays.
Stayed 3 nights in Oct 2022
Response from La Flora Resort Patong on 2 Nov 2022
Dear Valued guest,Thank you very much for your great review and your kind words regarding your stay at our resort.We are delighted that you enjoyed the La Flora Resort Patong so much and that you had a comfortable and stress-free stay with us. We are glad that your vacation was suitable for your expectations on so many levels, from our delicious and rich breakfast buffets, our amazing location and our friendly and helpful staff. Once again, thank you very much for your kind review, and for your recommendation as well. It was a pleasure to have you with us and we look forward to welcoming you back to La Flora Resort Patong. Best regards, Hotel Manager

10/10 Excellent

CHARLES MUNSON, Kawasaki

Travelled with family
Liked: Cleanliness, staff & service
Very close to beach!
Stayed 4 nights in Sep 2022

10/10 Excellent

Andrew

Stayed 5 nights in Sep 2022

10/10 Excellent

scott

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Wonderful staff! Smile after smile! Right on the beach!! Took care of us all the time.
Stayed 4 nights in Aug 2022
Response from Laflora Resort Patong on 6 Sep 2022
Dear Scott,Thank you so much for your great feedback, we appreciate your kind word about out service and location. We look forward to welcoming you back again soon.Sincerely yours,Hotel Manager

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach. Great staff. My only complaint is the extremely loud wake up call at 8:00 every morning......Thai national anthem
Stayed 2 nights in Jul 2022
Response from Laflora Patong on 27 Jul 2022
Dear Mr. Dave, We appreciated your kind word about our location and team's performance. I will make sure team will receive your comment. Noise had been reported to the municipality and asked if they are able to reschedule the disaster system. Thank you once again for your feedback and stay with us. We look forward to seeing you again. Sincerely yours, Hotel Manager

2/10 Terrible

Amal

Stayed 2 nights in Jul 2022

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected
The location and facilities are excellent. The staff were awesome. The extra help provided to the four of us was above and beyond what we expected when we booked. Would stay again.
Stayed 1 night in Jun 2022
Response from Hotel Manager on 10 Jun 2022
Dear Mr. Paul, Thank you for your time to share us your experience with us. On behalf of the entire team was grateful for your feedback, it's our pleasure to provide the best possible service to our guest. Thank you once again for your stay and great feedback. We look forward to serving you again soon. Sincerely yours, Hotel Manager

10/10 Excellent

RONEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location, great staff
Stayed 2 nights in May 2022
Response from Hotel Manager on 13 Jun 2022
Dear Mr. Ronen, Thank you for taking your time out to share us your feedback, we're happy to read that you enjoyed your experience both Location and our team's performance that exceeded your expectations. Thank you once again for your stay and great feedback. We look forward to serving you again soon. Sincerely yours, Hotel Manager

10/10 Excellent

david

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
great location aircon very week
Stayed 2 nights in Apr 2022
Response from Laflora Resort Patong on 28 Apr 2022
Dear David, Thank you for taking your time to leave us an excellent rating. I'm happy to know that you had enjoyed our great location where is in the heart of Patong and easy to find everything you need. Anyway, I regret for the unpleasant experience with aircon but please be assure that it's been addressed to team concerned to improve. We look forward to seeing you again in the next future. Sincerely yours Hotel Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property.
Stayed 6 nights in Apr 2022
Response from Laflora Patong on 25 Apr 2022
Dear Ronald, Thank you for taking your time to leave us an excellent rating, it's our much appreciated. I'm also great to know that you had enjoyed our service and facilities. Please get in touch for what we can do to make your next visit even better. Sincerely yours, Hotel Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great central location on the beach. Easy to walk to everything. right in the heart of Patong. one of the few hotels right on the beach. Direct beach access, most hotels on the other side of the road.
Stayed 4 nights in Dec 2021
Response from Laflora Resort Patong on 25 Jan 2022
Dear Mr. James, Thank you so much for taking the time to leave us an excellent rating. We are glad to learn that you enjoyed our convenient location where the guest can find everything they need. Looking forward to serve you in your next visit at Laflora Patong. Sincerely yours Hotel Manager

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Surprisingly quiet considering it's location. Location couldn't be better.
Stayed 3 nights in Jan 2022
Response from Laflora Resort Patong on 16 Jan 2022
Dear James, Thank you for taking your time to leave us an excellent rating. It's much appreciated. We look forward to welcome you back again. Warm regards, Hotel Manager

10/10 Excellent

ESTEFANIA

Liked: Cleanliness
Stayed 2 nights in Dec 2021

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location
Incredible location. It's on the beach. Nice rooms. Variety of rooms too. Two pools. Great breakfast. I love this hotel. Staff is one of the best around. The location is amazing. Can walk to everything and anything that you would want. Can be a bit pricey. I look for deals on internet sites and when I can get a sensible price. I take it. I highly recommend this Hotel
Stayed 3 nights in Mar 2020
Response from Noom on 30 Mar 2020
Thank you for staying with us and for taking the time to write a review. We are delighted to know that you were impressed by our attentive service, comfortable rooms, and gorgeous pool with an ocean view. We would be happy to serve you again on your next visit to Phuket! Best regards, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very fast room service, great breakfast, lovely pool, great beach - nice clean room with fast maid service.
Stayed 3 nights in Feb 2020
Response from Noom on 3 Mar 2020
Dear Guest, Thank you for choosing to stay at La Flora and for sharing your gleaming review! We are glad we exceeded your expectations with an accommodating and attentive staff, delicious breakfast buffet, and our perfect beachfront location. It would be a pleasure to welcome you back for another unforgettable vacation! Sincerely, Hotel Manager

10/10 Excellent

Jonathan, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best hotel I have ever stayed in. I started to cry when I had to leave. The staff was like family and the hotel was like a home to us. I couldn’t of wished for a better place to be. The Manager Rathipat (Lateefah) is absolutely amazing.
Stayed 5 nights in Feb 2020
Response from Noom on 24 Feb 2020
Dear Jonathan, Thank you for spending your holiday at our resort and for sharing your fantastic review! We are pleased to hear you enjoyed our proximity to the beach and the famous Bangla road. Thank you for the special mention of some outstanding members of our team, they will be delighted to hear their efforts are being recognized. We hope you return for another unforgettable vacation! Best regards, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail. Extremely good and friendly service from ALL staff. Ocean front location. Unhappy with junior suite accomodation where bathroom had no doors and no privacy while in the commode. Should have been advertised as such in your website
Stayed 4 nights in Jan 2020
Response from Noom on 5 Feb 2020
Dear Valued Guest, thank you very much for the generous rating of our hotel. We are delighted to read that everything suited your needs perfectly. Our boutique resort offers an excellent beachfront location and outstanding service for all travelers. We are sorry to hear that some elements of your stay did not meet your expectations. We appreciate your comments and have shared them with the team. We hope that you will return to have many more memorable stays with us in the future. Best regards, Hotel Manager

6/10 Okay

Padma

Travelled with partner
Liked: Staff & service
On the beach! Unfortunately right in the midst of a busy area. Beach is Not private.
Stayed 3 nights in Jan 2020
Response from Noom on 5 Feb 2020
Dear Padma, Thank you for sharing your positive feedback and rating us. We are happy to hear you enjoyed our beachfront location, but are disappointed to learn it was a bit too crowded for you. Since Patong is one of the busiest areas in Phuket, the beaches usually don't get much privacy. However, our sister resort, The Naka Phuket, offers its own private beach and is accessible by a free shuttle available to all our guests. We hope you return soon! Sincerely, Hotel Manager

6/10 Okay

Jina

Liked: Cleanliness, room comfort
Convenient to everything.
Nice room but no view. No parking available because less than 10 car parking for the hotel.
Stayed 2 nights in Nov 2019
Response from Noom on 15 Jan 2020
Dear Khun Jina Thank you for choosing La Flora Resort Patong and leaving us feedback. We are pleased that you enjoyed our outdoor area and enjoyed helpful service. We regret the inconvenience regarding the car parking space and the Resort just a few step to the beach and we do have the room facing the ocean too but the standard room was the pool view and pool access. We would be happy to welcome you again on your next trip to Phuket and stay with us Sincerely yours

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from Noom on 28 Dec 2019
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

ABERDEEN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
2nd Stay at La Flora
Room good. My AC in my room died in the middle of the night, but we were offered a suite to tide thorough the night.. nice. Thanks.. but a little troublesome.. but they also let me keep the suite cos the AC still was down in the am. But kudos to service recovery!! Kop Khun Kap!
Stayed 1 night in Nov 2019
Response from Noom on 4 Dec 2019
Thank you for taking the time to share your feedback. While I wish you had a better experience, your feedback that we learn from and use to improve and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience