Unfortunately, this particular room was very noisy from the main road facing the room. I was unable to have a good sleep throughout my 4-night stay at the hotel. Upon check-in and entering the room, the bathroom had an awful smell which I had to clean it myself. However, the smell from the drainage remain. The shower gel dispenser in the shower was leaking. Nevertheless, the rest of the hotel are nice and clean. The breakfast was good with sufficient varieties from local and western food.
Clean n bright lobby n restaurant. Friendly n helpful staff. Respectful n humble. Lovely pool n clean. Good security n ATM just next door to lobby. Closeby to some cool shopping areas . How many Stars your hotel may be....once on the street, its awhole different thing. Stay street wise n careful. Just like anywhere else in the world. The locals are very friendly n willing to assist.
Patrick
เข้าพัก 3 คืน, มกราคม 2020
การตอบกลับจาก General Manager วันที่ 12 ม.ค. 2020
Dear Mr Patrick,
Warm greetings from the Ibis Jakarta Kemayoran Hotel,
Thank you for choosing the Ibis Jakarta Kemayoran hotel for a place to visit while in Jakarta.
Thank you for taking the time to provide positive comments. Your assessment of the Ibis Jakarta Kemayoran Hotel is very helpful for us to further improve the quality of service.
Once again we thank you for your willingness to take the time to give an assessment. We will look forward to your visit at another time at the Hotel Ibis Jakarta Kemayoran.
Kind regards,
Djati Asmara W
General Manager
great stay, no worries, good and clean, helpful staff, kinda central easy to get to, near train station, breakfast available and pool, which is nice, non smoking floors too. good stau
Allam
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก General Manager วันที่ 12 ม.ค. 2020
Dear Mr Allam,
Warm greetings from the Ibis Jakarta Kemayoran Hotel,
Thank you for choosing the Ibis Jakarta Kemayoran hotel for a place to visit while in Jakarta.
Thank you for taking the time to provide positive comments. Your assessment of the Ibis Jakarta Kemayoran Hotel is very helpful for us to further improve the quality of service.
Once again we thank you for your willingness to take the time to give an assessment. We will look forward to your visit at another time at the Hotel Ibis Jakarta Kemayoran.
Kind regards,
Djati Asmara W
General Manager
good stay, some cleaning required, but only small stuff, there is a swimming pool and staff is helpful. nice location not hard to find, good luxurious bathrooms. all ok. happy to stay here.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก General Manager วันที่ 6 ม.ค. 2020
Dear Guest,
Greetings from Ibis Jakarta Kemayoran.,
Thank you so much for giving your review about Ibis Jakarta Kemayoran.
Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district.Near statiun train Kemayoran,Stasiun Train Gambir, Stasiun train Senen, and bear with MONAS and Istiqlal mosque.
I'm very happy to know that you enjoy your night with Ibis Jakarta Kemayoran very well and very appreciate if you could recommend to your friend and also back to stay with us again.
We are delight to welcoming you again to our hotel.
Kind regards,
Djati Asmara W
General Manager
great stay, good location, helpful staff, sadly not all speak english, walls can be dirty ( if you look ) otherwise i would stay here again, some luxurious feels here and there, kind and helpful staff, all in all good stay
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก General Manager วันที่ 6 ม.ค. 2020
Dear Guest,
Greetings from Ibis Jakarta Kemayoran.,
Thank you so much for giving your review about Ibis Jakarta Kemayoran.
Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district.Near statiun train Kemayoran,Stasiun Train Gambir, Stasiun train Senen, and bear with MONAS and Istiqlal mosque.
I'm very happy to know that you enjoy your night with Ibis Jakarta Kemayoran very well and very appreciate if you could recommend to your friend and also back to stay with us again.
We are delight to welcoming you again to our hotel.
Kind regards,
Djati Asmara W
General Manager
Not so bad. Central. Easy to get to. Nice personnel helpful staff. Not all of them speak English. But very friendly and helpful. The place shape is also good. Could always be better. But for this price range it's completely fine all in all i enjoyed my stay
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Djati Asmara W วันที่ 30 ธ.ค. 2019
Dear Guest ,
Warmers greeting from Hotel Ibis Jakarta Kemayoran,
Thank you for choosing Ibis Jakarta Kemayoran for stay during in Jakarta.
Thank you so much for your good review to Ibis Jakarta Kemayoran and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation.Your feedback is very in-portent with our hotel.Your recommendation for renovation hotel is good.
I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better.
We look forward to welcoming you back to our hotel.
Best regards,
Djati Asmara W
General Manager
Dear Mr. CJ ,
Warmers greeting from Ibis Jakarta Kemayoran,
Thank you so much for your good review to Ibis Jakarta Kemayoran and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation.
I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better.
We look forward to welcoming you back to our hotel.
Best regards,
Djati Asmara W
General Manager
Thank you for your recent stay and comment being made during your stay.
We are glad that you had a wonderful time in Jakarta.
Your comment have been shared to all of our team and we are so happy to hear it.
We've also notes your input which we can still improve and shared the notes accordingly to the concerned department.
truly hope that we could host you again in the future to regain your faith towards our products and services again.
Warm regards,
Djati Asmara W
General Manager
8/10 ดี
ผู้เข้าพักจริง
2 มิ.ย. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ผู้เข้าพักจริง
เข้าพัก 4 คืน, พฤษภาคม 2019
การตอบกลับจาก Djati วันที่ 3 มิ.ย. 2019
We are more than just excited and thrilled that you enjoyed your visit to Jakarta as well as your stay with Ibis Jakarta Kemayoran. Our strategic location is indeed one of our selling point, not only nearby with Monas, Jakarta Expo Kemayoran, but also with several shopping destinations such as Grand Indonesia Shopping Town ,Mangga Dua Square. On the other hand, we also hope that you could feel the Indonesian warmth delivered by our staffs. We look forward to have you back and be your home away from home here in Jakarta.
Best regards,
Djati Asmara W
General Manager
Staff ok but the hotel is really the worst ibis.. don’t know how Accor still manage it
sebastian
เข้าพัก 4 คืน, พฤษภาคม 2019
การตอบกลับจาก Djati วันที่ 12 มิ.ย. 2019
Thank you for your recent stay and comment being made during your stay.
We are glad that you had a wonderful time in Jakarta.
Your comment have been shared to all of our team and we are so happy to hear it.
We've also notes your input which we can still improve and shared the notes accordingly to the concerned.
truly hope that we could host you again in the future to regain your faith towards our products and services again.
Warm regards,
Djati Asmara W
General Manager
The hotel may have been nice once and the lobby makes you think it will be but the room is gross. The area around the hotel is disgusting broken pavement and no safe places to walk with the traffic. Food in restaurant is also very overpriced and not worth it. Also theirs suppose to be fridge in room and their isnt. I cut my stay here short by a day with no refund and moved to a nicer hotel.
We are more than just excited and thrilled that you enjoyed your visit to Jakarta as well as your stay with Ibis Jakarta Kemayoran. Our strategic location is indeed one of our selling point, not only nearby with Monas, Jakarta Expo Kemayoran, but also with several shopping destinations such as Grand Indonesia Shopping Town ,Mangga Dua Square. On the other hand, we also hope that you could feel the Indonesian warmth delivered by our staffs. We look forward to have you back and be your home away from home here in Jakarta.
Best regards,
Djati Asmara W
General Manager
Bed was so confort. Air condition is nice not to cold n not to hot. Wifi coverage is good all over the hotel. Breakfast is so many choices to have..swimming pool awesome..
Faiz
เข้าพัก 2 คืน, มีนาคม 2019
การตอบกลับจาก Djati วันที่ 4 เม.ย. 2019
Thank you so much for giving your review about Ibis Jakarta Kemayoran.
Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district.
I'm very happy to know that you enjoy your night with Ibis Jakarta Kemayoran very well and very appreciate if you could recommend to your friend and also back to stay with us again.
We are delight to welcoming you again to our hotel.
Kind regards,
Djati Asmara W
General Manager
Thank you so much for giving your review about Ibis Jakarta Kemayoran.
Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district.
I'm very happy to know that you enjoy your night with Ibis Jakarta Kemayoran very well and very appreciate if you could recommend to your friend and also back to stay with us again.
We are delight to welcoming you again to our hotel.
Kind regards,
Djati Asmara W
General Manager
Wifi was not available throughout my 4 nights stay ... disrupted my work...
Should be compensated for this.
Mohamad
เข้าพัก 1 คืน, มีนาคม 2019
การตอบกลับจาก Djati วันที่ 8 มี.ค. 2019
Thank you for taking the time to tell us about your experience at Ibis Jakarta Kemayoran Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Djati Asmara W
General Manager
We are more than just excited and thrilled that you enjoyed your visit to Jakarta as well as your stay with Ibis Jakarta Kemayoran. Our strategic location is indeed one of our selling point, not only nearby with Monas, Jakarta Expo Kemayoran, but also with several shopping destinations such as Grand Indonesia Shopping Town ,Mangga Dua Square. On the other hand, we also hope that you could feel the Indonesian warmth delivered by our staffs. We look forward to have you back and be your home away from home here in Jakarta.
Best regards,
Djati Asmara W
General Manager
Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Djati Asmara W
General Manager
Le service de réception est excellent, je voudrai remercier Mary qui parle français et nous aider sur les informations touristiques
Veronique
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก Djati วันที่ 19 ธ.ค. 2018
We are more than just excited and thrilled that you enjoyed your visit to Jakarta as well as your stay with Ibis Jakarta Kemayoran. Our strategic location is indeed one of our selling point, not only nearby with Monas, Jakarta Expo kemayoran, but also with several shopping destinations such as Grand Indonesia Shopping Town ,Mangga Dua Square. On the other hand, we also hope that you could feel the Indonesian warmth delivered by our staffs. We look forward to have you back and be your home away from home here in Jakarta.
Best regards,
Djati Asmara W
General Manager
We thank you very much for your compliment towards our hotel. We are really glad to read your review. On behalf of my team, again thank you for staying with us and wishing you to stay in our hotel for next trip to Jakarta.
Kind regards,
Djati Asmara W
General Manager
Thank you so much for giving your review about Ibis Jakarta Kemayoran.
Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district.
I'm very happy to know that you enjoy your night with Ibis Jakarta Kemayoran very well and very appreciate if you could recommend to your friend and also back to stay with us again.
We are delight to welcoming you again to our hotel.
Kind regards,
Djati Asmara W
General Manager
great bed good room outstanding service. Staff friendly and reception staff very helpful
mark
เข้าพัก 2 คืน, พฤศจิกายน 2018
การตอบกลับจาก Djati General Manager วันที่ 21 พ.ย. 2018
We are more than just excited and thrilled that you enjoyed your visit to Jakarta as well as your stay with Ibis Jakarta Kemayoran. Our strategic location is indeed one of our selling point, not only nearby with Monas, Jakarta Expo kemayoran, but also with several shopping destinations such as Grand Indonesia Shopping Town ,Mangga Dua Square. On the other hand, we also hope that you could feel the Indonesian warmth delivered by our staffs. We look forward to have you back and be your home away from home here in Jakarta.
Best regards,
Djati Asmara W
General Manager
การตอบกลับจาก Djati A Widjaya (General Manager) วันที่ 5 พ.ย. 2018
We thank you very much for your compliment towards our hotel. We are really glad to read your review. On behalf of my team, again thank you for staying with us and wishing you to stay in our hotel for next trip to Jakarta.
Kind regards,
Djati Asmara W
General Manager
Thank you for leaving the rating for us and if you have any feed back to improve the service and product, please do not hesitate to contact us. We look forward to welcoming you again in our hotel.
Best Regards,
Djati Asmara W
General Manager
10/10 ดีเลิศ
Charlene
30 ส.ค. 2018
Value for money
Lovely clean room pool area was great and buffet breakfast had a great variety and delicious.
Staff were all so nice and helpful
Charlene
เข้าพัก 2 คืน, สิงหาคม 2018
การตอบกลับจาก Djati Asmara วันที่ 18 ต.ค. 2018
We are more than just excited and thrilled that you enjoyed your visit to Jakarta as well as your stay with Ibis Jakarta Kemayoran. Our strategic location is indeed one of our selling point, not only nearby with Monas, Jakarta Expo kemayoran, but also with several shopping destinations such as Grand Indonesia Shopping Town ,Mangga Dua Square. On the other hand, we also hope that you could feel the Indonesian warmth delivered by our staffs. We look forward to have you back and be your home away from home here in Jakarta.
Best regards,
Djati Asmara W
General Manager
On behalf of the management and staff of Ibis Jakarta Kemayoran, we would like to thank you for staying with us during your visit to Jakarta. Certainly we are very eager to have you back with us, anytime you are back in town.
Best regards,
Djati Asmara W
General Manager
My wife and I stayed at the hotel to attend a wedding party held nearby. The room was comfortable and clean, no issue with that.
However, the housekeepin service was slow. I asked for hair dryer but it took them almost an hour, only to inform me that all the hair dryer stocks were being borrowed by other guests. Would appreciate next time if the hotel keeps a data of available housekeeping items real time so that guests can be informed immediately.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กรกฎาคม 2018
การตอบกลับจาก praburizal วันที่ 26 ต.ค. 2018
Thank you for taking the time to tell us about your experience at IbisJakarta Kemayoran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However, it is disappointing to know that not all expectations were met. I will personally share all concerns to the related department, and I shall personally take appropriate measurements for improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Djati Asmara W
General Manager
Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Djati Asmara W
General Manager
Lokasi hotel cukup strategis, nyaman dan aman. Kalau ingin rekreasi ke Bogor tinggal jalan kaki menuju stasiun kemayoran, kalau mau ke bandara soetta tinggal naik Damri, meskipun taksi telah menanti didepan hotel, fasilitas yang diberikan cukup untuk membuat anak-anak senang seperti kolam renang
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2018
การตอบกลับจาก praburizal วันที่ 19 ต.ค. 2018
Kami merasa sangat senang karena anda merasa puas dengan seluruh fasilitas dan pelayanan yang telah kami suguhkan. Kami tunggu kedatangan anda di lain waktu untuk menginap dan bersantap di Ibis Jakarta Kemayoran Hotel.
Salam hangat,
Djati Asmara W
General Manager
Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Djati Asmara W
General Manager
8/10 ดี
ผู้เข้าพักจริง
12 ธ.ค. 2017
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
room is not that nice, basic facilities, but clean
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2017
การตอบกลับจาก praburizal วันที่ 19 ต.ค. 2018
We very much appreciate your comments regarding your stay at Ibis Jakarta Kemayoran Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best regards,
Djati Asmara W
General Manager
8/10 ดี
Yadi, Bandung
20 ก.ย. 2017
ชื่นชอบ: พนักงานและบริการ
Dekat dengan lokasi wisata
Lokasi hotel ini sangat dekat dengan daerah wisata di sekitaran Jakarta Pusat, akses ke stasiun Gambir juga gampang. Fasilitas dan layanan staffnya cukup memuaskan. Cuma saran untuk memberi penutup dibagian tempat wudhu perempuan dan juga nyamuk di lobby terlalu banyak, kalau bisa diatasi.
Yadi
เข้าพัก 1 คืน, กันยายน 2017
การตอบกลับจาก Lukman H Arkiang- Guest Service Manager วันที่ 29 ก.ย. 2017
Dear Yadi,
Terima kasih atas komentar positif dan kepercayaan yang diberikan kepada hotel ibis Jakarta Kemayoran.
Maaf atas kekurang nyamanan lobby pada saat itu, kami akan lakukan perbaikan untuk hal ini.
Semoga kami dapat memberikan kualitas dan pelayanan yang sama baiknya di kunjungan Anda berikutnya
Hormat kami,
Lukman H Arkiang
Guest Service Manager
Secara keseluruhan hotelnya sangat cocok untuk keluarga, kolam renangnya juga bersih. Ditambah pula staff nya yang ramah dan cekatan. Cuma ada satu hal yang harus diperbaiki, yaitu bagaimana nyamuk tidak ada lagi di lobi. Cukup mengganggu saat berada di lobi.
indra
เข้าพัก 1 คืน, กันยายน 2017
การตอบกลับจาก Lukman H Arkiang - Guest Service Manage วันที่ 29 ก.ย. 2017
Dear Indra,
Terima kasih atas kepercayaan dan komentar positif yang diberikan tentang kebersihan, pelayanan dan fasilitas kolam renang di ibis Jakarta Kemayoran.
Masukan mengenai ketidaknyamanan Anda pada saat di lobby akan kami tindak lanjuti dengan serius.
Kami nantikan kunjungan Anda berikutnya, kami harapkan pengalaman yang sama baiknya dapat selalu kami berikan secara konsisten.
Dear Beau,
Thank you to sharing your stay experience with ibis Jakarta Kemayoran.
Apologized if we are not meet your expectation at the moment, feel free to share your concern during your stay with us on your next visit.
We are looking forward to welcoming you back, to change your point of view of ibis Jakarta Kemayoran
Kind regards,
Lukman H Arkiang
Guest Service Manager
Rien à redire, plutôt bien et surtout le rapport qualité/prix
Antony
เข้าพัก 3 คืน, มิถุนายน 2017
6/10 พอใช้
ผู้เข้าพักจริง
8 พ.ค. 2017
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Hotel pelit
Pinjam piring dan sendok aja ga boleh . Harus pesan makanan dulu yg harganya mahal sekali . Pedahal harga ongkos untuk mencuci 2bpiring dan 2 sendok sangat mrah . Sangat mengecewakan .
This hotel is affordable for those with budget and would like to express my thanks to the staff at the front desk for a breeze check in.
Though it was a short stay, staff from the house keeping was attentive and helpful. I would recommend this hotel to my friends.
Had a pleasant and comfortable stay. Bluebird taxi stand is right in front of the hotel. Was easy to visit tourist attractions as the hotel is situated close to quite a few of them.
Zia
การตอบกลับจาก Tamin วันที่ 25 ก.พ. 2016
Dear Zia ,
We very much appreciate your comments regarding your stay at ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Firman Tamin
General Manager
Overall the stay was good, the hotel is slightly old, but maintained.
Pros:
- Price is affordable!
- only 5km from the expo, takes about 10-15 min taxi ride
- Bed was comfy
- Wifi was strong
- Even though we got a smoking room, it didn't smell of smoke
Cons:
- TV channels pixelated
- Air condition on the 1st day wasn't cold, the 2nd day onwards was fine
- Toilet had a crack on the "flush knob" area
- Slightly far from the city area (20-30min taxi ride depending on traffic)
- You'll hear the train horn every few hours as it is near the railway tracks (not too loud though)