Received a friendly welcome at the Reception Desk and could check into my room over an hour before check-in time. They make a good Cappuccino with Almond or Oat milk. Service in the restaurant is very attentive. One feels taken care of in this Hotel, yet it has a sophisticated laissez faire.
My room had pretty pool view and the maid came at bed time and brought a tea light, a mudpie and a bottle of water. Happiness is a protagonist in this story.
La habitación por supuesto aunque pequeña, estaba muy acogedura, de limpieza excepcional PERO AÚN TENIENDO UN PEQUEÑO ESTACIONAMIENTO TE COBRAN UN FEE DE 63 USD POR ESTACIONAMIENTO, Situación que no viene marcada en la información de la reserva.
In addition to the hotel being very cool, the service is terrific. Everyone is kind, helpful, and hospitable. It’s what keeps us coming back.
Shari
เข้าพัก 2 คืน, มกราคม 2024
10/10 ดีเลิศ
Letitia
เดินทางกับครอบครัว
16 ม.ค. 2024
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Letitia
เข้าพัก 1 คืน, มกราคม 2024
8/10 ดี
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
14 ม.ค. 2024
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Lovely stay, skip the bar!
Overall great stay, room lovely, and fitness center is huge! Front desk very nice and fast. The restaurant bar staff was disappointing - left out patrons dirty dishes long after they left, and took a long time to get service despite several bar staff, but food was fantastic.
The location of the hotel was perfect. The hotel itself was just ok. Our room was so dusty. Not sure if it was from the blinds or what. Staff was mediocre at best. Valet was absolutely incredible. They were prompt and so friendly. They were so kind when we needed a ride somewhere and very helpful. Wish the inside staff had been as nice.
Upon checking in the hotel Zaza, the front desk was adamant that the Monarch restaurant and bar closed at 12 am. Returning to the Zaza following our football bowl game at 11:40 pm our group of six and several other groups were told that the last call was served at 11:30 and we would not be served. The bar tender then disappeared and the front desk was rude when we reminded them of what we were all told when we checked in that the bar closed at 12 am.
I had a wonderful stay at Hotel ZaZa in the Museum District in Houston. I love the location - right near the museums and parks. Houston is a sprawling city and this is a truly special location, where one can walk to the parks and museums and is close to great neighborhoods like Montrose and Rice University. The staff were excellent, courteous, and helpful. I arrived early and was able to check in as rooms were available. I love the balcony room with sweeping views. This is a great place to stay with a wonderful location and skilled and attentive staff. I highly recommend Hotel ZaZa in the Houston Museum District!