The stay was excellent along with the amiable staff. The check-in professional (Latoyia) was especially beneficial. Thanks, Latoyia, for your help and the other staff that made my stay comfortable.
The hotel as you walk in the doors make you feel welcome the dining area is very pleasant and so warm and feeling the room was great and the personnel on staff excellent personnel
Arturo
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sandyo วันที่ 8 พ.ย. 2023
Thank you for your feedback. It is our pleasure to provide the best service we can. See you next time.
การตอบกลับจาก Latoyia C (Guest Services) วันที่ 24 ต.ค. 2023
Hi David,Thank you for sharing your review with us. It is our intent to provide a stella experience to our guest and we are always working to improve guest experience. Thank you for your feedback!
Room was not very clean and had a funky smell. There was a cockroach in our bathroom. Beds were comfortable and staff was very friendly At check in.
Jonathon
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Latoyia C (Guest Services) วันที่ 8 ต.ค. 2023
We are sorry your stay was not a more pleasant experience. We pride ourselves in making sure that rooms are thoroughly cleaned and inspected. We will continue to work with our housekeeking staff to insure this continues.
It was cool, Sandy was very nice and accommodating! The hotel is older, upgrades to the shower would be great, and microwaves in the room would be nice too being that it is 2023.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก so วันที่ 19 ก.ย. 2023
Thank you for your feedback and advice. I will pass along your comments to our staff. We are working on updating our hotel and placing microwaves in each room.
Everything was clean and bed was comfy. Plenty of TV - staff friendly and decent although small breakfast.
James
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Latoyia C (Guest Services) วันที่ 17 ก.ย. 2023
James,Thank you for staying with us! We are glad you enjoyed the cleanliness of the hotel and were able to sleep comfortably during your stay. Thank you for your feedback regarding breakfast. Your feedback is much appreciated.
Thank you for staying with us and leaving us your kind feedback. I will be sure to pass along the complements to our staff. Hope to see you in the future.