The front office staff was amazing and check out was easy. We were visiting some friends briefly and this was a great choice!
Bathrooms came fully stocked with all necessities which made our packing easy, and it was all very clean.
Calista
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Waheeda / FOM วันที่ 26 มี.ค. 2024
We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Chicago-Carol Stream! We hope you plan on staying with us again soon!yours in Hospitality !
We will definitely stay here again. Everything was great. Beds were comfortable. Breakfast was hot. And we traveled with our son's family and they accommodated us by giving us rooms next to each other. The indoor pool is nice and warm. The room had everything we needed. Soaps, shampoo, conditioner, towels, enough pillows.
Gayla
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Waheeda / FOM วันที่ 26 มี.ค. 2024
We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Chicago-Carol Stream! We hope you plan on staying with us again soon.yours in Hospitality !
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Room is decent size and has a refrigerator. Everything seemed clean. The breakfast was a bit sparce compared to other properties we've stayed at and the tables were dirty. The gym is decent.
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
10/10 ดีเลิศ
April
3 มี.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
We always stay here. Really nice hotel
April
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Waheeda / FOM วันที่ 5 มี.ค. 2024
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Staff was always super nice.
Bed was comfortable.
Couldn’t get the curtains to close, couldn’t get the heater on but it came on every so often to keep the room temp comfortable.
The hotel just seems outdated - can tell there had been a water leak under the bathroom sink as wood was peeling.
Breakfast was average. Coffee only offered dark roast so I put extra sugar in.
Hotel did the job for two nights.
Jamie
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Waheeda / FOM วันที่ 5 มี.ค. 2024
We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will use your concerns to fine-tune our operations here. Our hotel is slated for a full property renovation within the next 18 months that will surely address the concerns you brought up.
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
8/10 ดี
elma
เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม
19 ก.พ. 2024
We love it.
elma
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Roxanna R (GM) วันที่ 28 ก.พ. 2024
I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.
8/10 ดี
Venise
เดินทางเพื่อธุรกิจ
12 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Pool was closed, website says hot tub which doesn’t exist. Ice machines broken. Room was quiet and clean.
First and foremost, we would like to thank you for taking the time to share your feedback.On behalf of our entire staff we would like to apologize for any inconveniences youencountered during your stay. Apologize for the situation that happened. We appreciateyour feedback as it helps us further improve our property for our guests and yourself. WeThank you and hope that you will give us another chance in the future.
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.
We had a great stay at the Hampton Inn Chicago-Carol Stream. The hotel was very clean, the staff was friendly and helpful, and the breakfast buffet was great.
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.
Nice rooms. Pool was not too cold. Good breakfast.
Janet
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Jeannine E GM วันที่ 1 พ.ย. 2023
Thank you for staying and leaving a review.. We do hope to see you again.
4/10 แย่
Gretchen
23 ต.ค. 2023
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Elevator farthest I have ever seen from front desk. Very limited breakfast. Room deposit 2x what was advertised on Expedia.
Gretchen
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Jeannine E GM วันที่ 23 ต.ค. 2023
We are sorry to hear your stay was not satisfactory. We do have a set of doors with direct access to the elevators. As far as deposit fees it has always been 50 per night for guest who book through third party & not hotel directly. Unfortunately we have no control over what is posted on their sites. We can only control Hilton websites. We hope this better explains & that we see you again in the future.
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.
Had close handicap parking. Room heating unit was not working properly and was so loud so had to just turn off. Room was not ready and so they would not check us in and we had a function to go to. Had to wait. Shower would allow the water to go out all over the floor.
Brian R.
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Jeannine E GM วันที่ 23 ต.ค. 2023
Thank you for staying. I have reviewed your reservation & see that you arrived to the hotel around 2PM. The hotel check in time is 3PM,which is when we guarantee rooms to be ready for guest when they arrive. The asst. Manager who checked you in, sent the Housekeeping Manager to clean that room as fast as possible to get you in the room quicker. I see that your credit card was swiped at 2:29 PM, which is still is before 3pm guaranteed check in time, meaning your room was ready to be checked in by 3PM. Early check in is only guaranteed when it has been pre-requested & approved with a fee, which is waived for Hilton Honor Members who book directly through Hilton and not third party vendors. We do hope this explains the situation for you and help with any future reservations you make.
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!
Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.yours in hospitality!