Excellent hotel in Coogee with great views.
Very close to the beach and good access to public trasport.
Great customer service.
Dinner Shutters was very good.
athula
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Suyan วันที่ 25 มี.ค. 2024
We truly appreciate your fantastic feedback! It brings us great joy to learn of your outstanding experience at our Coogee hotel. Knowing that you relished the stunning views, beachside location, and easy access to public transportation is wonderful. Ensuring exceptional customer service is at the forefront of our efforts, and we're thrilled it positively impacted your stay. Additionally, we're delighted that you savored your dining experience at Shutters. Your generous words deeply resonate with us, and we eagerly anticipate the opportunity to welcome you back soon for another memorable stay!
De locatie is en blijft uniek,maar voor de rest is het hotel echt aan renovatie toe.Tbv de forse prijs op basis van 13 nachten krijg je n relatief kleine kamer en badkamer.Badkamer met open afvoerputje..! 2x een grote kakkerlak op de kamer gehad je schrikt je dood zo'n ding van 5/6 cm.ijskastje erg klein en niet schoon.Zwembad te klein en verouderd in relatie tot omvang hotel.Ontbijtzaal echt niet hygiënisch veel stof en vuil vooral raamzijde.Maak dat eens goed schoon zou ik zeggen..Personeel is van hoede wil hoor...maar voor dit forse bedrag zijn wij echt beter gewend in Australie.Ook wordt er nog een extra servicefee gerekend van 100 AUD wat nergens vooraf gespecificeerd werd.KORTOM hier faan wij niet meer naartoe..
jos
เข้าพัก 13 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Rahimul Bari Chowdhury วันที่ 12 มี.ค. 2024
Dear Jos,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at rahimulbari.chowdhury@ihg.com.Rahimul Bari ChowdhuryDuty Managerrahimulbari.chowdhury@ihg.com
Great amenities at the hotel and location to this wonderful beach. Love the extras like the “green room” for prepping that later flight home after you have checked out!
Robert
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Crowne Plaza Coogee Beach วันที่ 6 มี.ค. 2024
Dear Oleksandr,Thank you so much for taking the time to share your feedback with us! We are absolutely delighted to hear that your experience with us was a perfect. Your kind words mean the world to us and serve as a tremendous motivation for our team.We are thrilled that we could meet and exceed your expectations. Our goal is to provide exceptional service, and knowing that we achieved that for you brings us great joy.Your feedback is invaluable, and we appreciate you choosing Crowne Plaza Coogee for your recent stay.Once again, thank you for the glowing review! We look forward to serving you again and providing the same outstanding experience.Best regards,Rochak KarkiAssistant Front Office Manager
Dear Elizabeth,Thank you so much for taking the time to share your feedback with us! We are absolutely delighted to hear that your experience with us was a perfect. Your kind words mean the world to us and serve as a tremendous motivation for our team.We are thrilled that we could meet and exceed your expectations. Our goal is to provide exceptional service, and knowing that we achieved that for you brings us great joy.Your feedback is invaluable, and we appreciate you choosing Crowne Plaza Coogee for your recent stay.Once again, thank you for the glowing review! We look forward to serving you again and providing the same outstanding experience.Best regards,Rochak KarkiAssistant Front Office Manager
Nydelig, beliggende nært det meste hotell. Strand, matbutikk og mange spisesteder i gåavstand. Fineste stranden i område.
Galina
เข้าพัก 8 คืน, ธันวาคม 2023
การตอบกลับจาก Rochak Karki วันที่ 29 ธ.ค. 2023
Dear Galina,Thank you so much for taking the time to share your feedback with us! We are absolutely delighted to hear that your experience with us was a perfect. Your kind words mean the world to us and serve as a tremendous motivation for our team.We are thrilled that we could meet and exceed your expectations. Our goal is to provide exceptional service, and knowing that we achieved that for you brings us great joy.Your feedback is invaluable, and we appreciate you choosing Crowne Plaza Coogee for your recent stay.Once again, thank you for the glowing review! We look forward to serving you again and providing the same outstanding experience.Best regards,Rochak KarkiAssistant Front Office Manager
Dear Anonymous,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to our team, and we are delighted to have had the opportunity to make your stay/dining experience enjoyable.We always strive to provide exceptional service, and it's truly rewarding to know that we met your expectations. If there's anything specific that stood out to you or if there are any suggestions you'd like to share, we'd love to hear more about your thoughts.We appreciate your support and look forward to welcoming you back in the future. If there's anything we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for choosing Crowne Plaza Coogee.Best regards,Rochak KarkiAssistant Front Office Manager
8/10 ดี
ผู้เข้าพักจริง
เดินทางกับครอบครัว
20 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Great location for Coogee
Staff very friendly and professional. Great breakfast, and convenient location. Checked in and was given a room which hadn’t been cleaned yet - we were quickly moved to a new room after flagging this. Overall a good option for the area.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Rochak Karki วันที่ 29 ธ.ค. 2023
Dear Anonymous,Thank you for taking the time to share your experience with us. We greatly appreciate your positive comments about our friendly and professional staff, the great breakfast, and our convenient location.We sincerely apologize for the inconvenience you faced upon check-in with the initially uncleaned room. Your feedback is crucial in helping us improve, and we're grateful that you brought this to our attention. I'm pleased to hear that our team swiftly addressed the issue by promptly moving you to a clean room.We value your patronage and are committed to ensuring a seamless and enjoyable stay for all our guests. Your constructive feedback will be used to refine our processes and enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional stay.Thank you again for choosing us.Best regards,Rochak KarkiAssistant Front Office Manager
The hotel breakfast is unreal next to none. It’s ideally located very clean and the staff are very friendly and helpful. Ward was on reception and was very helpful. We will definitely be back.
Nora
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Rochak Karki วันที่ 24 ธ.ค. 2023
Dear Nora,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to our team, and we are delighted to have had the opportunity to make your stay/dining experience enjoyable.We always strive to provide exceptional service, and it's truly rewarding to know that we met your expectations. If there's anything specific that stood out to you or if there are any suggestions you'd like to share, we'd love to hear more about your thoughts.We appreciate your support and look forward to welcoming you back in the future. If there's anything we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for choosing Crowne Plaza Coogee.Best regards,Rochak KarkiAssistant Front Office Manager
A great experience for our one- night stay. They looked after my family well with prompt service and friendly staff.
Lucy
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Rochak Karki วันที่ 24 ธ.ค. 2023
Dear Lucy,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to our team, and we are delighted to have had the opportunity to make your stay/dining experience enjoyable.We always strive to provide exceptional service, and it's truly rewarding to know that we met your expectations. If there's anything specific that stood out to you or if there are any suggestions you'd like to share, we'd love to hear more about your thoughts.We appreciate your support and look forward to welcoming you back in the future. If there's anything we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for choosing Crowne Plaza Coogee.Best regards,Rochak KarkiAssistant Front Office Manager
This hotel is shoddy. The rooms need updating and for the money it’s shocking
Susan
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Rochak Karki วันที่ 10 ธ.ค. 2023
Dear Susan,Greetings from Crowne Plaza Coogee !We sincerely apologize for the challenges you experienced during your stay with us. Your concerns are important to us, and we want to assure you that we take them seriously.We are genuinely sorry that we fell short of your expectations, and we understand the impact this has had on your overall experience.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the chance to welcome you back in the future and provide you with the exceptional experience that you deserve.Sincerly Yours,Rochak karkiAssistant Front Office Manager
The staff are amazing, the hotel has fantastic view of the ocean whilst eating the amazing breakfast. Enjoyed a wonderful relaxing week by the pool and beach as it’s a two minute walk. Just fabulous
Emma
เข้าพัก 7 คืน, ธันวาคม 2023
การตอบกลับจาก Rochak Karki วันที่ 10 ธ.ค. 2023
Dear Emma,Thank you so much for choosing to stay with us! We are thrilled to hear that you enjoyed your time at Crowne Plaza Coogee. Your kind words are truly appreciated and serve as motivation for our team to continue delivering exceptional experiences.It was our pleasure to have you as our guest, and we hope to welcome you back soon. Sincerly YoursRochak KarkiAssistant Front Office Manager
6/10 พอใช้
Milton
เดินทางกับคู่รัก
5 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Have stayed here before and enjoyed our stay, but this time was different. Booked thru Expedia and was disappointed with the room..it was not an ocean view. I asked Expedia for help and they did not follow thru. Stayed anyway only to find out the TV was not working for an entire 24 hours.
Milton
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Rochak Karki วันที่ 24 ธ.ค. 2023
Dear Milton,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to our team, and we are delighted to have had the opportunity to make your stay/dining experience enjoyable.We always strive to provide exceptional service, and it's truly rewarding to know that we met your expectations. If there's anything specific that stood out to you or if there are any suggestions you'd like to share, we'd love to hear more about your thoughts.We appreciate your support and look forward to welcoming you back in the future. If there's anything we can do to enhance your next visit, please don't hesitate to let us know.Thank you once again for choosing Crowne Plaza Coogee.Best regards,Rochak KarkiAssistant Front Office Manager
The Crown Plaza at Coogee was awesome. It was very modern and clean and in an excellent location. The staff are friendly and the facilities including the pool and gym are great and kept clean and tidy. There is a great restaurant in the building with great food and drinks. We would definitely stay there again!
Justin
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Rochak Karki วันที่ 19 พ.ย. 2023
Dear Justin,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Looking forward to welcoming you soon at Crowne Plaza Coogee.Sincerely,Rochak Karki Assistant Front Office Manager
We loved this hotel, it has a great location next to Coogee Beach. The room was clean, and the bed was really comfortable. We stayed in an ocean view room, with a balcony, which was so nice.
Mark
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Rochak Karki วันที่ 19 พ.ย. 2023
Dear Mark,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are glad to hear that you enjoyed the overall stay with us.Looking forward to welcoming you soon at Crowne Plaza Coogee.Sincerely,Rochak Karki Assistant Front Office Manager
Dear Stephen,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are glad to hear that you enjoyed the overall stay with us.Looking forward to welcoming you soon at Crowne Plaza Coogee.Sincerely,Rochak Karki Assistant Front Office Manager
Hotel charged me twice for the room, I pre booked the room and as a I arrived I had to pay again for the room. When I brought it up I was told I have to pay for the room no matter what and that the hotel wouldn’t allow me to stay there unless I paid for the room again
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Rochak Karki วันที่ 13 พ.ย. 2023
Dear Guest,Thank you for taking the time to provide feedbacks subsequent to your stay with us. Firstly I would like to apologise for those regrettable issues you encountered upon checkin. I appreciate how valuable your time is so I am grateful to receive your feedback.Would you be able to provide more information regarding full name on your reservation and stay dates so that I can look into this more closely and revert back to you soon.Looking forward to hearing from you soon.Sincerly YoursAssistant Front Office ManagerCrowne Plaza Sydney Coogee Beach
Absolutely amazing stay. Felt so relaxed and loved the pool.
Siobhan
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Rochak Karki วันที่ 9 พ.ย. 2023
Dear Siobhan,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at rochak.karki2@ihg.com.Sincerely,Rochak Karki Assistant Front Office Manager
Very friendly efficient staff!
The breakfasts were excellent… as was the chef… hotel is in a great position
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Rochak Karki วันที่ 7 พ.ย. 2023
Dear Guest,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to learn that you enjoyed the overall stay with usLooking forward to welcoming you back to Crowne Plaza Coogee in the near future.Rochak Karki Assistant Front Office Manager
Great venue
Not a lot of privacy on the balcony but great views of the bay
Gary
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Rochak Karki วันที่ 7 พ.ย. 2023
Dear Gary,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased to learn that you enjoyed the overall stay with usLooking forward to welcoming you back to Crowne Plaza Coogee in the near future.Rochak Karki Assistant Front Office Manager
การตอบกลับจาก Crowne Plaza Coogee Beach วันที่ 8 พ.ย. 2023
Thank you for your review
10/10 ดีเลิศ
Giulia
23 ต.ค. 2023
Giulia
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Rochak Karki วันที่ 19 พ.ย. 2023
Dear Giulia,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are glad to hear that you enjoyed the overall stay with us.Looking forward to welcoming you soon at Crowne Plaza Coogee.Sincerely,Rochak Karki Assistant Front Office Manager
10/10 ดีเลิศ
Amanda
22 ต.ค. 2023
Amanda
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Crowne Plaza Coogee Beach วันที่ 27 ต.ค. 2023
Thank you for your review!
8/10 ดี
Kellie
8 ต.ค. 2023
Kellie
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Crowne Plaza Coogee Beach วันที่ 27 ต.ค. 2023
Thank you for your review!
10/10 ดีเลิศ
Tamie
8 ต.ค. 2023
Tamie
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Crowne Plaza Coogee Beach วันที่ 27 ต.ค. 2023
Dear Kasun,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We are really pleased to know that you enjoyed the overall stay with us.Looking forward to welcoming you back to Crowne Plaza Sydney soon.Sincerely,Rochak Karki
6/10 พอใช้
Kiri
เดินทางกับครอบครัว
25 ก.ย. 2023
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
They knew we had four people staying but only two towels supplied. No one answered the phone when we called housekeeping or the front desk. After a late international flight we just wanted showers.
Kiri
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Frances Ryall วันที่ 25 ก.ย. 2023
Dear Kiri, Thank you for taking the time to provide your feedback, I am so sorry to hear that the hotel did not meet your expectations and that we feel short on providing you the additional requirements for your guests. Please be aware that we take your feedback seriously and I will be addressing this the with department heads to ensure that this is not repeated. We would love the opportunity to welcome you back to Crowne Plaza Coogee Beach in the future. Best regards, Frances RyallOperations Manager
Dear Phillip,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us. We are pleased to hear that you enjoyed the overall stay with us.Looking forward to welcoming you at Crowne Plaza Coogee soon.Sincerely,
10/10 ดีเลิศ
Mirek
24 ก.ย. 2023
Mirek
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Crowne Plaza Coogee Beach วันที่ 27 ต.ค. 2023
Thank you for your review!
10/10 ดีเลิศ
Lindsey
23 ก.ย. 2023
Lindsey
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Crowne Plaza Coogee Beach วันที่ 2 พ.ย. 2023
Dear Roisin,Greetings from Crowne Plaza Sydney Coogee Beach !Thank you for your valuable time and feedback subsequent to your stay. We are very pleasd to learn that you enjoyed the overall stay with us.Looking forward to welcoming you back again in not so far future, Ms. Roisin.Sincerly Yours,
10/10 ดีเลิศ
Louise
21 ก.ย. 2023
Louise
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Rochak Karki วันที่ 24 ก.ย. 2023
Dear Louise,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us and we are pleased to hear that you really enjoyed your stay with us.Looking forward to welcoming you back soon.Sincerely,
10/10 ดีเลิศ
Anthony
13 ก.ย. 2023
Anthony
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Crowne Plaza Coogee Beach วันที่ 4 ต.ค. 2023
Dear Tim,Thank you for taking the time to tell us about your experience at Crowne Plaza SYDNEY COOGEE BEACH.Please know that your feedback is extremely valuable to us and we are glad that you enjoyed the overall stay with us. Looking forward to welcoming you soon at Crowne Plaza Coogee !Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at +61 2 9315 9132 or rochak.karki2@ihg.com.Sincerely,Rochak Karki Assistant Front Office Manager+61 2 9315 9132rochak.karki2@ihg.com