Great hospitality especially by the front desk staff, facilitates (eg spa and gym) and location (with direct access to the MTR station and Pacific Place). The only negative was that the room we stayed in was slightly dated.
we reserved 3 rooms for my wife and 2 friends. We bought breakfast for 2 for each room but staff insisted we only have 1 breakfast for each room. The staff didn't realize the mistake and also the way the staff handled it was terrible. This was an excellent hotel but now it changed our view. We don't like it.
Absolutely amazing stay there, we boiked for 3 nights and ended up adding another 2 nights which was relatively easy. Will be stayinh here again when we are in hong kong next time.