Two Bedroom Apartment | Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Nightcap at Carlyle Hotel

3.5 out of 5
Nightcap at Carlyle Hotel
232 Main Rd, Derwent Park, TAS

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 204 reviews" "
Rating 8 - Good. 83 out of 204 reviews" "
Rating 6 - Okay. 30 out of 204 reviews" "
Rating 4 - Poor. 6 out of 204 reviews" "
Rating 2 - Terrible. 8 out of 204 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Couple of Women who were noisy all hours in the morning and the smell of Marijuana coming from there room wasnt a very pleasant stay. Other than that the rooms were clean and tidy and the bed was very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Rance

Travelled with partner
Liked: Cleanliness
Great to deal with
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nightcap at Carlyle Hotel on 20 Jan 2024
Hi Adam, Thank you for your review.

2/10 Terrible

Albert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Thé hôtel Waze terrible and very expensive.
Stayed 1 night in Jan 2024
Response from Nightcap at Carlyle Hotel on 20 Jan 2024
Hi Albert, Thank you for your review.

8/10 Good

tram ngoc kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where i stay, the canopy makes noise all day.
Stayed 7 nights in Dec 2023
Response from Nightcap at Carlyle Hotel on 8 Jan 2024
Hi Tram, Thank you for your review. We apologize for the inconvenience caused.

4/10 Poor

Leesa

Very disappointed
The room smelt like pot and rubbish. Couldnt get another room as hotel was full. Had to run aircon all night to try and lesson the smell so wasnt the best. The bins were right outside near windows.
Stayed 2 nights in Nov 2023
Response from Nightcap at Carlyle Hotel on 8 Jan 2024
Hi Leesa, Thank you for your review. We apologize for the inconvenience caused.

10/10 Excellent

Johnny-Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and very accommodating, easy check in and great little complimentaries ❤️
Stayed 3 nights in Nov 2023
Response from Nightcap at Carlyle Hotel on 8 Jan 2024
Hi Johnny, Thank you for your review.

6/10 Okay

Danny

Travelled with partner
Liked: Staff & service
Comfy bed, clean facilities, dining downstairs
Stayed 1 night in Jul 2023
Response from Carlyle team on 27 Jul 2023
Thank you Danny for your review, we will be looking forward to seeing you again soon!

4/10 Poor

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities
Very shady place, rude staff, also felt like always being watched. Not friendly at all. Rooms are advertised nice but so plain and view was over the back storage for garbage and bottles. Very loud all the time.
Stayed 19 nights in Jun 2023
Response from Carlyle team on 6 Jul 2023
Thank you for your review

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service
Hallway access door slams when left to shut on its own, can be noisy and disruptive with other guests using the hall between midnight and dawn Hot water in the shower was temperamental, likely due to peak times throughout building (early morning etc) Bathroom in our assigned room looked absolutely nothing like the pictures and there was no bath as pictured either On a positive note, the bus interchange is literally next door so public transport was extremely convenient, rooms were clean and maintained throughout visit, TV had Netflix compatibility, the heating worked wonders and the staff were always very friendly and helpful.
Stayed 4 nights in Jun 2023
Response from Carlyle team on 6 Jul 2023
Thank you for your review

8/10 Good

Glenn

Stayed 4 nights in Jun 2023
Response from Carlyle team on 6 Jul 2023
Thank you for your review

6/10 Okay

Tracey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom could have been cleaner. A box of tissues would have been nice. The fellow at check in was helpful. Moved us from the king room ordered to a twin share because the first room would have been noisy. No reduction in price though. The room certainly did not look like the advertised photo.
Stayed 2 nights in May 2023
Response from Carlyle team on 29 May 2023
Thank you for your feedback Tracy I'll pass along to the cleaners. We do not offer tissues since Covid due to contamination but will speak to our accomodation team in regards to this.

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness
Rooms very basic very comfortable bed just noisy tenants
Stayed 1 night in Apr 2023
Response from Carlyle Team on 8 May 2023
thank you for your review Adam, We do apologize for the noise.Kind regardsCarlyle team

10/10 Excellent

Brooke

Stayed 2 nights in Apr 2023
Response from Carlyle team on 29 May 2023
Thank you for your review Brooke.

8/10 Good

Jennifer

Stayed 1 night in Apr 2023
Response from Carlyle Team on 8 May 2023
Thank you for you review Jennifer.Kind RegardsCarlyle team

2/10 Terrible

Eng Kheem

Travelled with partner
Disliked: Staff & service
Noisy bar fridge
Stayed 2 nights in Mar 2023
Response from Carlyle Team on 8 Apr 2023
Thank you for your review. We will look at replacing fridge.Carlyle Team

6/10 Okay

Gordon

Liked: Staff & service
Stayed 2 nights in Mar 2023
Response from Carlyle Team on 8 May 2023
Thank you for your review Gordon.Kind RegardsCarlyle Team

10/10 Excellent

ROBERT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great food service and location. Friendly and helpful staff extended our stay to 3 nights and visited Mt Field National Park and Gordon Dam. Highly recommend the property. 👍👍👍
Stayed 2 nights in Mar 2023
Response from Carlyle Team on 8 Apr 2023
Thank you for your reviewCarlyle Team

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Really happy with the room (the bed was the most comfortable I have EVER slept in), and service upon check in/out was great. Accessibility to the accomodation is up a flight of stairs (no lift), which I feel should be highlighted a bit better on the room listings for those that may require one. The only concern I had was regarding the parking situation. No designated areas to park for guests, and the car park is not very well lit of a night time.
Stayed 2 nights in Mar 2023
Response from Carlyle Team on 8 Apr 2023
Thank you for your reviewCarlyle Team

10/10 Excellent

Carmel

Stayed 3 nights in Mar 2023
Response from Carlyle Team on 8 Apr 2023
Thank you for your reviewCarlyle Team

6/10 Okay

Heath

Travelled with partner
Liked: Staff & service
Overpriced for the age and condition of the room
Stayed 1 night in Mar 2023
Response from Carlyle Team on 8 Apr 2023
Thank you for your reviewCarlyle Team

8/10 Good

KEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was reasonable with price and accomodation
Stayed 2 nights in Mar 2023
Response from Carlyle Team on 8 Apr 2023
Thank you for your reviewCarlyle Team

4/10 Poor

Paul

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Booked a room with a double bed and were given two single beds instaed.
Stayed 1 night in Feb 2023
Response from Carlyle Team on 8 Apr 2023
Thank you for your review, Sorry for the inconvenience not sure if you spoke to staff may have been able to change rooms for you. Carlyle Team

8/10 Good

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, well serviced hotel in a convenient location.
Stayed 7 nights in Feb 2023
Response from Carlyle Team on 8 Apr 2023
Thank you for your reviewCarlyle Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Carlyle Team on 8 Apr 2023
Thank you for your reviewCarlyle Team

8/10 Good

William

Stayed 1 night in Jan 2023

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K

6/10 Okay

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy corridor. No hot water for showering in the morning.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Response from Carlyle team on 21 Dec 2022
Thank you for your review

8/10 Good

Barbara

Travelled with partner
Cheap and cheery Great beds and fairly quiet
Stayed 1 night in Oct 2022
Response from Carlyle team on 20 Dec 2022
Thank you for your review

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Anju

Travelled with family and small children
Not like shown on the booking website.
Stayed 3 nights in Sep 2022
Response from Carlyle team on 21 Oct 2022
Thank you for your review

8/10 Good

leesa

Liked: Cleanliness, staff & service, property conditions & facilities
Average
The fridge in room was very noisey and the heatpump as well. Didnt get much sleep . Bed a like a rock .
Stayed 1 night in Sep 2022
Response from Carlyle Team on 13 Sep 2022
Thank you for your review

2/10 Terrible

thomas

Business traveller
Disliked: Amenities, property conditions & facilities
Very dated, moldy shower and poor water flow. Window view was the fans on the roof.
Stayed 2 nights in Jul 2022
Response from Carlyle team on 9 Aug 2022
Thank you for your review sorry you did not enjoy your stay here.

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, simple accommodation. Well priced, includes a simple breakfast pack and a free drink.
Stayed 1 night in Aug 2022
Response from Carlyle Team on 9 Aug 2022
Thank you for your review

8/10 Good

PETER

Stayed 1 night in Jun 2022
Response from carlyle team on 6 Jul 2022
Thank you for your review

10/10 Excellent

Trinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was seamless, we got a couple of nice surprises upon checkin which after a long trip, made my day 😊, the unit itself was modern, comfortable and clean. It was an overnight stopover so it served its purpose well. would definitely book again if we had another stop over
Stayed 1 night in Jun 2022
Response from Carlyle team on 6 Jul 2022
Thank you for your review

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place central and great staff
Stayed 1 night in Jun 2022
Response from Carlyle team on 6 Jul 2022
Thank you for your review

6/10 Okay

Robin

Stayed 1 night in Jun 2022

10/10 Excellent

Samara

Liked: Staff & service, amenities, property conditions & facilities
Nightcap Carlyle is well accomodating and goes to exceptional levels to work to have all your needs accomodated. Top Staff & Great facilities. Highly recommended. Chastity-Eve 💖
Stayed 1 night in May 2022
Response from Carlyle team on 6 Jul 2022
Thank you for your review

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming place. We stayed in the 2 bedroom unit which is enormous. It’s not flashy but very clean and has everything you need. You can eat drink and play there. Open the door and take photos of Mt Wellington.
Stayed 2 nights in Jun 2022
Response from Carlyle team on 6 Jul 2022
Thank you for your review

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and booking in process very efficient. Dinner in the restaurant food was great.
Stayed 1 night in May 2022
Response from Carlyle team on 6 Jul 2022
Thank you for your review

10/10 Excellent

STEPHANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, and beautiful site
Stayed 1 night in Apr 2022
Response from Carlyle Team on 7 Jun 2022
Thank you for your review

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Carlyle Team on 7 Jun 2022
Thank you

4/10 Poor

michael

Liked: Staff & service
Property was advertised as a motel on 3rd party web site. It is not its a hotel
Stayed 1 night in Apr 2022
Response from Carlyle Team on 7 Jun 2022
Apologies for incorrect wording

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downer was the room didnt have a working smoke alarm as I could see the battery slot sticking out and empty
Stayed 2 nights in Mar 2022
Response from Carlyle team on 9 Apr 2022
Hi Chris, Thank you for your review, We will get this sorted ASAP. Cheers, Management

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

cherie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms consisted of the bedrooms, kitchen, bathroom, seperate toilet and a lounge room. It was great
Stayed 1 night in Mar 2022
Response from Carlyle team on 9 Apr 2022
Thank you for your review Cherie, Regards, Management

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Clean rooms Great meals Plenty of room to park
Stayed 1 night in Mar 2022
Response from Carlyle team on 30 Mar 2022
Thank you for your review