This is the worst place out of over 60 countries that my daughter and I have used with Hotels.com. I was standing in front of the hotel before they allowed me to see the room, they demanded that I booked it but they would refund it if I did not like the room when I saw the room it was full of bugs and spilled garbage and horrible horrible room, within five minutes hotel.com called them and they said that they would not refund it even though it was only a five minute thing… I had just had open heart surgery and I said I cannot be in an infection place with all the bugs and garbage in the room… Even though I booked it two minutes before and chose not to keep the room… They would not give a refund… They still charge me with all the bugs and garbage and everything on the floors