3 outdoor pools, pool umbrellas, pool loungers

Reviews of Agapi Beach Resort - All Inclusive

4 out of 5
Agapi Beach Resort - All Inclusive
76, Andr. Papandreou Str, Ammoudara, Gazi Heraklion, Malevizi, Crete

Reviews

9.2

Wonderful

Rating 10 - Excellent. 356 out of 551 reviews" "
Rating 8 - Good. 149 out of 551 reviews" "
Rating 6 - Okay. 32 out of 551 reviews" "
Rating 4 - Poor. 8 out of 551 reviews" "
Rating 2 - Terrible. 6 out of 551 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel

10/10 Excellent

Kwestan

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay @ agapi beach resort all front desk employees are very friendly and their service was excellent and the bartenders are phenomenal especially pool bartender Ms. Rena was very kind and friendly . We thank everyone for surprising us with a birthday cake and card for our daughter. We are looking forward to visiting again soon. Again, thank you.
Stayed 4 nights in Oct 2023
Response from Maria Karouzaki on 29 Oct 2023
Dear Kwestan,Thank you very much for choosing our resort and for sharing your experiences with us.We are delighted to see, how much you enjoyed your well deserved holidays here!Awaiting to welcome you back in the near future again and we do wish you all the best till then.Warmest Regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time here and absolutely loved it. Looking to come back with more family in the future. Food options were terrific, pool options were good, and cooking class was really fun!
Stayed 4 nights in Oct 2023
Response from Maria Karouzaki on 22 Oct 2023
Dear Marissa,Thank you very much for choosing Agapi Beach Resort for your stay in Heraklion. We are truly pleased to hear that you enjoyed our facilities, our food as well as our activities.We would love to welcome you back in the nearest future.Kind Regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. The staff we're unfailingly friendly and attentive. The accommodation was clean, really comfortable and we were lucky enought to enjoy a beach view from our balcony. The quality of the food however was the real highpoint. Breakfast, lunch and evening meals were consistently outstanding with an enormous amount of choice. I loved the Cretan table in particular which was always loaded with the most amazing traditional Greek produce. I'd highly recommend Agapi Beach Resort, it really was impossible to find fault with anything.
Stayed 4 nights in Oct 2023
Response from Maria Karouzaki on 22 Oct 2023
Dear Graham,Thank you very much for your kind rating. We are very glad to receive your compliments about our staff, food, and rooms. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Agapi Beach Resort.Warmest Regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort for food lovers
Had a great stay at Agapi. The amenities were fantastic and location was great. The food was incredible and the selection was massive. Every day at the buffet there was a new variety of local foods so you never got bored of the same thing. The rooms were a bit outdated and not the most comfortable but the rest of the resort made up for the room quality.
Stayed 2 nights in Sep 2023
Response from Maria Karouzaki on 8 Oct 2023
Dear Mark,Thank you very much for giving us an excellent rating for your stay in Agapi Beach Resort. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comforts of our hotel including location, amenities and food quality and variety. We would love to welcome you back in the nearest future.Kind Regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has covered everything that you’d need for your stay. Little things such as supplying beach towels, daily bottled water and free use of room safe, these all make a difference when staying at a hotel. There are plenty of pools, sun beds, and sitting areas for sunbathing to choose each day if you don’t go onto their private beach. A lovely stay for our wedding anniversary!
Stayed 5 nights in Sep 2023
Response from Maria Karouzaki on 8 Oct 2023
Dear Nicole,Thank you for choosing the Agapi Beach Resort and for providing us with your excellent feedback.It is with great pleasure to read that you enjoyed your holiday with us and all facilities provided were to your satisfaction.We wish you all the best and hope to having the pleasure of welcoming you back soon.Kind regards,Maria KarouzakiGuest Relations Manager

8/10 Good

Atousa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staff, bed wasn’t designed for 2 people and was for 2 singles, privacy wasn’t respected as our next door neighbour checked our room from the baloney while we were in bed!! other than that we enjoyed our time,
Stayed 4 nights in Sep 2023
Response from Maria Karouzaki on 1 Oct 2023
Dear Atousa,Thank you for being our guest and for taking the time to share your review.We are pleased to learn that you enjoyed your stay in our resort and especially our staff's friendliness.We look forward to having the pleasure of welcoming you back soon.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Micheal

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice resort and staff are extremely helpful!
Stayed 5 nights in Aug 2023
Response from Maria Karouzaki on 1 Oct 2023
Dear Micheal,We would like to thank you for taking the time to share with us your excellent rating regarding your recent visit and experience at Agapi Beach Resort. We are glad to know that you enjoyed our facilities and the efficiency of our staff and we hope to have more opportunities in the future to welcome you back.Kind regards,Maria KarouzakiGuest Relations Manager

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property was really crowded. The room was kind of small and the beds were separate. The shower made a mess because it was not fully enclosed. At the beach it really hard to find beach chairs where to sit. At the restaurant, because it’s an all inclusive, the food was just average at best. For dinner you had choice between chicken legs, flaky fish, pasta with Bologna’s sauce , and potatoes prepared 4 different ways and white rice. The food was plain.
Stayed 1 night in Sep 2023
Response from Maria Karouzaki on 1 Oct 2023
Dear Daniel,Thank you for staying with us and for taking the time to share your experience.We are sorry to learn that there were certain aspects of your stay that did not meet your expectations.We have already shared the points raised with the Department Heads involved for immediate review.We would like to inform you that our chefs use the freshest ingredients with a focus on locally sourced produce and take great pride in our recipes, presentation and flavor. I am sorry to learn that your dining experience was so disappointing. We are usually very proud of the service we provide to our guests, and I am sorry that on this occasion we were unable to meet your expectations.Moreover, we would like to inform you that we have 500 sunbeds on our beach and we are always at the disposal of our guests to place extra sun beds where the guests wish.Once again thank you for your comments and should you decide to visit us again in the future, we will be more than happy to have you with us and take the opportunity to reclaim your faith in our services.Kind regards,Maria KarouzakiGuest Relations ManagerMaria KarouzakiGuest Relations Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Maria Karouzaki on 24 Sep 2023
Dear Julie,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great Rooms little dated and needs upgrade Excellent location and transport
Stayed 14 nights in Sep 2023
Response from Maria Karouzaki on 3 Nov 2023
Dear Ali,Thank you very much for your kind rating. We are glad to know that you enjoyed your stay with us and that our hotel contributed to your positive experience.We would like to inform you that in the recent years we are in process of total renovation. We have renovated all the bungalows and all our food and beverage departments and we continue to renovate our main building as well. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Agapi Beach Resort!With Warmest Regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Athanasios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional and wanted to make sure our needs were taken care of. Would highly recommend this property. Crete is amazing!
Stayed 4 nights in Aug 2023
Response from Maria Karouzaki on 22 Sep 2023
Dear Athanasios,Thank you for choosing our resort for your holiday and for taking the time to share you experience. We are glad to learn that you enjoyed your stay with us and that you were especially satisfied with the quality of the service of our dedicated staff.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

6/10 Okay

marisa

Stayed 7 nights in Aug 2023
Response from Maria Karouzaki on 1 Oct 2023
Dear marisa,Thank you for choosing our resort for your vacation and for giving us a good rating.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with a nice beach and great staff.
Stayed 2 nights in Aug 2023
Response from Maria Karouzaki on 29 Aug 2023
Dear James,Thank you for choosing our resort for your vacation and for giving us an excellent rating!We are glad to learn that you enjoyed your stay and especially our sandy beach and the service provided from our dedicated staff.It will be our pleasure to welcome you back again in the near future!Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Luiss

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were cleaned. The area where our room was was quiet, so we enjoyed restful nights. The furniture is older but it is maintained and nothing was broken.
Stayed 7 nights in Aug 2023
Response from Maria Karouzaki on 22 Sep 2023
Dear Luiss,Thank you for choosing our resort for your vacation and for giving us an excellent rating. We are glad to learn that you enjoyed your stay.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

marina

Stayed 5 nights in Aug 2023
Response from Maria Karouzaki on 22 Sep 2023
Dear Marina,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

2/10 Terrible

Paul

Stayed 2 nights in Aug 2023
Response from Maria Karouzaki on 1 Oct 2023
Dear Paul,We would like to thank you for staying with us and for taking the time to send us your rating. Every comment has great importance for us on the way to reach our first aim, which is targeted to catch the guest's satisfaction with an understanding of excellent service quality. We were very disappointed to know that you leave our hotel and were not satisfied with our services. Should you reconsider and decide to visit us again in the future we will be more than happy to have you with us and take the opportunity to reclaim your faith in our services.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Martina

Stayed 1 night in Jul 2023
Response from Maria Karouzaki Guest Relations Manager on 1 Aug 2023
Dear Martina,Thank you for choosing our resort for your vacation and for giving us an excellent rating.We hope to see you again in the nearest future.Kind regards

8/10 Good

Ian

Stayed 7 nights in Jul 2023
Response from Maria Karouzaki on 20 Aug 2023
Dear Ian,Thank you for choosing our resort for your vacation and for giving us a very good rating.We hope to see you again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall 8 out of 10
As other reviewers mentioned, rooms in main building are very outdated. Ants found in bathroom and the furniture is 90’s. They need to update that. Besides that overall it was good. The a la carte restaurant both were disappointing. The food was not tasty at all (so don’t bother. Just go to the main buffet) but the service was great. Beach access is one big plus for the hotel and close to the city which was conveninent.
Stayed 3 nights in Jul 2023
Response from Maria Karouzaki on 4 Aug 2023
Dear Guest,Thank you for choosing our resort for your vacation and for giving us a good rating.While we are pleased to read that you really enjoyed our service, our sandy beach and our central location, we are really sorry for the areas that did not reach your satisfaction during your stay. We have already shared the points raised with the Department Heads involved for immediate review.We would like to inform you that our chefs use the freshest ingredients with a focus on locally sourced produce and take great pride in our recipes, presentation and flavor. We are sorry to learn that your dining experience in the a la carte restaurants was so disappointing. We are usually very proud of the service we provide to our guests, and we are sorry that on this occasion we were unable to meet your expectations.Moreover, we would like to inform you that in the recent years we are in process of total renovation. We have renovated all the bungalows and all our food and beverage departments and we continue having in our future plans to renovate our main building as well.We really hope to have the chance to welcome you again in the near future!Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Angela Susan

Stayed 10 nights in Jul 2023
Response from Maria Karouzaki on 14 Aug 2023
Dear Angela Susan,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Andrei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Truly amazing staff, from cleaners, concierge, waiters and bartenders. Buffet was amazing, great variety and well prepared dishes. Bars had good choices for included and not included cocktails. Beach and surroundings were great. Spa service was excellent.
Stayed 6 nights in Jul 2023
Response from Maria Karouzaki on 21 Jul 2023
Dear Andrei,Thank you for choosing our Resort and for giving us an excellent rating.We are glad to learn that you enjoyed your stay and that all services and facilities were to your satisfaction.We look forward to having the pleasure of welcoming you back to our resort in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

8/10 Good

Amir, Boca Raton

Travelled with family
Liked: Staff & service, amenities
Great place! The crew is amazing, food and drinks above and beyond. The only issue we had was some mold in the room, once we complained it was cleaned and a wine bottle was sent to the room.
Stayed 5 nights in Jul 2023
Response from Maria Karouzaki on 21 Jul 2023
Dear Amir,Thank you for choosing Agapi Beach Resort. We appreciate your very good rating.We are delighted to learn that you had a wonderful experience.It will be our pleasure to hopefully welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Biljana

Travelled with family
Nice and clean property
Stayed 5 nights in Jul 2023
Response from Maria Karouzaki on 14 Jul 2023
Dear Biljana,Thank you for choosing Agapi Beach Resort. We appreciate your excellent review.We are pleased to learn that you enjoyed your stay and especially our beautiful and clean premises. It will be our pleasure to hopefully welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Janina Marcela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly, professional and helpful at all times. The hotel has 24 hour security making it safe. The food selection was always abundant and the cooking was superb. Thoughtful, eco-friendly and well-run, the Agapi Beach Resort comes highly recommended by me and my girlfriend who is a travel writer. We will return for our 4th visit very happily.
Stayed 5 nights in Jun 2023
Response from Maria Karouzaki Guest Relations Manager on 8 Jul 2023
Dear Janina Marcela,Thank you for choosing our resort for your vacation and for giving us an excellent rating.We are glad to learn that you had a pleasant stay with us and that you enjoyed the quality and variety of our food.We would like to thank you also for your warm comment regarding our staff. It will be our pleasure to welcome you back again in the nearest future. Kind regards,

10/10 Excellent

David

Stayed 4 nights in Jun 2023
Response from Maria Karouzaki Guest Relations Manager on 7 Jul 2023
Dear David,Thank you for choosing our resort for your vacation and for giving us an excellent rating.We hope to see you again in the nearest future.Kind regards

10/10 Excellent

Molly, APO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agapi Resort was wonderful for an all-inclusive hotel. Check-in was immediate, the front desk staff welcoming and friendly. The resort was very clean and there was hotel staff always out and about cleaning indoors as well as outdoors. The restaurants onsite had a variety of food options each day. The food served was tasty and never left hungry. The private beach was spacious with lots of loungers available for resort guests. The beach bar was a short walk. The resort pools were nice. We only visited the smaller, more quite pool as that is what we prefer. I would recommend the resort should enforce and make the smaller pool for 15 & up. The resort has two other pools families can use & specifically has a pool for kids. The resort is a short 15/20 minute drive from the airport. We arranged a taxi to pick us up upon our arrival for €30 a service offered by the resort. There are plenty of shops, grocery stores and restaurants right outside the resort property within walking distance. Overall, we would stay at Agapi resort again in the future due the the service we received.
Stayed 4 nights in Jun 2023
Response from Maria Karouzaki on 14 Jul 2023
Dear Molly,Thank you for choosing Agapi Beach Resort and for your wonderful feedback.We appreciate your kind words and we are delighted to read that you enjoyed everything our resort has to offer.We would like to wish you all the best and we do hope to welcome you back again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and service
Stayed 6 nights in Jun 2023
Response from Maria Karouzaki on 3 Jul 2023
Dear Agnieszka,Thank you for choosing our resort for your holiday and for taking the time to share you experience. We are glad to learn that you enjoyed your stay with us and that you were especially satisfied with the quality of our food and with the service of our staff.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

elhamy, lake forest

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable stay at this resort
Stayed 3 nights in Jun 2023
Response from Maria Karouzaki Guest Relations Manager on 2 Jul 2023
Dear Elhamy,Thank you for choosing our resort for your vacation and for giving us an excellent rating. We are glad to learn that you enjoyed your stay with us.We look forward to welcoming you again in the near future. Kind regards,

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
The actual amenities of this hotel were great. The problem with the hotel was the room. The beds were hard, there was a smoke smell, and overall just older then what the pictures showed. The AC also barely worked in the room. We only stayed a day or two so we just lived with it. Otherwise the rest of the property was amazing.
Stayed 3 nights in Jun 2023
Response from Maria Karouzaki on 3 Jul 2023
Dear Matthew,Thank you for staying with us and for taking the time to share your experience.While we are pleased to learn that you find our property amazing, we are really sorry for the areas that did not reach your satisfaction during your stay with us. We have already shared the points raised with the Department Heads involved.We would like to inform you that in the recent years we are in process of total renovation. We have renovated all the bungalows and all our food and beverage departments and we continue having in our future plans to renovate our main building as well. Once again thank you for your feedback. Should you reconsider and decide to visit us again in the future we will be more than happy to have you with us and take the opportunity to reclaim your faith in our services.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Agapi and we will stay again in the future. We love it here!! The staff are so very welcoming and accommodating. The main dining room has a big selection of food and it's all delicious! Theodora was excellent as always. Can't say enough good things!!
Stayed 7 nights in Jun 2023
Response from Maria Karouzaki on 25 Jun 2023
Dear Jennifer,Thank you for taking the time to share your excellent review following your recent return visit.It is always a great pleasure to receive positive feedback and remarks from our repeat guests. We are all grateful for your loyalty towards the Agapi Beach and we look forward to having the pleasure of welcoming you back soon.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place, on an amazing beach three miles at least so you can escape the crowds. Food is exceptional particularly in the two a La carte restaurants. Lots of green space to escape as it is very busy.
Stayed 4 nights in Jun 2023
Response from Maria Karouzaki on 25 Jun 2023
Dear Trevor,Thank you very much for your positive feedback regarding your recent stay in Agapi Beach Resort.We strive to provide each guest with a memorable experience combined with outstanding hospitality, and we are pleased to hear how much you loved our amazing beach, exceptional food and our beautiful gardens! We would love to have the chance to welcome you back in Agapi Beach Resort in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Maria Karouzaki on 25 Jun 2023
Dear Amie,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,Maria KarouzakiGuest Relations Manager

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for an all-inclusive resort with a lovely beach and multiple pools, this is a great place. The rooms were lovely, the staff was nice (especially housekeeping) and the place was in great shape. My only complaint is that we were unable to get a reservation at any of the Ala carte restaurants on the property (it seems you would need to make reservations days in advance of your arrival).
Stayed 3 nights in Jun 2023
Response from Maria Karouzaki on 25 Jun 2023
Dear Elizabeth,Thank you for choosing Agapi Beach Resort for your holidays in Crete.It is a pleasure to learn that you had a pleasant time and that you especially enjoyed our premises, our rooms and the service of our colleagues.We are sorry that you were not able to make a reservation in one of our a la carte restaurants and hope to have the chance to assist you in that matter in the future.We are looking forward to welcoming you back to our property soon.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Tanner

Stayed 9 nights in Jun 2023
Response from Maria Karouzaki Guest Relations Manager on 7 Jul 2023
Dear Tanner,Thank you for choosing our resort for your vacation and for giving us an excellent rating. We look forward to welcoming you again in the near future.Kind regards

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Maria Karouzaki on 11 Jun 2023
Dear Erik,Thank you for staying with us! We appreciate the very good rating you gave us. It will be our pleasure to welcome you back again, in the nearest future. Kind regards, Maria Karouzaki Guest Relations Manager

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in May 2023
Response from Maria Karouzaki Guest Relations Manager on 11 Jun 2023
Dear Peter,Thank you for staying with us and for giving us an excellent rating. It will be our pleasure to welcome you back again in the nearest future.Kind regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing stay
Stayed 3 nights in May 2023
Response from Maria Karouzaki on 30 May 2023
Dear Chris,Thank you very much for being our guest and for giving us an excellent rating.We are happy to learn that you had a very enjoyable stay.We wish you all the best and we look forward to welcoming you back to our resort soon.Kind Regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Kimberly

Stayed 7 nights in May 2023
Response from Maria Karouzaki on 11 Jun 2023
Dear Kimberly,Thank you for staying with us! We appreciate the excellent rating you gave us. It will be our pleasure to welcome you back again, in the nearest future. Kind regards, Maria Karouzaki Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Frienly staff - good food recomended
Stayed 1 night in May 2023
Response from Maria Karouzaki on 8 May 2023
Dear Guest,Thank you very much for being our guest and for giving us an excellent rating.We are happy to learn that you had a very enjoyable stay and we are most appreciative of your comments regarding the food quality and the staff’s friendliness.We look forward to having the pleasure of welcoming you back to our resort in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Jennifer

Stayed 3 nights in Apr 2023
Response from Maria Karouzaki on 28 May 2023
Dear Jennifer,Thank you for staying with us! We appreciate the excellent rating you gave us. It will be our pleasure to welcome you back again, in the nearest future. Kind regards, Maria Karouzaki Guest Relations Manager

10/10 Excellent

Leanne, Friendswood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and wish we could have stayed longer. Beds are firm. Food was excellent. Staff was super friendly!
Stayed 2 nights in Apr 2023
Response from Maria Karouzaki on 4 May 2023
Dear Leanne,Thank you very much for being our guests and for giving us an excellent rating.We are happy to learn that you had a very enjoyable stay and we are most appreciative of your generous comments regarding the staff’s friendliness.We look forward to having the pleasure of welcoming you back to our resort in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Raynald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Maria Karouzaki on 17 May 2023
Dear Raynald,Thank you for staying with us! We appreciate the excellent rating you gave us. It will be our pleasure to welcome you back again, in the nearest future. Kind regards, Maria Karouzaki Guest Relations Manager

8/10 Good

Irina

Stayed 2 nights in Apr 2023
Response from Maria Karouzaki on 15 May 2023
Dear Irina,Thank you for staying with us! We appreciate the very good rating you gave us. It will be our pleasure to welcome you back again, in the nearest future. Kind regards, Maria Karouzaki Guest Relations Manager

10/10 Excellent

Jennifer

Stayed 4 nights in Apr 2023
Response from Maria Karouzaki on 15 May 2023
Dear Jennifer,Thank you for staying with us! We appreciate the excellent rating you gave us. It will be our pleasure to welcome you back again, in the nearest future. Kind regards, Maria Karouzaki Guest Relations Manager

8/10 Good

Justin, Walnutport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Maria Karouzaki on 15 May 2023
Dear Justin,Thank you for staying with us!We appreciate the very good rating you gave us. It will be our pleasure to welcome you back again, in the nearest future. Kind regards, Maria Karouzaki Guest Relations Manager

10/10 Excellent

Irene Keogh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous resort, right on the beach. Staff are friendly and food was excellent. The season was just kicking off when we stayed so it was quiet but very relaxing
Stayed 3 nights in Apr 2023
Response from Maria Karouzaki on 4 May 2023
Dear Irene Keogh,We would like to thank you for your wonderful feedback!We are delighted to hear that you had a beautiful experience with us and that everything was to your satisfaction.We wish you all the best and we look forward to welcoming you back to our Resort soon.Kind Regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and extremely nice and helpful staff!
Stayed 2 nights in Apr 2023
Response from Maria Karouzaki on 21 Apr 2023
Dear Laura,Thank you so much for choosing the Agapi Beach Resort and for giving us an excellent rating.We are happy to learn that you had an enjoyable stay and we are most appreciative of your generous comments regarding our premises and the staff’s friendliness and efficiency.We look forward to welcoming you again in the near future.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

David, CBS

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Agapi Beach Resort. We stayed at Agapi before our wedding along with some of our wedding guests. Maria and the rest of the staff were very accommodating and very pleasant to deal with. Nothing was too much to ask. They even assisted my bride when she had issues with her bridal car driver on the day of our wedding. We will certainly be back.
Response from Maria Karouzaki on 16 Jan 2023
Dear Mr. David,Thank you so much for choosing the Agapi Beach Resort and for giving us an excellent rating.It was our pleasure to accomodate you and your family and we are glad to learn that you were satisfied with every aspect of your stay. Once again thank you for your wonderful comments and we look forward to welcoming you again on your next travel to Crete.Kind regards,Maria KarouzakiGuest Relations Manager

10/10 Excellent

Jennifer

Response from Maria Karouzaki on 21 Apr 2023
Dear Jennifer,Thank you for staying with us! We appreciate the excellent rating you gave us. It will be our pleasure to welcome you back again, in the nearest future. Kind regards, Maria Karouzaki Guest Relations Manager