Let me start this review by saying: the hotel had signs that said it was under new management/recently renovated; and I worked for many years in hotels myself, both front desk & housekeeping staff & management positions. I know that because I worked in the industry I tend to look at rooms/properties with a more critical eye, and I also know what a hard process it is to complete a renovation.
In the basics, our stay was good. The staff was phenomenal—helpful, courteous, friendly, and responsive. Check in and check out were both seamless and easy. The lobby, breakfast area, and our room were very clean.
However, there were signs of “wear and tear” in public areas and our room. In our room, every piece of wooden furniture was nicked, scuffed, dented, etc. The paint on walls and ceiling appeared uneven and patchy. The bed linens were worn, with holes, stains, and bleach marks. The flooring was new, but because of that there was a very strong aroma of “new linoleum” in the hall and in our room. It was also disconcerting to have a room with no carpeting at all, only linoleum tile.
The only things that were a problem were the stained sheets and the chemical smell of the flooring, The smell will dissipate over time, I am sure. If it doesn’t, that is a problem. If the rest of the issues are going to be addressed by the end of the renovation, I would stay at this property again. If a second stay had the same issues, I would not consider this hotel to be worthwhile.