Check-in was smooth and on time. Unlike what I have previously read on the review, the receptionist is polite and speak basic English. Deposit has to be in cash (1000 baht) though. Room is very clean, modern, spacious, brightly lit. Bathroom is very big with a bath tub and a separate showering area. TV is Samsung (50 inches) with over 80 channels. I chose this hotel over those at Lee Garden area because I find the hotels in that area relatively old. Breakfast is sumptuous with good quality food (tom yum noodle, fried rice, siew mai, corn buns etc). Hotel varies the breakfast choices over different days which I thought is quite thoughtful unlike some other hotels serving the same breakfast every day. The only thing not so nice about the breakfast is the sitting arrangements. There are no smaller tables (basically all are round banquet tables for 10 person). If you wake up late, you will have to sit with strangers in a big table. Hotel location is accessible, with Central Festival just across the road and two night markets nearby ( 10 mins walk). The sound proofing for this hotel is not very good though. The room door is very thin (don't think it is fire proof) and we can hear people conversing along the corridor quite clearly. The room window is also not sound proofed. We can hear passing motorbike noise and also rooster (from house beside hotel) crowing in the morning. Overall very pleased with this hotel and will stay again if ever visit Hat Yai in future.