Clean, easy parking. Helpful staff.
Amenities were good. Large common area for breakfast.
Overall good .
Residual cigarette smoke smell in elevators.
Pool water was on cooler side.
Saurabh
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Stephanie Sager, Area Sales Manager วันที่ 20 ก.พ. 2024
Thank you for your 4/5 review and feedback. We are glad you enjoyed your stay with us and we hope you come visit again soon. Thank you for bringing up the elevator and pool, we will look into this and ensure its corrected in the future.
Hello Ivan! We at the Fairfield Inn & Suites Hershey were happy to have you as a guest and appreciate you choosing to stay with us during your travels. I will pass that suggest on to management!
Hello Kyriakos! We at the Fairfield Inn & Suites Hershey were happy to have you as a guest and appreciate you choosing to stay with us during your travels.
Hello Ivan! We at the Fairfield Inn & Suites Hershey were happy to have you as a guest and appreciate you choosing to stay with us during your travels.
It would have been nice to have an EV charging option
Mital
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 3 ม.ค. 2024
Mital,Thank you for your review and feedback. Unfortunately we did have a charging station on site but it was recently damaged from a vehicle. We are hoping we can get another one soon. The front desk has a list of places close by that you can charge up before your travels! We apologize for the inconvienence this has caused you and we appreciate that you still provided us with a 5/5 review!
8/10 ดี
Krystle
30 ธ.ค. 2023
Krystle
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 3 ม.ค. 2024
Kyrstle,Thank you for your 4/5 review! We hope you enjoyed your stay and that you think of us again when your travels bring you to Hershey PA.
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 28 ธ.ค. 2023
Yael, Thank you for your 8/10 review, what could we have done to ensure we received a 10 out of 10?We hope to can make it up to you on your next stay with us in Hershey PA.
10/10 ดีเลิศ
Wendy
24 ธ.ค. 2023
Wendy
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 28 ธ.ค. 2023
Wendy- Thank you for leaving your 10/10 review! We hope to host you again soon.
We were in town for a concert at the Giant Center, and took advantage of staying at the Fairfield Inn for 2 nights, and it did not disappoint. We enjoyed the variety of breakfast options that were offered.
Janet
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 28 ธ.ค. 2023
Janet,Thank you for your review and feedback! We are so glad to hear you enjoyed your stay with us while visiting for a concert! I am so happy that you loved our breakfast options and we hope you come and visit us again soon!
Clean, updated rooms, clean breakfast area. You can get free hot chocolate after hours. The only minus is the small size for TV, however this was not a issue for us, but may be for others.
Mihai
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 28 ธ.ค. 2023
Mihai,Thank you for your review and feedback. We appreciate your time and we thank you for mentioning out updated and clean accommodations and hot chocolate bar on the weekends! It is a fan fav. We hope you think of us the next time your travels bring you to Hershey PA!
5th year in a row staying for business conference. Always a pleasure.
Kristen
เข้าพัก 5 คืน, พฤศจิกายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 5 ธ.ค. 2023
Kristen,Thank you for your review and feedback and thank you for choosing us for the 5th year! That is great to hear. I hope you continue to choose the Fairfield Marriott Chocolate Avenue when your travels bring you to Hershey PA! We look forward to seeing you next year. Happy Holidays.
Everything was very clean, staff very nice , my husband and I staid 1 night for road trip and the staff made coffee for us at 4h am, little attention that was very appreciated and professional, we will definitely go back!!
Thank you 😊
Jocelyne
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 5 ธ.ค. 2023
Jocelyne,Thank you for your review and feedback. We are so happy to hear that you received amazing customer service during your stay and we would love to have you back with us soon!
2/10 แย่มาก
Kari
19 พ.ย. 2023
Kari
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 28 ธ.ค. 2023
Kari,Thank you for your review, please reach out to the management team to discuss your stay and review rating. I apologize that you did not have a good experience with us and we hope to make it right for you in the future.
My brother and I stayed in 3 different Fairfield Inn 3 nights in a row during our travels and this one was the best to both of us. I loved the breakfast, I’d rank it 1st while my brother ranked it 2nd. This location had a ton of options for food in the morning which was great because I have dietary restrictions and could actually eat food and not just have a bagel with nothing on it.
Staff were very nice. Room was clean. Location was great. I think my only complaint would be the fact that the rooms only have privacy curtains not room darkening shades. The light that comes in makes it harder to sleep but that is truly my only issue with the property. There were A LOT of kids here due to us being near Hershey Park so breakfast was a little loud and not as peaceful of a morning but I don’t blame anyone for that.
Overall a really great stay. This hotel was a great location, great food, great staff.
Madelaine
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 5 ธ.ค. 2023
Madelaine,Thank you for your review and your feedback. I appreciate your number 1 ranking ! We try our best to accommodate everyone for breakfast as we know there are many different dietary needs. I am so glad you enjoyed the breakfast options we had for you. Thank you for also understanding that we are in the heart of Hershey and tons of families and kids stay with us regularly. I hope you stay with us on your next visit to Hershey PA!
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 5 ธ.ค. 2023
Idriss,Thank you for your 5/5 review! That's wonderful that you loved the location of our property, just minutes from all Hershey has to offer. We strive for amazing service and I will pass this information onto our staff ! We hope you visit us again soon.
Our room had this buzzing sound going off the ENTIRE night as well as a faulty AC unit. Walls were paper thin, and we were able to hear EVERYTHING in the other rooms. BUT it was clean and the room was nice even though our stay was just "OK" at best.
Joanne
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 5 ธ.ค. 2023
Joanne, Thank you for your feedback. I apologize you did not have a great stay with us. Please contact our hotel directly so we may make it up to you. Thanks again for your review and have a lovely day.
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 5 ธ.ค. 2023
Jennifer,Thank you for your review. Breakfast is ever changing with our brand and we try our best to accommodate everyones preferences, sorry we missed the mark on this for you. I hope we have the opportunity to make this up to you in the future.
Breakfast was delightful and the dining area was more than adequate to accommodate guests.
Linda
เข้าพัก 1 คืน, ตุลาคม 2023
10/10 ดีเลิศ
Frank
29 ก.ย. 2023
Frank
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 5 ธ.ค. 2023
Frank,Thank you for your 5/5 review. We are so glad that you had a great stay with us and we hope you visit again soon.
2/10 แย่มาก
Sean
28 ก.ย. 2023
Sean
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 5 ธ.ค. 2023
Thank you for your review. If you had concerns during your visit that you would like to discuss, please reach out to the hotel directly so we may make it right for you.
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 26 ก.ย. 2023
Eliane-Thank you for your review and feedback. Our property is over 10 years old actually but in 2022 we were fully renovated. I am so glad you enjoyed the property and we hope to have you back with us again soon.
10/10 ดีเลิศ
Daniela Romanova
24 ก.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Daniela Romanova
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 26 ก.ย. 2023
Daniela, Thank you for your review! We hope you had an amazing stay and would love to host you again soon.
Beautiful property. Very clean & updated. Staff very welcoming & helpful. Definitely stay here again
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 11 ก.ย. 2023
KLee, Thank you for your 10/10 review and thank you for your feedback about the staff and property. We are so glad you had a great stay with us and hope to host you again soon!
Very nice, my husband especially enjoyed the big breakfast they had. We had a lovely time and everyone was nice.
Libby
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 11 ก.ย. 2023
Libby- Thank you for your 5/5 review! Im glad you enjoyed our free hot breakfast options and we hope to see you again soon.
10/10 ดีเลิศ
Marie
9 ก.ย. 2023
Marie
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 11 ก.ย. 2023
Thank you for your review Marie! Come again soon.
8/10 ดี
Cinda
8 ก.ย. 2023
Cinda
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 11 ก.ย. 2023
Cinda,Thank you for your review! What could we have done better to ensure your next stay is a 10/10!?
4/10 แย่
Amy
เดินทางกับครอบครัว
5 ก.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Over prices
The staff were all very nice, and the woman who manages breakfast is an angel. The room was too expensive for just an average room with an average breakfast and a teeny tiny pool, no hot tub.
Amy
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 6 ก.ย. 2023
Amy- Thank you for your review. I am sorry you did not have a pleasant experience. Unfortunately the Fairfield does not have a hot tub, instead we have an indoor heated salt water pool. I will pass your feedback along to our breakfast staff and we hope that you decide to give us another opportunity to serve you in the future!
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 6 ก.ย. 2023
Rany,Thank you so much for your 5/5 review! We appreciate your feedback about our clean accommodations and 24 free hot coffee! We hope to see you again soon.
Great hotel! The location is close to Hersheypark, outlets, and other Hershey attractions. Overall the hotel was updated and clean. The room was clean and nicely decorated. Amenities were good. We stayed here for the free breakfast and indoor pool--we never got to use the pool but it looked like it was in good shape, and breakfast was good. Lots of options to eat. Overall I would stay here again and highly recommend it.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 30 ส.ค. 2023
Thank you so much for your 10/10 review on your recent stay with us. We enjoyed reading about our perfect location, clean and updated accommodations, free hot breakfast and your recommendation to our future guests! Thank you for visiting and we hope to host you again soon.
Excellent hotel. Staff extremely nice and property spotlessly clean. Will definitely stay here again.
James
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 29 ส.ค. 2023
James,Thank you for your 5/5 review! We appreciate your feedback and so glad to hear you had an amazing stay with us. I will pass this information along to our staff! We hope to host you again soon.
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 28 ส.ค. 2023
Shana,Thank you for you 5/5 review although you were not interested in the breakfast options we had. We try our best to choose breakfast options that are standard for the hotel but fits out clientelle at the time. We are sorry we missed our mark with this and we will try harder to accommodate all sorts of guests!We hope we can make it right for your on your next stay with us! Thanks for coming!
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 28 ส.ค. 2023
Diane,Thank you for your 10/10 review!! We would love to know what you liked most about your stay?Thanks for coming and staying with us!We cannot wait to host you on your next trip to Hershey PA!!
It was convenient, close to attractions, near many places to dine, pharmacies nearby.
Charise
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 24 ส.ค. 2023
Charise,Thank you for your review and feedback regarding your stay with us. We hope that you enjoyed your stay and we look forward to hosting you again soon!
10/10 ดีเลิศ
Shirley
22 ส.ค. 2023
Shirley
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Stephanie, Area Sales Manager วันที่ 11 ก.ย. 2023
Shirley,Thank you for your review. We would love to host you again when your travels bring you to Hershey PA!