Dear Pornput, Thank you so much for sharing your comments about your recent stay with us. It is a delight to know that our hotel becomes a memorable part of your experience in Hanoi. I look forward to welcoming you back to the hotel in the near future. Warm regards, Trang Nguyen PA to General Manager

Dear TOMONORI,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,

Dear Dan,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,Van NguyenExecutive Assistant

Dear RYOHEI,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,

Dear Ian,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,

Dear YuJung,Thank you for letting us know about your feedback for the recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and we made sure to forward your comments to our Executive Chef and Kitchen team to work on and improve our menu in order to deliver the best cuisine experience to our valued guests.Warmest regards,

Dear Nanaho,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,

Dear Travel,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,

Dear Janice,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards,

Dear Tadashi,Thank you for telling us about your recent stay. We are sincerely sorry that we were not able to meet the expectation you had of InterContinental hotels.If you do not mind, please kindly share more details with us - we are eager to learn about your experience and what to improve in order to deliver better stays to our valued guests.Warmest regards,

Dear Peter,Thank you for telling us about your recent stay. If you don't mind, we'd love to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here at InterContinental Hanoi Westlake, and we'd love another opportunity to wow you.Warmest regards,

Dear Heejin,Thank you for your fantastic review!We are so happy that you have had a great time with us and hope to welcome you back soon.Warmest regards

Byeongmin 님께,멋진 리뷰에 정말 감사드립니다! 피드백에 진심으로 감사드리며, 즐거운 숙박을 보내신 것에 저희도 기분이 좋습니다. 다시 뵙기를 희망합니다.감사합니다,

Dear James,Thank you for your great review! We are a very unique InterContinental Hanoi Westlake and take pride in that. So happy that you have had a WOW stay and that you loved our property.Please come back to visit us soon!Warmest regards,

Dear Michael,Thank you so much for taking your valuable time to give us such great feedback. It gives us an immense sense of satisfaction to see that you have enjoyed our service and facilities.We will share your appreciative feedback with our team, On behalf of InterContinental Hanoi Westlake team, I wish you all the best and look forward to have you with us soon.Warmest regards,

Dear Teodor,Thank you so much for taking your valuable time to give us such great feedback. It gives us an immense sense of satisfaction to see that you have enjoyed the InterContinental breakfast buffet, our service as well as interaction with our colleagues.We will share your appreciative feedback with our team, On behalf of InterContinental Hanoi Westlake team, I wish you all the best and look forward to have you with us soon.Warmest regards,