The bed wasn’t the greatest but everything else was fabulous. The breakfast was delicious every morning & the staff very polite & helpful. I will stay again in future
Upon arrival I was told my room was canceled due to prepayment wasn’t authorized. Upon booking I selected pay at check so that was very confusing. Staff also mentioned room was canceled because I did not confirm I was still coming. I did advise I did not have a missed call from the company after she verified my number.
I was given a room based on someone would cancel the next day. After driving 3 hours that’s not something a guest should be told. They have no where to sleep.
Lastly when purchasing I was then told I could not pay with cash and card. If I did card I would have a 100 incidental fee but if I paid with cash it would be 200. Unfortunately none of these stipulations were noted on my confirmation page.
There wasn’t much to like honestly besides it’s not that far from the Beach and Staff was very friendly and helpful I’ll give them that, but the Hotel overall cleanliness I would give a solid 2 through a 1/2 maybe at the most.